Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,034 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed to paint a new door mirror cover. Easy to use, happy with result.”

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Posted 10 months ago

Yay! 5 stars! Thanks for making our day brighter.

Posted 9 months ago

“Very easy to order the correct colour touch up with the number plate checker on the website, even for our motorhome. Fast delivery. Good colour match from the touch up pen which is easy to apply and came with instructions, cleaning wipe and test card. Great purchase and will definitely use again.”

Touch Up Paint Factory 5 star review on 21st September 2025

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Posted 10 months ago

You're the best, Bryan! Thanks for leaving such a great review.

Posted 9 months ago

“Quick delivery, paint colour slightly darker than the vehicle registration provided, despite it being applied at a certified Body Repair garage. Otherwise I would have given a 5 star rating”

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Posted 10 months ago

Hello Judith, thank you so much for taking the time to share your experience with us. Please know that Touch Up Paint Factory stands with our 100% colour match guarantee. You can actually email us at info@touchuppaintfactory.co.uk so we can look into the paint match issue.

Posted 9 months ago

“Satisfactory”

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Posted 10 months ago

Thank you for taking the time to leave your review with us! If there's anything that we can do to help improve your experience, do let us know.

Posted 9 months ago

“Have used this product before and gotten good results, this time around was even better!! Great colour match, great finish. Spray pattern of Primer, colour coat and clear coat were all really good. In my opinion this is the best DIY paint kit you can buy.”

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Posted 10 months ago

Your kind words inspire us to keep doing our best, Colin. Thank you so much for this detailed review.

Posted 9 months ago

“Looked the right colour when I applied the paint, wait for 2 hours and it's gone completely different, made a mess of the bonnet with stone chips, looked better before”

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Posted 10 months ago

Hi there, Stephens! Sorry to hear the colour changed after drying — we understand how frustrating that must be. Please email us at info@touchuppaintfactory.co.uk, and we’ll look into this right away to help make it right.

Posted 9 months ago

“Perfect choice for repairing paint defects on my Giant Revolt Advanced. Very fast shipping. I'm very satisfied.”

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Posted 10 months ago

Thanks a bunch for the awesome review, Tobias – glad you are satisfied! 🤘

Posted 9 months ago

“Excellent service very easy and fast delivery”

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Posted 10 months ago

High five for the 5 stars, Clive! 🙌 Thanks so much!

Posted 9 months ago

“Excellent service & I would strongly recommend - thank you”

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Posted 10 months ago

Your kind words inspire us to keep doing our best. Thank you for your review, Thomas.

Posted 9 months ago

“Clear instructions on package Delivered quickly”

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Posted 10 months ago

Lovely! Thank you so much for your feedback.

Posted 9 months ago

“Great colour match Thanks”

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Posted 10 months ago

Thank you for your 5-star rating, Anthony!

Posted 9 months ago

“I have not had chance to use it yet”

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Posted 10 months ago

Hello Les, thank you for taking the time to share this with us. We are excited for you to use the paint and share with us your experience.

Posted 9 months ago

“The service from the Touch Up Paint Factory has been excellent.”

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Posted 10 months ago

Hello Paul, appreciate you sharing your experience with the team. If there's anything that we can do to help improve your experience, do let us know.

Posted 9 months ago

“I ordered the spray, but it hasn't arrived yet. The order number is TUPF-107744. Please send it as soon as possible. My home address is 5 Howgate Road, Cambridge CB4 3XL, and my phone number is 07837840294.”

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Posted 10 months ago

Hello Taekyu! Thank you for providing us your information. However, may we ask that you email this to us at info@touchuppaintfactory.co.uk so our team can check and provide you an update with your order?

Posted 9 months ago

“great service always on the ball.”

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Posted 10 months ago

We deeply appreciate your feedback, Charlie!

Posted 9 months ago

“Very easy to order, quick delivery and kept updated. Pen worked excellent would definitely recommend and use again.”

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Posted 10 months ago

We're glad we could exceed your expectations, and gained your recommendation, Paul. Thank you!

Posted 9 months ago

“The touch up paint did alovely job.”

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Posted 10 months ago

It’s always rewarding to receive such great feedback, Robert. Thank you for your choosing us.

Posted 9 months ago

“Colour match just right as I was concerned the Pantone number can have a few variations.”

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Posted 10 months ago

We’re committed to delivering excellence, and your review reassures us that we’re on the right path. Thank you, Martin! Rest assured, our guarantee is a promise we always stand by.

Posted 9 months ago

“Delivered very quickly & did the job great”

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Posted 10 months ago

Thank you for taking the time to leave such a wonderful review, John. We’re truly grateful.

Posted 9 months ago

“Excellent Received a damaged delivery and all items were replaced. 100% satisfied”

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Posted 10 months ago

We’re honoured by your kind words and 5-star rating. Thank you for the opportunity to make things right, Carl.

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,034 reviews