Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my item yet & it’s been well over a week”

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Posted 10 months ago

Hello Trevor, we apologise if you have not received your order yet. May we know if this has already been addressed? if not, may we ask that you email us at info@touchuppaintfactory.co.uk so our team can look into your order and provide you an update with its status.

Posted 9 months ago

“I have bought touch up paint from other companies for my rover 75 and paid more for a lesser amount. I found this company on the internet, great value for money. 100% colour match and also given anti-static wax & grease remover. I would highly recommend this company to any of my friends and relatives, if I need any more I don't need to look anywhere else.”

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Posted 10 months ago

Awesome, James! We’re really glad you found us. While we can’t change the past, it means a lot that you now consider us your go-to touch-up paint company moving forward. It’s a real honour to be your first choice. We look forward to helping you and your car again in the future — and remember, the team is always here whenever you need us!

Posted 9 months ago

“Perfect colour match”

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Posted 10 months ago

Thank you so much for sharing your perfect match experience with TUPF, Michael!

Posted 9 months ago

“EVERYTHING VERY PROFESSIONAL with an excellent website making purchases very easy and well informed. Delivery was quick and well packaged. no queries were necessary.”

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Posted 10 months ago

Wow, Christopher! Thank you so much for your wonderful review. It truly means a lot to our team, as we work hard to continuously improve and ensure every customer has a seamless experience from start to finish. Your kind words make all our efforts worthwhile. Thank you again!

Posted 9 months ago

“Absolutely brilliant purchase super quick delivery. Touched up some stone chips - perfect colour match would highly recommend!”

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Posted 10 months ago

Lovely to hear your satisfaction with the system, Kevin. We are truly grateful for your recommendation.

Posted 9 months ago

“Great product and service”

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Posted 10 months ago

Awesome, Adam! Thank you so much for taking the time to leave us a review. If there's anything that we can do to help improve your experience, do let us know.

Posted 9 months ago

“Touch up pen arrived quick and the colour was spot on. Excellent service, would definitely recommend.”

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Posted 10 months ago

Your review means a lot to us, MIchael. Thank you for taking the time to write it.

Posted 9 months ago

“Received the the item in due time without any problems”

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Posted 10 months ago

Thank you for your thoughtful review, Jon. We appreciate your feedback!

Posted 9 months ago

“Perfect match to my car paintwork. Easy steps to follow and the paint sticks supplied make job easy with great finish.”

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Posted 10 months ago

Hello Gary! Thank you so much for your fantastic feedback! We’re glad to hear that the pot/bottle helped make your repair simple and easy. We really appreciate you taking the time to share your experience with us!

Posted 9 months ago

“Excellent service and after sales. Will always recommend. Very fast and efficient. Nice people to deal with. .”

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Posted 10 months ago

Awesome, Phil. Thank you so much for your kind words! We're thrilled to hear you were happy with our service and after-sales support. It means a lot to us that you’d recommend Touch Up Paint Factory, and we’re glad to know you found our team friendly, fast, and efficient — that’s exactly what we aim for!

Posted 9 months ago

“The paint is a very good match, the only problem I have is the delivery time, apart from that a great service.”

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Posted 10 months ago

Hi there, Lee! Thank you so much for taking the time to share your thoughtful review — we really appreciate it! We understand that delivery may have taken longer than expected, and we’re sorry for any inconvenience this may have caused. That said, we're truly grateful for your 5-star rating and your support.

Posted 9 months ago

“Great colour match - happy with the service provided and speed of delivery. Would definitely use again.”

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Posted 10 months ago

Your positive feedback means a great deal to our team. Thank you for the 5 stars.

Posted 9 months ago

“very good product , it alowed me to make a professinol finnish on some damage to my car”

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Posted 10 months ago

High five for the 5 stars! 🙌 Thanks so much, James!

Posted 9 months ago

“I am really pleased with the results and the service, I would recomend them to anyone.”

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Posted 10 months ago

You're amazing – thanks for taking the time to show us some love, Lee!

Posted 9 months ago

“Required a white touch in paint to cover some chips on the bonnet and bumper of my Toyota, and I'm very pleased with the results, a perfect match. I've use TUPF for 2 previous vehicles, one was a blue Civic which also was a perfect match and the other was a silver CX-30 which wasn't such a good match, it was darker in shade but apparently silver can be hard to match depending on vehicle age and exposure and they did send me a replacement which was still too dark (but I appreciated the no fuss replacement). All in all, a good place to get paint from and I will be using them again in the future.”

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Posted 10 months ago

Thanks! We’re smiling ear to ear over your review. Thank you so much for your understanding, and we will be looking forward to help you again in the future.

Posted 9 months ago

“Colour matched perfectly and good instructions provided. Quick shipping too.”

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Posted 10 months ago

Boom! 5 stars! Thank you so much!

Posted 9 months ago

“Fast delivery, perfect colour match easy application. 👍”

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Posted 10 months ago

Hi Marie! Thanks a ton! Reviews like yours make it all worth it.

Posted 9 months ago

“Needed to paint a new door mirror cover. Easy to use, happy with result.”

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Posted 10 months ago

Yay! 5 stars! Thanks for making our day brighter.

Posted 9 months ago

“Very easy to order the correct colour touch up with the number plate checker on the website, even for our motorhome. Fast delivery. Good colour match from the touch up pen which is easy to apply and came with instructions, cleaning wipe and test card. Great purchase and will definitely use again.”

Touch Up Paint Factory 5 star review on 21st September 2025

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Posted 10 months ago

You're the best, Bryan! Thanks for leaving such a great review.

Posted 9 months ago

“Quick delivery, paint colour slightly darker than the vehicle registration provided, despite it being applied at a certified Body Repair garage. Otherwise I would have given a 5 star rating”

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Posted 10 months ago

Hello Judith, thank you so much for taking the time to share your experience with us. Please know that Touch Up Paint Factory stands with our 100% colour match guarantee. You can actually email us at info@touchuppaintfactory.co.uk so we can look into the paint match issue.

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews