Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,034 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car is 8 years old and expected the paint would not match. Not worried about filling the dent/crease in the front door. Look at the photo at the bottom below the handle”

Touch Up Paint Factory 5 star review on 2nd June 2025

Helpful Report

Posted 1 year ago

Hello David! It sounds like you're pleasantly surprised by how well the paint matched, even on an 8-year-old car — that's great to hear! Thank you so much for choosing Touch Up Paint Factory.

Posted 1 year ago

“Easy to order once you know paint code, fast delivery, one-off the cheapest websites. Will definitely use again if I need paint for car.”

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Posted 1 year ago

Thanks for the great feedback, David! We're glad you found the ordering process easy and speedy delivery. It’s great to hear you found us to be one of the most affordable options too. We'd be happy to help again whenever you need more paint for your car! 🚙✨

Posted 1 year ago

“Havent even received my paint yet after being told it has been despatched and at the cardiff post office depot and now you have the audacity to ask me for a review a review for what its definetly not your paint !!!!!!!!!!”

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Posted 1 year ago

Oh my, Steven. We’re really sorry to hear this has been your experience. Totally understand your frustration. Please do drop us a line at info@touchuppaintfactory.co.uk with your order details if you haven’t already — we’ll get on the case right away. Let’s get this sorted properly!

Posted 1 year ago

“Great colour. Thank you!”

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Posted 1 year ago

Thank you so much for choosing Touch Up Paint Factory, Krzysztof! 🚗✨

Posted 1 year ago

“Very easy to navigate search tool, very quick delivery 2 days from order. Used it on multiple vehicles and got great results every time on small scuffs and scratches”

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Posted 1 year ago

Thanks for the great feedback, Marcin! We're glad to hear the paint look up tool was easy to use and that your order arrived so quickly. It's awesome that you've had consistently great results across multiple vehicles—exactly what we love to hear! Cheers! 🥂

Posted 1 year ago

“Good service and a great match”

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Posted 1 year ago

Thank you so much for sharing your experience, Gary! 🤩

Posted 1 year ago

“Ordered a touch up pen for some scuffs on the bodywork on my (car park I think 😤). The pack that arrived was comprehensive with lots of instructions and I was really impressed. Th3 colour match is exceptionally good, definitely purchase again for my wife's if/when needed. Thank you.”

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Posted 1 year ago

Thank you for the great feedback, Surajit! We're sorry to hear about the scuffs, but glad the pen and instructions helped. It's fantastic to hear the colour match was spot on — and we’d be happy to help again if your wife’s car ever needs a touch-up too. Thanks again! 🚗✨

Posted 1 year ago

“Better weather meant that I was able to use the touch up paint pen today ( all in one). Colour match for my 17yr old MX5 is excellent. Pen easy to use. Delighted with the results.”

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Posted 1 year ago

That’s fantastic to hear, Adrian! We're so glad the weather held up and you finally got to use your pen. Even better that the colour match was spot on for your 17-year-old vehicle. Delighted you're happy with the results! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Great product and excellent service.”

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Posted 1 year ago

Awesome, Dean! Thank you so much for choosing Touch Up Paint Factory. 🚗✨

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much for sharing your feedback and for giving us a perfect 5-star rating! ⭐⭐⭐⭐⭐

Posted 1 year ago

“it works, but on edges or small deep scratches, on light scratches on large surfaces a visible trace remains”

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Posted 1 year ago

Hello Andrzej! Appreciate you sharing your experience. Touch Up Paint Factory may help or address paint issues depending on ho severe the damage is. But please know that if you need help with paint application to achieve a better outcome, our paint experts are ready to help all the time. We can be reached at info@touchuppaintfactory.co.uk.

Posted 1 year ago

“My order arrived on time but an item was missing contacted tupf couldnt be more helpful the missing item arrived next day”

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Posted 1 year ago

Thanks for sharing your experience, David! We're sorry an item was initially missing, but we're really glad our team was able to resolve it quickly and get the missing item to you the very next day. Appreciate your understanding and for the opportunity to make things right! 💙

Posted 1 year ago

“Very good”

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Posted 1 year ago

Hi there, Jamie! Appreciate you sharing your feedback to us. We understand that you are still awaiting your order, and we would also like to check on this for you. Can you please contact us at info@touchuppaintfactory.co.uk so we can immediate address this for you?

Posted 1 year ago

“after a week I have not received the order”

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Posted 1 year ago

Hi there, Giuseppe! We are sorry to hear that you have not received your order. We appreciate you bringing this matter into our attention. Would you mind contacting us at info@touchuppaintfactory.co.uk so we can look it up for you and investigate on this?

Posted 1 year ago

“Been asked to change my review. But still haven't received my product. What a joke never live from this company!”

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Posted 1 year ago

Hi Lee. appreciate you bringng this matter into our attention as that's definitely not what we like to hear! We're really sorry your order hasn't arrived yet — waiting around for something that should’ve already turned up is never fun. Could you please get in touch with our support team at info@touchuppaintfactory.co.uk with your order details? We’ll look into it right away.

Posted 1 year ago

“A fantastic colour match . Good service too”

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Posted 1 year ago

Thank you so much for sharing your experience, Tony! 💙

Posted 1 year ago

“Excellent done the job great colour match. Would purchase again if needed.”

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Posted 1 year ago

Thank you, Alan! We're glad to hear the colour match was spot on and that it did the job well. We'd be happy to help again if you ever need more in the future! Happy driving! 🚗✨

Posted 1 year ago

“Items not delivered”

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Posted 1 year ago

Hello Emma! We are sorry to hear the issue you experienced and we appreciate you bringing this matter into our attention. Could you please get in touch with our support team at info@touchuppaintfactory.co.uk with your order details? We’ll look into it for you.

Posted 1 year ago

“Brilliant service, my order came straight away, very impressed with Touch up paint factory.”

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Posted 1 year ago

Thank you so much for your feedback. If there's anything that we can do to improve your experience do let us know.

Posted 1 year ago

“Cant believe how good this stuff is,colour is bang on and easy to apply no more scratch”

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Posted 1 year ago

That's awesome to hear! Thanks for the great feedback, Nicholas!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,034 reviews