Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,032 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,032 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery and easy to use.”

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Posted 11 months ago

Thanks for your feedback, Peter! We’re glad to hear you found the delivery prompt and the product easy to use. We appreciate your support!

Posted 9 months ago

“Perfect match. Great value for money and the included mini brushes make the job a breeze.”

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Posted 11 months ago

Thanks so much for your kind words, Shaun! We're thrilled to hear the colour was a perfect match and that you found great value in the kit. We appreciate your support and hope to serve you again soon!

Posted 9 months ago

“Brilliant just what I needed”

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Posted 11 months ago

Great to hear that you are satisfied with the results, John!

Posted 9 months ago

“Fantastic service . So easy to order and very reasonable priced . Colour match was spot on.”

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Posted 11 months ago

Hi Andy! Thanks so much for your top rating.

Posted 9 months ago

“Surprised and happy to see a complete kit and not just the paint. Brushes, cleaner, instructions”

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Posted 11 months ago

Hello Rob! We’re so glad to hear you were pleasantly surprised with the kit! We always aim to provide everything you need — not just the paint — to make the process as smooth as possible. Thanks for your feedback, and happy driving! 🚙✨

Posted 9 months ago

“Thank you for my touch up paint order. Excellently packaged and very happy with your service. Would recommend you to other customers.”

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Posted 11 months ago

Thank you so much for your kind words, Marianna! We're really pleased to hear you're happy with the packaging and service. We truly appreciate your recommendation and look forward to helping you again in the future!

Posted 9 months ago

“Fantastic colour match very pleased with this product thank you”

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Posted 11 months ago

We’re glad you’re pleased with the outcome – thank you for your review, Andrew!

Posted 9 months ago

“Tried to paint corsa bonnet with standard spray but failed Just done it with your paint and lacquer Looks brilliant granddaughter over the moon Will use again with out fail”

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Posted 11 months ago

That’s fantastic to hear, James! We’re so glad our paint did the trick — and even better that your granddaughter is overjoyed with the result! Thank you for your kind words and trust — we’d be happy to help again anytime.

Posted 9 months ago

“The paint supplied was a perfect match and the assessories included were very helpful. The only comment that is slightly negative is that I would have appreciated a small brush to be included.in the kit.”

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Posted 11 months ago

Hello Dennis! Thank you so much for your positive feedback! We’re delighted to hear that the paint was a perfect match. If you need any further assistance, please don’t hesitate to reach out.

Posted 10 months ago

“Tilaamani maalikynän värisävy oli virheellinen. Tilasin harmaan Touch Up Paint kynän , mutta kynässä oli mustaa maalia. Toivonkin että minulle toimitetaan oikean sävyinen kynä. Minulle lähetettiin veloituksetta uusi kynä, kiitos siitä. Nyt enää jännittää onko uusi kynä oikean värinen, edellisellä kynällä ehdin jo sotkea autoni.”

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Posted 11 months ago

Olemme pahoillamme kuullessamme, että kynässäsi oli mustaa maalia tilatun harmaan sijaan. Tämä ei missään nimessä ole kokemusta, jota haluamme asiakkaillemme tarjota. Lähetäthän meille sähköpostia osoitteeseen info@touchuppaintfactory.co.uk tilauksesi tiedot sekä valokuvan testikortista yhdessä ajoneuvosi kanssa. Kiitos, että toit tämän asian huomioomme – olemme sitoutuneita korjaamaan tilanteen.

Posted 10 months ago

“Arrived quickly, great match to my vehicle”

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Posted 11 months ago

Awesome, Lorenzo! Thank you for taking the time to share your delivery and paint match experience with TUPF! 🚙✨

Posted 9 months ago

“Arrived in 48 hours.. took a little while for the paint to flow which damaged the chisel nib a bit.. but colour match was spot on”

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Posted 11 months ago

We're glad the colour match was spot on and that your order arrived quickly, Rob. Sorry to hear about the initial flow issue and the nib — we’ll take that on board to improve the experience. Appreciate you sharing your thoughts!

Posted 9 months ago

“The paint is OK but with the car being grey metallic there is a slight difference in colour so I don't really want to do the rest of my car”

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Posted 11 months ago

Hi there, Mark! Thank you for your feedback! We understand that with metallic finishes like grey, slight variations can be noticeable — especially under different lighting or when applied over larger areas. Touch-up paint is best suited for small chips and scratches, and while we aim for the closest match, huge damage applications can sometimes highlight subtle differences, particularly with metallic or pearlescent finishes. If you have any questions about application or need advice on blending, feel free to reach out — we're here to help!

Posted 10 months ago

“Great touch up pen to use with a felt end”

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Posted 11 months ago

Thanks for the great feedback, Rob! We're glad to hear you found the touch-up pen easy to use. Happy driving! 🚙✨

Posted 9 months ago

“Excellent service and the paint supplied is a perfect match, you can’t even see where it was touched up. Absolutely fantastic, highly recommended.”

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Posted 11 months ago

Thank you so much for the fantastic feedback! We're thrilled to hear the paint was a perfect match and that the touch-up is virtually invisible — that's exactly what we aim for. We really appreciate the recommendation and look forward to helping you again in the future!

Posted 9 months ago

“Excellent product very well matched my paintwork and delivered quickly”

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Posted 11 months ago

Thank you for choosing Touch Up Paint Factory, Nick! ⭐⭐⭐⭐⭐

Posted 9 months ago

“Perfect colour match for my 1995 Petrol Blue Cosworth. The new touch up pen applicator was really easy to use Arrived very quickly too”

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Posted 11 months ago

Glad to hear that you are satisfied with the pen, Andrew! Thank you for choosing us!

Posted 9 months ago

“Paint arrived on time exact match in colour.would recomend this company .very pleased.”

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Posted 11 months ago

Thanks for choosing and recommending us, Rod!

Posted 9 months ago

“I would give 5 stars to the customer services . They reacted positively to a problem I had and did all they could to resolve it . The bench mark for businesses to aspire to .”

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Posted 11 months ago

Thank you so much for your kind words and 5-star rating for the customer service team, Brian! While we understand that your overall rating is 4-stars. we are still thrilled to hear that our customer service team was able to assist you positively and resolve your issue. Your feedback means a lot to us and motivates the entire team to keep delivering the best possible service. We truly appreciate your support! If you ever need anything else, don’t hesitate to get in touch.

Posted 10 months ago

“Perfect colour match.👌 thanks”

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Posted 11 months ago

🎨 Perfect colour match is what we guarantee with our product and we are glad to have delivered, Gabriel! Thank you for the trust!

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,032 reviews