Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,754 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and good colour match”

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Posted 1 year ago

We're grateful for your kind words and the 5 stars—thank you!🚗✨

Posted 1 year ago

“Worked OK thx”

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Posted 1 year ago

Hi there, Barry! Thank you so much for sharing your experience. If there's something that we can do to change that OK into a WOW! Do let us know, we are here to help! 🤩

Posted 1 year ago

“Good product for minor edge chips. Didnt need the primer.”

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Posted 1 year ago

Thank you so much for sharing your experience with us, John!

Posted 1 year ago

“Always helpful, great colour match; will happily use as again”

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Posted 1 year ago

We are glad that you have chosen TUPF to help you with your paint issue.

Posted 1 year ago

“The touch up paint was spot on with colour match has always delivered quick a great professional outfit”

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Posted 1 year ago

Thanks again, Martin! Looking forward to serving you and your car again!

Posted 1 year ago

“An excellent product matches perfectly and good service”

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Posted 1 year ago

Lovely to hear about your experience, Derek!

Posted 1 year ago

“Communication and delivery was very good. Unfortunately the paint was not a match to the car colour. Email sent with photos and the problem was quickly resolved. New paint arrived and was a perfect match. Would use this company again.”

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Posted 1 year ago

Thanks for your feedback, James! We're glad communication and delivery met your expectations, and we appreciate you giving us the chance to resolve the colour mismatch quickly. Great to hear the replacement paint was a perfect match — we look forward to helping you again in the future! Happy driving! 🚗✨

Posted 1 year ago

“The aerosols helped me do a good job in finishing repairing massive rust damage. Having bought the full kit helped as an introduction to what I needed, including the right sanding paper for different stages in the process, the grip coat for plastic components. Overall, I am really pleased with the products, the end result, the buying and delivery process. The only constructive feedback I would like to make is ‘the how to’ videos should be a bit more detailed with perhaps some specific warnings around the ‘fade out’ can - it can spoil all good work done before, and why is it in such a big can, when very little should be used if at all.”

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Posted 1 year ago

Thanks for the great feedback! We're glad the aerosols and kit helped you with your repair. We appreciate your input on the videos and will look into making them more detailed. Thanks again for your support!

Posted 1 year ago

“Worked great!”

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Posted 1 year ago

Hi there, Kim! Thank you so much for sharing your experience.

Posted 1 year ago

“Bought this for my wife's car to touch up stone chips. Colour match is good and the instructions that came with it helpful. The finish is ok, any issues being due to my lack of skills!”

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Posted 1 year ago

We’re so glad you had a great experience with us, Terence. Please know that if you need help with paint application, our team is always here ready to help!

Posted 1 year ago

“Very good services and paint good too use again...”

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Posted 1 year ago

Thanks for taking the time to share your experience, John! 🥂

Posted 1 year ago

“Speedy delivery and a perfect match.”

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Posted 1 year ago

Lovely! Thank you ⭐⭐⭐⭐⭐

Posted 1 year ago

“Amazing colour match will use again hopefully no need too.”

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Posted 1 year ago

We're so glad to hear about your positive experience, Stuart. While we share your hope that you won’t need our paint again anytime soon, please know that we’re always here for you if you do.

Posted 1 year ago

“Bought the pen repair kit. Followed the simple instructions using the degreaser/cleaner pad. Applied paint from the pen to two small chips. Went back after recommended time to apply a second coat if needed but could no longer identify where the chips had been, so enough said.”

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Posted 1 year ago

We’re thrilled you loved it, Reid—thank you!

Posted 1 year ago

“Great web-site, easy to navigate and select materilas. Would use again.”

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Posted 1 year ago

Hi there, Alan! Your review is much appreciated!

Posted 1 year ago

“Paints arrived within a couple of days with full instructions on how to use. Applied the paint colour followed by the clear cote as required and am absolutely delighted by the end result. Definitely value for money and the colour match is perfect. Not too long to wait between coats and full 24 hours given to ensure the total job is fully cured. End result is very good indeed!”

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Posted 1 year ago

Thank you! We’re honored by your kind words about your experience with TUPF.

Posted 1 year ago

“Good quality product the colour is a perfect match .”

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Posted 1 year ago

Awesome, Colin! Thank you.

Posted 1 year ago

“No hassle ordered online quick delivery very good match for a 62 plate weathered car.”

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Posted 1 year ago

Glad to hear that we were able to help sort out the issue, Jon!

Posted 1 year ago

“Good communication and paint description with Reg no. And slso highlighted pain to code on supplied can for future reference”

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Posted 1 year ago

Hello Gavin, thank you so much for taking the time to share your experience with Touch Up Paint Factory. 🤩

Posted 1 year ago

“Excellent company for touch up paint and would recommend to anyone.”

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Posted 1 year ago

We’re lucky to have customers like you—thanks a million!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,754 reviews