Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,421 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a touch up pen for my wife's car. Speedy delivery and I like the fact that it comes ready mixed with the lacquer. Very good paint match which I tried first on the test card provided. I would recommend using the paint and I would go as far as saying that the colour match is better than touch up paint that I have previously purchased directly from car manufacturers”

Helpful Report

Posted 1 year ago

Thank you for the fantastic review, John, and for sharing your Touch Up Paint Factory experience! We’re thrilled to have helped with your wife's car and appreciate the recommendation. If you need any more touch-ups or have any questions in the future, we’re here to help. Here’s to a job well done and a car that looks as good as new! 🚙✨

Posted 1 year ago

“Haven’t used it yet but very impressed with prompt service, 2 days delivery, also separate email with application advice.”

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Posted 1 year ago

Thank you for your kind words, Ivan! It’s great to hear that the prompt service, speedy delivery, and an extra mile to send an email made a positive impression. We’re confident you’ll be just as impressed with the results when you do get around to it. Should you have any questions or need further assistance, feel free to reach out. Here’s to a smooth application and continued satisfaction! 🚙✨

Posted 1 year ago

“I was hoping this would be my savior, I had a 15mil scratch on my bumper, I shook the pen for the time described, pressed the nip as described, it took Ages to come out, but when I tried applying the paint I could only do so by dabbing the nib, hence causing ripples and peakes in the paint, I left it dry & tried again, same thing, it's So rough to be honest I don't thing any about of polishing will help .. I'm so dissapointed”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us, Daron. We're genuinely sorry to hear that the product didn’t quite meet your expectations. It’s clear that the paint application didn’t go as smoothly as anticipated, and we can understand how frustrating that must be. Rest assured, feedback like yours is invaluable for improving our products and instructions. We’re committed to getting this right, so if you’d be so kind as to reach out to us directly at info@touchuppaintfactory.co.uk or calling us at +44 (0) 1295 380 495, we’ll do everything possible to make this right. We truly appreciate your patience and hope to have the opportunity to turn this experience around for you. 💙

Posted 1 year ago

“Excellent fast service and a perfect paint match.”

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Posted 1 year ago

Thank you for the brilliant feedback, Dave! t’s wonderful to hear that the service was both speedy and that the paint match was spot on. We look forward to serving you again in the future. Cheers to flawless finishes and fast service! 🤩💙

Posted 1 year ago

“Excellent and prompt response to my order. Items delivered quickly and well packaged. Would use again.”

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Posted 1 year ago

Thank you for your fantastic feedback, Robert! Glad that your overall experience has been a good one! We’re looking forward to the next opportunity to assist you. Until then, here’s to more smooth transactions and speedy deliveries!🚚✨🙌

Posted 1 year ago

“Easy to order . excelent customer service. I am a happy customer and will recommend the Touch up paint factory to my friends and relitives.”

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Posted 1 year ago

Thank you for your lovely review!, Denise Glad that ordering process was easy and that the customer service left a great impression. It’s always wonderful to know our efforts to provide excellent service are appreciated. Your recommendation means the world to us—consider us your touch-up paint allies! If there’s anything else needed in the future, don’t hesitate to give us a shout. Here’s to happy customers and spreading the word! 🥂💓

Posted 1 year ago

“Product worked well and the service was very good it was delivered the next day from ordering it online”

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Posted 1 year ago

Thank you for your wonderful feedback, Charles! It’s fantastic to hear that the product did the trick and that our service was up to scratch. A swift delivery is always our goal, so it’s great to know delivery has met your expectations. Here’s to more smooth and speedy transactions in the future. Should you need anything else, don’t hesitate to get in touch—we’re always here to help! 🚙✨

Posted 1 year ago

“Excellent telephone advice received. Product despatched and received in super fast time. Great company, products and service.”

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Posted 1 year ago

Thank you for such a glowing review, Robert! Glad that we were able to provide you the service you require. It sounds like we’re on the right track with our products and service. Here’s hoping we’ll have the pleasure of assisting you again soon—whether it’s with another splendid product or simply a friendly chat. Cheers for your kind words and support! 💙

Posted 1 year ago

“Ordered touch up pens they we’re exactly what I needed colour match was perfect fast delivery too definitely will get again”

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Posted 1 year ago

Thank you for your fantastic feedback, Fraser! We're thrilled that the touch-up pens were just what you needed and that the colour match was perfect. We look forward to serving you again—if you ever need anything else, we’re only a click away! 🚗✨

Posted 1 year ago

“Excellent product and really good service colour match is fantastic, had two small scratches on rear bumper and so easy to build up and achieved a good finish using the paint touch up pen.”

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Posted 1 year ago

Thank you for your wonderful review, Peter! We're delighted to hear that the colour match was spot on and that the pen made it so easy to achieve a great finish. It sounds like those scratches didn’t stand a chance! If there’s anything more we can assist with, just let us know—we’re always here to help make your vehicle look its best.🚗✨

Posted 1 year ago

“Really pleased with The Touch Up Paint Factory, I have an Orange KTM Superduke which needed touching up, but didn't think they would get the correct orange colour, it is brilliant and absolutely spot on. I highly recommend this company, if they can get this unusual colour correct, you can't go wrong.”

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Posted 1 year ago

Thank you for the glowing 🌟🌟🌟🌟🌟 review, Chris! We're over the moon to hear that our team nailed the orange for your KTM Superduke. Your high recommendation means the world to us. If you need any more touch-up expertise or just want to share more of your bike adventures, we’re here and ready to assist. Keep roaring in style! 🧡🏍️✨

Posted 1 year ago

“Fantastic paint match, arrived quickly and very well packaged”

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Posted 1 year ago

Thank you for the fantastic feedback! It sounds like everything lined up perfectly. If you need any more touch-up paint or have other questions, we're here and ready to help. Cheers to a flawless finish! 🎨🚀

Posted 1 year ago

“Pen was good and the paint was right colour.”

Touch Up Paint Factory 5 star review on 22nd August 2024

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Posted 1 year ago

Great knowing that you have received an exact paint match, Jari! Thank you for sharing your positive experience with Touch Up Paint Factory! Happy touch-up painting! 🚗✨

Posted 1 year ago

“Needed touch up for a 96 Defender But had no paint code paint received is a very good match also delivery was quick”

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Posted 1 year ago

Fantastic to hear that the paint was a great match for your vehicle, Peter, even without a paint code! If you need any more touch-ups or have any other questions, don’t hesitate to give us a shout. Here’s to keeping your Defender looking sharp! 🚙✨

Posted 1 year ago

“Easy to deal with and timely delivery!”

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Posted 1 year ago

Great, Mike! Thank you for the kind words! It’s always our goal to make things as easy as possible, and we are glad that we have hit the mark for your experience. If you need anything else or have more feedback to share, we’re all ears. Cheers to hassle-free experiences! 🎉📦🚗

Posted 1 year ago

“The paint had great colour match compared with the previous supplier, would buy again.”

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Posted 1 year ago

Thank you for the great feedback, Francis! We're thrilled that the colour match was spot-on for you. If there’s anything specific we can do to make your experience a perfect 5 stars, we’d love to hear your suggestions. We’re here to ensure you have the best touch-up experience possible. Looking forward to serving you again! 🌟🎨

Posted 1 year ago

“Fantastic. Spot on colour and delivered the next day. Couldn’t be happier! Thanks guys”

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Posted 1 year ago

The pleasure is all ours, Jamie! Thank you for choosing Touch Up Paint Factory for your vehicle’s touch-up project. We’re thrilled to have been part of your repair process and look forward to assisting you with any future needs. 🙌💙

Posted 1 year ago

“Speedy delivery & good colour match.”

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Posted 1 year ago

Hi there, Alistair! Thank you for sharing your experience with delivery and the paint match. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing Touch Up Paint Factory for your paint repair needs! 🚗✨ 💖

Posted 1 year ago

“Excellent colour match fast reliable service”

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Posted 1 year ago

Awesome, Anthony! We’re thrilled that the paint match was spot-on and that our service met your expectations. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing us! 💗

Posted 1 year ago

“Great product”

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Posted 1 year ago

Hello Glen! Thank you for sharing your feedback Touch Up Paint Factory's paint! Happy touch-up! 🚗✨

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,421 reviews