Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 3,696 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 3,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found it very easy to use and did an outstanding job”

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Posted 9 hours ago

“Haven't used the product yet due to inclement weather here in North Highlands. But looks the business with excellent directions. Despatch was speedy, so all in all very happy.”

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Posted 11 hours ago

“Fantastic service, very customer focused. Would not hesitate to use again.”

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Posted 15 hours ago

“Excellent service”

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Posted 15 hours ago

“The quality of the product is very high.”

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Posted 17 hours ago

“pleased with delivery and clour match unfortunately the can spattered around neck of can lot of work to prepare surface again had to put a collar around the can, very messy”

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Posted 1 day ago

“Excellent quality product and price Easy to us and good results on my Honda civic type r.”

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Posted 1 day ago

“I received the product promptly and it came with instructions. I’ve not used it yet so I cannot comment beyond that.”

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Posted 2 days ago

“Excellent paint match, second lot purchased as forgot to buy the matching sand paper grades first time to get that perfect smooth finish…”

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Posted 3 days ago

“Easy ordering using car registration number. Quick service.”

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Posted 3 days ago

“Great product and service thanks 😊”

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Posted 3 days ago

“Excellent product easy to use ehere small chips have appeared on the paint work, hood colour match”

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Posted 3 days ago

“Great customer service, excellent quality paints”

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Posted 3 days ago

“Yeah arrived fine, all looks good but with the weather it’s not really been fit to be doing touch up's, but I’m guessing you’ll have my custom in the future.”

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Posted 3 days ago

“Excellent service from Touch Up Paint Factory. They assisted with researching a difficult shade of blue on an old Jaguar and came up with the perfect solution. Full marks. Keith Cornwell”

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Posted 4 days ago

“As I have come to expect , the TUPF team are bang on . Fantastic , fast service , and the paint match is perfect once again ! . I will not buy car paint anywhere else , website makes it dead easy to find what you need , and it's with you before you know it , with updates throughout , highly recommended ! .”

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Posted 4 days ago

Thank you so much for the glowing review, Michael! We’re absolutely delighted to hear that your experience with us continues to be spot on! It’s fantastic to know that the paint match was perfect once again and that our service is making the process easy and seamless for you. We really appreciate your loyalty and are thrilled to be your go-to for car paint. It’s always a pleasure to help, and your recommendation means a lot to us. We’ll be here whenever you need us, and we look forward to continuing to provide you with the same fast, reliable service in the future. Thanks again for your kind words, and happy driving! 🚗✨

Posted 4 days ago

“All good 👍”

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Posted 4 days ago

Hello Maciej! Thank you for the fantastic 5-star review! 🤩

Posted 4 days ago

“Fast delivery and well packaged.”

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Posted 4 days ago

Hi there! We’re so grateful for your 5-star review! Your kind words truly mean a lot to our team. 💙

Posted 4 days ago

“Ordered a touch up paint pen for my Hyundai Tucson, used paint code on car, spot on match! 😁👍”

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Posted 4 days ago

Thank you for the wonderful 5-star review, Richard! We’re delighted to hear you had a great experience. 💙

Posted 4 days ago

“The colour match was perfect but had issues with the pen drying up and paint not flowing. Contacted them and they sent a small pot of paint and brushes great customer service.”

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Posted 4 days ago

Hello John! Thank you for sharing your experience – we’re glad to hear the colour match was perfect, but we're sorry to hear about the issues you had with the pen. It’s great to know that our team was able to sort things out for you quickly. We pride ourselves on providing excellent customer service, and your feedback is a reminder of how important it is to address these things promptly. If you ever encounter any more issues or need assistance in the future, don’t hesitate to reach out. We’re always here to help and ensure your next experience is as smooth as possible! Thanks again for your kind words and understanding. 🚗✨

Posted 4 days ago

Touch Up Paint Factory is rated 4.6 based on 3,696 reviews