Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,034 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 9 months ago

“Excellent paint match for my 1977 Rover P6B. Cameron Green. Quick and efficient service. Thanks.”

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Posted 9 months ago

You rock, Diane—thanks for the feedback!

Posted 9 months ago

Cheers for the awesome review, Diane!

Posted 9 months ago

“I ordered a touch up pen for my volvo it arrived 24hr later and absolutely perfect match Definitely be using this company again”

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Posted 9 months ago

Awesome, James! Thank you so much for taking the time to share your experience with the delivery. We're thrilled to have earned a loyal customer like you — it truly means a lot to us.

Posted 9 months ago

“Purchased several touch up paint kits for various makes models and the colour has always been a great match. If you don't have the exact name of the colour or colour code then their website lets you order exactly the right colour by simply entering in a registration number. The kits also come with anti-static wax & grease remover wipes as well as a handful of applicators, which makes the job so much easier to do!”

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Posted 9 months ago

Thank you so much for your detailed review, James. We're really glad to hear that you're satisfied with what was included in the kit. Providing everything you need to confidently start your repair is exactly what we aim for!

Posted 9 months ago

“Second one was perfect. Thank you!”

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Posted 9 months ago

Hello Nicolae, we apologise if you encounter issues with drying of the paint. May we ask if you can contact us at info@touchuppaintfactory.co.uk with the issue so we can assist you?

Posted 9 months ago

“Excellent service and quick response”

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Posted 9 months ago

We’re thrilled you had a great experience—thank you, Neil!

Posted 9 months ago

“Very easy to use, great colour match and a world away from the normal accessory shop rattle cans - fade out product is a great way to blend in the repair.”

Touch Up Paint Factory 5 star review on 30th September 2025

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Posted 9 months ago

Thank you for sharing an image and your experience with us, Andrew. This shows how Touch Up Paint Factory works.

Posted 9 months ago

“I’m by no means an expert but colour match was brilliant and it is now protected from elements Thank you”

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Posted 9 months ago

Thank you for your feedback, Colin. This is exactly what Touch Up Paint Factory strives for — to provide all our customers with the basic tools needed to start their repairs and confidently complete a DIY job, even without prior experience.

Posted 9 months ago

“Good paint match”

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Posted 9 months ago

Appreciate the feedback with the paint match, Scott.

Posted 9 months ago

“Easy to order and pay with prompt delivery. Have not used the paint pen yet.”

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Posted 9 months ago

Thanks a ton for the review, Henry! We are excited for you to try the system.

Posted 9 months ago

“Excellentservice very prompt and quick delivery”

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Posted 9 months ago

Thanks so much for your awesome review, Philip!

Posted 9 months ago

“I recieved the paint within 3 working day paint was spot on very pleased with the couloir match would advice on this company first class service thank you”

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Posted 9 months ago

Hi there, Kenneth! Thank you so much for sharing your positive experience using Touch Up Paint Factory.

Posted 9 months ago

“Order arrived in 48 hours as detailed by supplier, paint match is perfect, chips on door edges have gone. Thank you.”

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Posted 9 months ago

We appreciate your detailed feedback, Ray!

Posted 9 months ago

“Ordered twice, for my car and my mums. The paint is amazing and matches very well. Very easy to apply. Highly recommend.”

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Posted 9 months ago

Thank you for your feedback. We're glad we could meet your expectations for you and your Mums car, Will.

Posted 9 months ago

“Colour is a good match, easy to use and yes a good product.”

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Posted 9 months ago

We're grateful for your positive review. Thank you, Richard!

Posted 9 months ago

“highly recommend the colour match is spot on which is great for a metallic paint. had tried small 30 ml bottle for touching up stone chip from elsewhere gave the same information reg and vin number colur was nothing like So i would say touch up paint Factory can be relied upon.”

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Posted 9 months ago

Thank you so much for giving us a try, Steven, especially after your first attempt didn’t go as expected. We’re happy to hear that our paint delivered — that’s exactly why we stand by our 100% colour match guarantee.

Posted 9 months ago

“My vehicle was repaired by a relative who had worked in this trade for a number of years. In his opinion the primer and spray were of high quality and a perfect colour match! Can't fault for prompt delivery and product quality. Thank you.”

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Posted 9 months ago

Wow! Thank you so much for sharing this with us, Debra. At Touch Up Paint Factory, we’re committed to ensuring quality and satisfaction for all our customers from start to finish. We really appreciate you passing along the positive feedback from your relative about the quality of our product. It means a lot to us!

Posted 9 months ago

“Quality paint. Perfect match, Quick delivery”

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Posted 9 months ago

Thank you for your kind words and support, Mark.

Posted 9 months ago

“Arrived faster than I expected came with everything I needed perfect colour really easy to use very happy”

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Posted 9 months ago

Thank you for your feedback regarding the delivery and paint match, Simon. We’re so pleased to hear that you’re satisfied with your experience!

Posted 9 months ago

“Fast delivery, well packaged, excellent colour match, highly recommended.”

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Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,034 reviews