Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,285 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 30th April 2025

Phil C

Touch Up Paint Factory 5 star review on 28th April 2025

Keith B

Touch Up Paint Factory 5 star review on 23rd April 2025

Ian L

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good - was missing a nib on the touch up pen and was immediately dispatched two which arrived the next day.”

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Posted 2 days ago

“Excellent quality product would definitely use again.”

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Posted 2 days ago

“Always dubious about colour matching car paint, but on this occasion the match is spot on. Good application spray and even distribution. Very quick drying and smooth when dry. Very little blending needed and took lacquer very well. All waxed and polished within a day. Very impressed.”

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Posted 2 days ago

“Great colour match all was going well but after using for 5 minutes tip fell out off pen onto floor so wasted the rest of paint so couldn’t finish what I had started a bit frustrated to be honest”

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Posted 2 days ago

Hello Tony, we are sorry to hear about this, but please know that we also have a replacement tip. But we would like to understand what happened and provide you assistance. Can you please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495.

Posted 1 day ago

“Not a exact match too dark”

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Posted 3 days ago

Hello Richard, we are sorry to hear about your experience with the paint match. Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can investigate and provide you a resolution.

Posted 1 day ago

“A perfect paint match for my Racing Green Rover Mini !”

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Posted 4 days ago

“Rubbish Followed instructions Primer was fine But the actual paint from the colour pen wouldn’t take to it”

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Posted 4 days ago

Sorry to hear about your experience, Chris — that’s certainly not what we’d hope for. Would you mind getting in touch with us at info@touchuppaintfactory.co.uk or by calling +44 (0) 1295 380 495? We’d really like to look into this further and make sure you’re fully supported. Let’s get this sorted for you!

Posted 4 days ago

“Very happy with the matching of the colour, as promised it was 100%. The all in one paint pen small and contains I think 10ml paint, however, it does amazing job. I had issue with my second order but Sally and Bob did prompt response and resolved the issue. Thank you very much for that! I”

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Posted 4 days ago

“Some annoying little pin head chips on my bonnet and a scrape on my rear bumper area, followed the instructions and delighted with the outcome,,very happy”

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Posted 5 days ago

“Excellent colour match”

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Posted 5 days ago

“The paint I received was a good match, but I needed the undercoat and lawyer.”

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Posted 6 days ago

“Perfect match for my car, and I did not have the paint code. So I just give them my reg number and they sorted it out. Would recommend this service and also very fast delivery.”

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Posted 6 days ago

“The paint arrived and was a perfect match speedy delivery so all good”

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Posted 6 days ago

“Not used yet, but easy ordering, fast and good delivery.”

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Posted 6 days ago

Thank you for leaving us a positive feedback, and once you are ready to use the paint just know that we are always here ready to help, Andrew!

Posted 4 days ago

“Great match and quick delivery”

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Posted 6 days ago

“Super fast delivery and paint match and quality of paint is vey good I’m very pleased with products”

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Posted 6 days ago

“Great communication and very prompt delivery”

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Posted 6 days ago

“Colour match was perfect easy to follow instructions,great company to do business with and good customer service.”

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Posted 6 days ago

“Good product, lightning fast delivery”

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Posted 6 days ago

“Their colour match on my 1960 year camper is perfect.service is always great and swift delivery.these guys are the ones I always use now.”

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Posted 6 days ago

Touch Up Paint Factory is rated 4.6 based on 4,285 reviews