Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,760 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colour match good easy to apply would certainly use product again”

Helpful Report

Posted 9 months ago

We're chuffed to bits with your lovely review – thanks for choosing us, Robert!

Posted 7 months ago

“Perfect match, quick delivery.... Happy customer..😁”

Helpful Report

Posted 9 months ago

Thanks a bunch for your glowing feedback, Denis!

Posted 7 months ago

“Was really pleased with the touch up paint I bought for my husband front lorry bumpers, first time I had used spray cans and was really happy with the finally finish. Watched the video which I found also helpful. Would defiantly buy again !!!”

Helpful Report

Posted 9 months ago

Cheers for taking the time to review us, Lynn – your satisfaction is our priority and we are glad that you achieved good results as a first time user. 🥂

Posted 7 months ago

“This nib touch up pen is far better and easier to use than a brush pen. The color match was perfect”

Helpful Report

Posted 9 months ago

Hello Bob! Appreciate your feedback with the pen and pot. We are glad that you have found the product which you are comfortable in using.

Posted 7 months ago

“Great service, all arrived reasonably quickly, colour match spot on.”

Helpful Report

Posted 9 months ago

Thank you kindly for your support – it’s great to know our paint matched so well, Steve.

Posted 7 months ago

“Always supplied swiftly with easy application, colour matches are spot-on and allow a faithful and invisible repair that is durable. Full credit to this product.”

Helpful Report

Posted 9 months ago

We’re so glad you’re pleased with the results, Ken! Thanks for the brilliant review.

Posted 7 months ago

“Good product quick delivery”

Helpful Report

Posted 9 months ago

Thank you ever so much for the five-star feedback – we're thrilled to have delivered your paint fast! 🚚⚡💙

Posted 7 months ago

“Item arrived quickly, was as stated great service.”

Helpful Report

Posted 9 months ago

Your 5-star feedback is truly appreciated – thanks for trusting us with your car paint needs, Eddie.

Posted 7 months ago

“Faulty can received, sent a replacement the next day, can't fault the customer service.”

Helpful Report

Posted 9 months ago

Hi Rob! We can’t thank you enough for your kind words and support – happy to serve you again any time!

Posted 7 months ago

“Excellent colour match”

Helpful Report

Posted 9 months ago

Thanks for the great rating – we’re glad our paint was the perfect match, Darren.

Posted 7 months ago

“quick delivery to the Netherlands and good color match”

Helpful Report

Posted 9 months ago

Awesome, Ron! Thank you so much for taking the time to share your experience with Touch Up Paint Factory. 🚚⚡💙

Posted 7 months ago

“Prompt delivery and very good colour match of touch up pen. Easy to use and after Tcut used the next day an excellent finish.”

Helpful Report

Posted 9 months ago

Big thanks for your great feedback! We hope your vehicle is looking sharp again, Hazel.

Posted 7 months ago

“Excellent customer service, provided a replacement within 24 hours of me telling them I’d given an incorrect address on my original order.”

Helpful Report

Posted 9 months ago

HI there! Thank you so much for taking the time to share your experience with the team and for the opportunity to make things right. ⭐⭐⭐⭐⭐

Posted 7 months ago

“Very pleased with my purchase.”

Helpful Report

Posted 9 months ago

Glad to have made a happy customer like you, Ian! Thank you for choosing Touch Up Paint Factory! ⭐⭐⭐⭐⭐

Posted 7 months ago

“Does not do what it says on the tin. I could not even get it to work on the test card included with the product, secondary applications merely disolved previous layers. I'm very disappointed.”

Helpful Report

Posted 9 months ago

Sorry to hear this—definitely not the experience we want you to have. It shouldn’t be behaving that way, and we’d like to help get this sorted for you. Kindly reach out to us at info@touchuppaintfactory.co.uk. Additionally, our team sent you an email asking for more details, please do respond to us so we can assist you on this issue.

Posted 9 months ago

“Very helpful. My car is 27 years old and the colour was not on record. They helped me find the colour code and mixed it for me. 5 star service.”

Helpful Report

Posted 9 months ago

We're so grateful for your custom and your brilliant review. Thanks for making our day, Geoff!

Posted 7 months ago

“Good match in colour fast delivery would definitely recommend”

Helpful Report

Posted 9 months ago

Awesome, Peter! Thank you for taking the time to share your delivery and paint match experience with Touch Up Paint Factory. 🚚⚡💙

Posted 7 months ago

“Very quick delivery”

Helpful Report

Posted 9 months ago

Thank you so much for your review, David! 🚚⚡💙

Posted 7 months ago

“Excellent colour match, fast delivery with useful guide on how to use. Would definitely use this seller again”

Helpful Report

Posted 9 months ago

Hi Chris! Your support means everything – cheers for the fantastic review! We look forward to serving you and your car again in the future! 🚙✨

Posted 7 months ago

“The paint matched perfectly the job turned out better than I expected the front wing is as good as new”

Touch Up Paint Factory 5 star review on 29th July 2025

Helpful Report

Posted 9 months ago

It’s wonderful to hear your touch-up repair was a success, Alan! Thank you for your feedback! Happy driving! 🚙✨

Posted 7 months ago

Touch Up Paint Factory is rated 4.5 based on 5,760 reviews