Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,457 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 25th March 2026

Laurence M

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

155

Anonymous

Anonymous // 01/01/2019

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“Excellent and prompt response to my order. Items delivered quickly and well packaged. Would use again.”

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Posted 1 year ago

Thank you for your fantastic feedback, Robert! Glad that your overall experience has been a good one! We’re looking forward to the next opportunity to assist you. Until then, here’s to more smooth transactions and speedy deliveries!🚚✨🙌

Posted 1 year ago

“Easy to order . excelent customer service. I am a happy customer and will recommend the Touch up paint factory to my friends and relitives.”

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Posted 1 year ago

Thank you for your lovely review!, Denise Glad that ordering process was easy and that the customer service left a great impression. It’s always wonderful to know our efforts to provide excellent service are appreciated. Your recommendation means the world to us—consider us your touch-up paint allies! If there’s anything else needed in the future, don’t hesitate to give us a shout. Here’s to happy customers and spreading the word! 🥂💓

Posted 1 year ago

“Product worked well and the service was very good it was delivered the next day from ordering it online”

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Posted 1 year ago

Thank you for your wonderful feedback, Charles! It’s fantastic to hear that the product did the trick and that our service was up to scratch. A swift delivery is always our goal, so it’s great to know delivery has met your expectations. Here’s to more smooth and speedy transactions in the future. Should you need anything else, don’t hesitate to get in touch—we’re always here to help! 🚙✨

Posted 1 year ago

“Excellent telephone advice received. Product despatched and received in super fast time. Great company, products and service.”

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Posted 1 year ago

Thank you for such a glowing review, Robert! Glad that we were able to provide you the service you require. It sounds like we’re on the right track with our products and service. Here’s hoping we’ll have the pleasure of assisting you again soon—whether it’s with another splendid product or simply a friendly chat. Cheers for your kind words and support! 💙

Posted 1 year ago

“Ordered touch up pens they we’re exactly what I needed colour match was perfect fast delivery too definitely will get again”

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Posted 1 year ago

Thank you for your fantastic feedback, Fraser! We're thrilled that the touch-up pens were just what you needed and that the colour match was perfect. We look forward to serving you again—if you ever need anything else, we’re only a click away! 🚗✨

Posted 1 year ago

“Excellent product and really good service colour match is fantastic, had two small scratches on rear bumper and so easy to build up and achieved a good finish using the paint touch up pen.”

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Posted 1 year ago

Thank you for your wonderful review, Peter! We're delighted to hear that the colour match was spot on and that the pen made it so easy to achieve a great finish. It sounds like those scratches didn’t stand a chance! If there’s anything more we can assist with, just let us know—we’re always here to help make your vehicle look its best.🚗✨

Posted 1 year ago

“Really pleased with The Touch Up Paint Factory, I have an Orange KTM Superduke which needed touching up, but didn't think they would get the correct orange colour, it is brilliant and absolutely spot on. I highly recommend this company, if they can get this unusual colour correct, you can't go wrong.”

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Posted 1 year ago

Thank you for the glowing 🌟🌟🌟🌟🌟 review, Chris! We're over the moon to hear that our team nailed the orange for your KTM Superduke. Your high recommendation means the world to us. If you need any more touch-up expertise or just want to share more of your bike adventures, we’re here and ready to assist. Keep roaring in style! 🧡🏍️✨

Posted 1 year ago

“Fantastic paint match, arrived quickly and very well packaged”

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Posted 1 year ago

Thank you for the fantastic feedback! It sounds like everything lined up perfectly. If you need any more touch-up paint or have other questions, we're here and ready to help. Cheers to a flawless finish! 🎨🚀

Posted 1 year ago

“Pen was good and the paint was right colour.”

Touch Up Paint Factory 5 star review on 22nd August 2024

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Posted 1 year ago

Great knowing that you have received an exact paint match, Jari! Thank you for sharing your positive experience with Touch Up Paint Factory! Happy touch-up painting! 🚗✨

Posted 1 year ago

“Needed touch up for a 96 Defender But had no paint code paint received is a very good match also delivery was quick”

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Posted 1 year ago

Fantastic to hear that the paint was a great match for your vehicle, Peter, even without a paint code! If you need any more touch-ups or have any other questions, don’t hesitate to give us a shout. Here’s to keeping your Defender looking sharp! 🚙✨

Posted 1 year ago

“Easy to deal with and timely delivery!”

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Posted 1 year ago

Great, Mike! Thank you for the kind words! It’s always our goal to make things as easy as possible, and we are glad that we have hit the mark for your experience. If you need anything else or have more feedback to share, we’re all ears. Cheers to hassle-free experiences! 🎉📦🚗

Posted 1 year ago

“The paint had great colour match compared with the previous supplier, would buy again.”

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Posted 1 year ago

Thank you for the great feedback, Francis! We're thrilled that the colour match was spot-on for you. If there’s anything specific we can do to make your experience a perfect 5 stars, we’d love to hear your suggestions. We’re here to ensure you have the best touch-up experience possible. Looking forward to serving you again! 🌟🎨

Posted 1 year ago

“Fantastic. Spot on colour and delivered the next day. Couldn’t be happier! Thanks guys”

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Posted 1 year ago

The pleasure is all ours, Jamie! Thank you for choosing Touch Up Paint Factory for your vehicle’s touch-up project. We’re thrilled to have been part of your repair process and look forward to assisting you with any future needs. 🙌💙

Posted 1 year ago

“Speedy delivery & good colour match.”

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Posted 1 year ago

Hi there, Alistair! Thank you for sharing your experience with delivery and the paint match. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing Touch Up Paint Factory for your paint repair needs! 🚗✨ 💖

Posted 1 year ago

“Excellent colour match fast reliable service”

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Posted 1 year ago

Awesome, Anthony! We’re thrilled that the paint match was spot-on and that our service met your expectations. If you have any more touch-up needs or questions, don’t hesitate to reach out. Thanks for choosing us! 💗

Posted 1 year ago

“Great product”

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Posted 1 year ago

Hello Glen! Thank you for sharing your feedback Touch Up Paint Factory's paint! Happy touch-up! 🚗✨

Posted 1 year ago

“You sent the wrong colour the first time,when i contacted you you said there was two shades of the colour i had requested and would send the other one ,when it arrived it was the same as the first one not good!! I have given up on your company and waisted £22.00”

Helpful Report

Posted 1 year ago

Hi Derek, we’re truly sorry to hear about the issues you’ve faced with your order. It’s unacceptable that you received the wrong colour not once, but twice, and that our attempts to rectify the situation fell short. Please email us at info@touchuppaintfactory.co.uk with your order details, and we will look into this immediately. We want to make this right. We appreciate your feedback and apologise for the inconvenience and frustration this has caused.

Posted 1 year ago

“I was a bit dubious buying as historically touch up paint is notoriously poor! But to be fair this is a really good match for the Ford Ruby Red on my Kuga. Applied the base coat in chips on the bonnet then top coat. The colour match is good I’m now waiting a few days before cutting polishing back to level it.”

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Posted 1 year ago

Thank you for sharing your experience, Malcolm! We completely understand the skepticism—touch-up paint has earned a bit of a bad rap over the years. We are glad that the paint match for your Kuga has been exceptional. We’re confident that the final touch after cutting and polishing will look superb. If you need any tips or just want to share how it turns out, we’re here to help. Happy touch-up! 🚗✨

Posted 1 year ago

“I ordered a touch up pen, ( pretty blind to be honest) , gave reg details, flagged up as blue ( correct). Was reassured that the paint would be a perfect match, it was… Clear instructions came with the product, product arrived very quickly. Would I use this company again? Yes is the answer…”

Touch Up Paint Factory 5 star review on 21st August 2024

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Posted 1 year ago

Hi there, Alan! It’s fantastic that the paint was a perfect match and that the clear instructions helped make the process smooth. We're thrilled to know you’d choose us again—your satisfaction is our ultimate goal. If you need anything else or have more touch-up adventures to share, we’re here and ready to assist!🚙✨

Posted 1 year ago

“Colour match is good.”

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Posted 1 year ago

Thank you for sharing your paint match experience with us, David! 🎨💙

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,457 reviews