Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,327 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 15th January 2026

149

Anonymous

Anonymous // 01/01/2019

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“excellent prroduct and wonderful value for money”

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Posted 1 year ago

Thank you for the glowing review! We’re delighted to hear that you had such a positive experience.

Posted 11 months ago

“Whilst I haven't had a chance to use the paint supplied the afterservice provided is second to none and the paint match is spot on”

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Posted 1 year ago

Hello Rosie, we're sorry to hear about your experience with the blending solution. However, we’re glad the colour match was spot on, but it sounds like the application didn’t go as smoothly as hoped. If you need any tips for getting a flawless finish or further assistance, don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We want to make sure you get the best result possible!

Posted 1 year ago

“Easy to order the correct colour. Service speedy.”

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Posted 1 year ago

Wonderful! Thank you so much for sharing your experience. 🚗✨

Posted 11 months ago

“Order delivered promptly, application instructions followed and super matching paint does a fantastic job.”

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Posted 1 year ago

Hello Simon! Thanks ever so much for your 5-star rating! We’re thrilled to hear you enjoyed your experience with Touch Up Paint Factory.

Posted 11 months ago

“Great product, good instructions”

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Posted 1 year ago

Awesome, Shirley! Thank you so much for leaving such a good feedback with the product and the assistance via instructions provided with the kit. Should you need help, we are always here ready to help! 🚙✨

Posted 11 months ago

“I've had touch up paint factory touch ups for most of my cars over the years and very happy with the product and I will continue to use when ever i get a new car”

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Posted 1 year ago

Hello Daryl! Your awesome review has put a big smile on our faces! Thank you for the 5 stars and for sharing your experience. We look forward to assisting you and your car again! 🚙✨

Posted 11 months ago

“The service was great. I ordered online after telephoning to confirm the colour was approriate for my giant bike.”

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Posted 1 year ago

Hello Catherine! Thanks ever so much for your 5-star rating! We are glad that we were able to help you with your concern. Thank you so much for sharing your experience.

Posted 11 months ago

“Excellent service.”

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Posted 1 year ago

Wonderful! Thank you so much for your perfect 5-star review! 🌟

Posted 1 year ago

“Fast delivery, perfect paint match (Porsche Bassalt Black) I will use you guys again. Thanks1”

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Posted 1 year ago

Your 5-star feedback means the world to us, Steve! We’re so glad you had a great experience and are truly grateful for your support. Can’t wait to help you and your car again! 🥂 🚗✨

Posted 1 year ago

“Perfect does what I says on the tin 👍”

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Posted 1 year ago

We can’t thank you enough for the 5-star rating, John! Happy driving with your newly repaired car! 🚙✨

Posted 1 year ago

“Good fast delivery good communication does what it says on the tin”

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Posted 1 year ago

Thank you for the lovely review! We’re delighted to hear that everything was perfect for you. We’ll keep up the good work! Happy driving! 🚙✨

Posted 1 year ago

“Very good match”

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Posted 1 year ago

Your 5-star feedback has brightened our day, Ian! We can’t wait to have you and your car back for another fantastic experience should you need us in the future!

Posted 1 year ago

“Good colour match and delivered in time will definitely use again if needed”

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Posted 1 year ago

Hello Gary, we're thrilled to hear we met your expectations! If there's anything else we can do to enhance your experience, please don't hesitate to let us know—we’re all ears!

Posted 1 year ago

“Wasted time and money 😔 I have little scps but no work for me.”

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Posted 1 year ago

Hello Cristian! We're really sorry to hear you're feeling this way – that must be frustrating. It's always disheartening when things don’t work out as expected, especially when you've put in time and effort. If there's anything we can do to make things right or help you find a solution, just let us know at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We genuinely want to make sure you get the most out of your paint.

Posted 1 year ago

“Very good service and very good colour match”

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Posted 1 year ago

A huge thank you for the 5 stars, Raymond! We’re so happy to hear that the touch-up paint worked well for you. Your support is greatly appreciated!

Posted 1 year ago

“Perfect and great colour match”

Touch Up Paint Factory 5 star review on 31st January 2025

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Posted 1 year ago

Thank you for sharing your experience, Martin!

Posted 1 year ago

“Quality product and fast delivery”

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Posted 1 year ago

We are glad that you are satisfied with the product and delivery, ian. 🚚⚡💙

Posted 1 year ago

“Excellent fast delivery. I have purchased 5 paints for various cars and they are all as the original and do the job. Cant fault. Excellent”

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Posted 1 year ago

Thank you for the 5 stars for 5 different cars! We're so glad to know that our touch-up paint matched to all of your vehicles. 💙🎨

Posted 1 year ago

“Good match, service and price.”

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Posted 1 year ago

We’re so grateful for your 5-star rating, Michael! Thanks for trusting our touch-up paint to get the job done 🌟

Posted 1 year ago

“The order came quickly but the 10% discount was not applied!!”

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Posted 1 year ago

Hello Nicolas, we are sorry to hear that the discount was not applied. Would you be able to contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can check on this for you?

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,327 reviews