Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,756 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Touch Up Paint Factory was extremely helpful in assisting with colour matching to a Silver Metallic paint code and then resending an additional can of spray paint, at no charge, after the initial colour was not quite right. Overall happy with the service received and quality of paint.”

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Posted 9 months ago

Happy to hear your positive experience with the team, Brian! Just know that you always got us should you need help! If there's anything that we can do to help improve your experience, do let us know.

Posted 9 months ago

“The paint I wanted arrived 2 days after I ordered it. It came with easy to follow instructions that made the task a breeze. They're definitely on my don't receive good suppliers list.”

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Posted 9 months ago

Thanks for your feedback, Bill — we’re glad to hear your order arrived quickly and that the instructions made the process easy! As for being on your “don’t receive good suppliers” list — we’ll take that as a compliment (we think!). 😄 Appreciate your support and hope to help again in the future!

Posted 7 months ago

“Arrived in time According to plan”

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Posted 9 months ago

Awesome, Anne! Thank you for your feedback with delivery service!

Posted 7 months ago

“Great service, fast delivery, perfect paint match, what more can I say!”

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Posted 9 months ago

It’s great to hear you are satisfied with your overall experience with Touch Up Paint Factory, Paul! Thank you so much for your review! ⭐⭐⭐⭐⭐

Posted 7 months ago

“Great quality product amazing customer service highly recommended company”

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Posted 9 months ago

Thank you for the smashing 5-star review, David! Glad to have helped you with your concern.

Posted 7 months ago

“Fantastic match perfect”

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Posted 9 months ago

Thank you so much for taking the time to share your paint match experience.

Posted 7 months ago

“Waited a few days for delivery, but it was worth it! Followed instructions that came with spray paint and ended up with a great result! Thanks guys!! Enclosed photos show what a great match the paint was!”

Touch Up Paint Factory 5 star review on 5th August 2025

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Posted 9 months ago

We really appreciate your support – so glad our paint made a difference to your car, Keith!

Posted 7 months ago

“Very good”

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Posted 9 months ago

Thank you for your feedback!

Posted 7 months ago

“good match in colour”

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Posted 9 months ago

Thank you for choosing us, David!

Posted 7 months ago

“I previously bought and touch up pen from the touch up paint factory, which was easy and quick. So I have just ordered the spray cans. The colour was prefect and quality was great and so easy to use. I would recommend every time.”

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Posted 9 months ago

Thanks for the amazing feedback – we’re so pleased the results with your second order for aerosols turned out just right, Paul. 🚙✨

Posted 7 months ago

“So far received nothing! We are ten days after the order and I even did not get a notification that the order is send!”

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Posted 9 months ago

Hello Pieter! We're sorry to hear that you still haven't received your order. It looks like one of our team members previously reached out to explain that your order was placed over the weekend, and as we operate only during office hours, this have affected the processing time. The lead time was also shared during that communication. Could you please confirm if your order has still not arrived?

Posted 9 months ago

“The touch up pen that I ordered was a perfect match Thanks guys”

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Posted 9 months ago

Thank you so much, Rob, for choosing us for your paint repair needs.

Posted 7 months ago

“excellent would recomend”

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Posted 9 months ago

Awesome! Thank you so much for taking the time to leave us a perfect 5-star rating!

Posted 7 months ago

“Excellent product, and the support is truly astronomical! Thank you!”

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Posted 9 months ago

Hi there, Oleksandr! Your positive words have brightened our day – thank you for trusting us with your paint needs.

Posted 7 months ago

“Great good match Thank you”

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Posted 9 months ago

Wonderful, David. Thank you for choosing Touch Up Paint Factory.

Posted 7 months ago

“Great service and excellent colour match thank you.”

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Posted 9 months ago

Many thanks for the fab rating, Neil!

Posted 7 months ago

“Colour match good easy to apply would certainly use product again”

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Posted 9 months ago

We're chuffed to bits with your lovely review – thanks for choosing us, Robert!

Posted 7 months ago

“Perfect match, quick delivery.... Happy customer..😁”

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Posted 9 months ago

Thanks a bunch for your glowing feedback, Denis!

Posted 7 months ago

“Was really pleased with the touch up paint I bought for my husband front lorry bumpers, first time I had used spray cans and was really happy with the finally finish. Watched the video which I found also helpful. Would defiantly buy again !!!”

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Posted 9 months ago

Cheers for taking the time to review us, Lynn – your satisfaction is our priority and we are glad that you achieved good results as a first time user. 🥂

Posted 7 months ago

“This nib touch up pen is far better and easier to use than a brush pen. The color match was perfect”

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Posted 9 months ago

Hello Bob! Appreciate your feedback with the pen and pot. We are glad that you have found the product which you are comfortable in using.

Posted 7 months ago

Touch Up Paint Factory is rated 4.5 based on 5,756 reviews