Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,331 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 6th May 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service received was prompt and the product is perfect, it was a perfect match for the paintwork on my car to enable me to touch up a few stone chips”

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Posted 5 months ago

Thank you so much for your wonderful review! We're absolutely delighted to hear you're pleased with the product. It’s customers like you who make all the hard work worth it. Cheers to many more great experiences!

Posted 5 months ago

“Very impressed order 3 lots of the paint to touch up the cars and was more than impressed with the out come will definitely recommend to friends”

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Posted 5 months ago

Thank you for the fantastic feedback, Kay! We're over the moon to know that you're happy with your purchase. Your support keeps us going, and we look forward to delivering more top-notch products in the future. Have a brilliant day!

Posted 5 months ago

“Arrived on time. The paint was an exact match and easy to apply.”

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Posted 5 months ago

Thank you for the perfect 5-star review! We’re so glad you’re happy with your purchase and service. Your kind words mean the world to us. 🚙✨

Posted 5 months ago

“Speedy delivery. Impressed with the contents, tester strip, cleaning wipe asvwellbas the touch up pen. Easy to use and perfect colour match.”

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Posted 5 months ago

Hello Martin! Thank you for the 5-star review! It’s great to know that we’ve met your expectations. We value your feedback and are thrilled to have you as a customer. 💙

Posted 5 months ago

“great quality”

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Posted 5 months ago

Hello Keith, thank you so much for your feedback! 💙

Posted 5 months ago

“Quick delivery. Exceed quality paint and aerosol power. Really good colour match for my car. Very pleased”

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Posted 5 months ago

A massive thank you for your glowing 5-star review, Mark! We’re so happy you’re pleased with your purchase, and we truly appreciate you taking the time to share your experience. 💖

Posted 5 months ago

“Ordered bmw storm bay perfect colour match thanks.”

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Posted 5 months ago

Hello Mike! We’re over the moon with your 5-star review! Thank you for your kind words and for choosing us. Happy driving! 🚗✨

Posted 5 months ago

“Brilliant touch up pen for any vehicle, worth a buy”

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Posted 5 months ago

Wow, thank you for the amazing 5-star review, Martin! We’re so pleased you’re satisfied with the paint. Your feedback means a lot to us! 🌟🎨

Posted 5 months ago

“Brilliant perfect colour match would definitely use again cheers”

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Posted 5 months ago

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your purchase, and we truly appreciate your support. We look forward to serving you again soon! 🚗✨

Posted 5 months ago

“Fast delivery, perfect match and back to new! Going to repeat for my wife's car.”

Touch Up Paint Factory 5 star review on 11th November 2024

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Posted 5 months ago

Hello Paul! Thank you for taking the time to leave such a glowing review! We’re thrilled to know you’re happy with your experience. We can’t wait to have the pleasure of serving you again! 🚗✨

Posted 5 months ago

“Perfect colour match with metalic finish. Easy to apply.”

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Posted 5 months ago

Thank you for the 5 stars! We’re glad our touch-up paint made your project easier and more successful. Your feedback is much appreciated, Ivor! ⭐⭐⭐⭐⭐

Posted 5 months ago

“Awesome product”

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Posted 5 months ago

Wonderful! Thank you so much for sharing your experience with us. We love hearing from happy customers like you—thank you for your 5-star review! We’re so glad our touch-up paint was just what you needed. 🚗✨

Posted 5 months ago

“Delivery of paint pen prompt and colour match ideal”

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Posted 5 months ago

Wonderful! 🚚⚡💙

Posted 5 months ago

“Great touch up item and easy to use.”

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Posted 5 months ago

We appreciate you taking the time to leave a 5-star review! It’s wonderful to know our touch-up paint helped with your project. Thanks again, Keith! Happy painting! 🎨

Posted 5 months ago

“I've found your products easy to work with and an excellent match with the original colour.”

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Posted 5 months ago

We can’t thank you enough for your amazing 5-star rating! It’s great to hear that our touch-up paint exceeded your expectations, Steven! 💖 🥂

Posted 5 months ago

“worked perfectly for me”

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Posted 5 months ago

Hello Paul! Thank you for the glowing 5-star review! We’re thrilled our touch-up paint helped with your project. Your feedback means a lot to us. 🚗✨

Posted 5 months ago

“Perfect perfect”

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Posted 5 months ago

Thanks for the 5 stars! We’re happy our touch-up paint worked perfectly for you. We look forward to serving you again! 💓

Posted 5 months ago

“This is the 3rd touch up pen I have bought for the cars we have in the house. Great product”

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Posted 5 months ago

Hello Barrie! We truly appreciate your 5-star rating! It’s fantastic to hear that our touch-up paint met your expectations. Thank you for your continued support for over these years!

Posted 5 months ago

“Good match to original colour. Prompt delivery”

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Posted 5 months ago

Thank you for sharing your positive experience with us! Your 5-star rating is greatly appreciated, and we’re happy that you got your order fast and a perfect colour match. Happy driving! 🚙✨

Posted 5 months ago

“I purchased paint bottles for 2 Giant bikes in different colours. Unfortunately the match of the paints was poor in one case and very poor in the other. I sent photos of the results, but as they had no paint codes for the colours they were unable to re-mix the paints to get a satisfactory match. I was given a refund of the full cost without quibble. While the paint match was very disappointing, the customer service following my complaint was excellent.”

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Posted 5 months ago

Hello Bryan, thank you for sharing your experience, and we're genuinely sorry to hear the paint match didn’t meet your expectations. It’s frustrating when things don't turn out as planned, especially when it’s something as specific as colour matching. Thank you for the opportunity to assist you and make things right. If there’s anything further we can do, or if you'd like assistance with another order, do feel free to reach out. We’re always here to help!

Posted 5 months ago

Touch Up Paint Factory is rated 4.6 based on 4,331 reviews