Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,407 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 9th March 2026

Paul C

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great colour match. Easy to use,ideal for bigger scratches. Simple to use”

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Posted 1 year ago

Awesome, Paul! Thank you for sharing your experience in using Touch Up Paint Factory for large scratches. We appreciate the feedback and we look forward to serving you again in the future! 💙

Posted 1 year ago

“The Touch up pen paint was such a good match excellent product with prompt delivery.”

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Posted 1 year ago

Thank you for your great feedback! We’re delighted to hear that the touch-up pen was a perfect match and that you were pleased with the prompt delivery. Here's to more miles to you, Gary! 💙

Posted 1 year ago

“Bonjour, Je suis deçu par la couleur qui n'est pas tout à fait en accord avec le vélo qui pourtant vient d'être acheté A ce prix là je m'attendais à mieux Guillaume”

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Posted 1 year ago

Hello Guillaume! 👋 We’re sorry to hear that the colour doesn’t quite match your bike, especially since it’s a recent purchase. We understand your disappointment and apologise for any inconvenience this has caused. We’d be happy to help resolve this issue. Could you please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 include additional information about the problem and add some photos so we can better understand the situation and find a satisfactory solution for you. Thank you for your understanding and patience. We’re here to ensure you get the best possible result.

Posted 1 year ago

“amazing service... rapid delivery and spot on colour match”

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Posted 1 year ago

Awesome! Thank you so much for sharing your Touch Up Paint Factory experience.

Posted 1 year ago

“Great colour match and easy to use.”

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Posted 1 year ago

Fantastic, Kevin! Thank you so much for sharing your experience and for choosing us! 💙

Posted 1 year ago

“Good colour match. A little difficult to start the paint flow when depressing the 'wick' but fine when it eventually started.”

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Posted 1 year ago

Hi there! 👋 We’re glad to hear that the colour match was spot on. We’re sorry to hear about the initial difficulty. If you have any further questions or need assistance, please feel free to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to help ensure everything works smoothly for you!

Posted 1 year ago

“Always use this company paint is proper colour match servceand delivery aways very quick thanks”

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Posted 1 year ago

Thank you for your continued trust and positive feedback! It’s wonderful to hear that the colour match, service, and delivery have consistently met your expectations. We’re grateful for your support and look forward to assisting you again in the future. If you ever need anything or have any questions, just let us know. Thanks again, Iain! 🚗✨💙

Posted 1 year ago

“Very good service and perfect paint match”

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Posted 1 year ago

Hello Trevor! We're delighted to hear that our paint match and service met your expectations. Wishing you many happy miles ahead!🚗✨

Posted 1 year ago

“thge paint did not flow very well was expecting more reliable product was very dissapointed”

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Posted 1 year ago

Hello Phil! 👋 Thank you for sharing your feedback. We’re sorry to hear your disappointing experience. If you’d like to discuss this further or need assistance with a resolution, please don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to ensure you have the best possible experience with our products.📧 📞

Posted 1 year ago

“Excellent company, wouldn't use anyone else, exact match every time, highly recommended”

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Posted 1 year ago

Thank you so much for the glowing review, Joseph! We’re thrilled to hear that you consistently get an exact match and we are now your go to touch-up paint company. Your high recommendation means a lot to us. If you need any further assistance, we’re always here to help. Here’s to keeping everything looking perfectly matched and fabulous! 💖🚗✨

Posted 1 year ago

“It is really good product. I had some scratches and rust on my car quite a lot actually and only one pen was enough. It maches my car colour perfectly and delivery was fast”

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Posted 1 year ago

Thank you for the wonderful feedback, Kristina! We’re delighted to hear that the touch-up pen effectively addressed the scratches on your car. For added durability, we’d recommend treating any rust beforehand. If you have any more questions or need further assistance in the future, please don’t hesitate to get in touch. We’re here to help keep your car looking its absolute best! 🚗✨

Posted 1 year ago

“Precise colour match and beautiful finish”

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Posted 1 year ago

Hello Alf! Thank you so much for sharing your Touch Up Paint Factory 🚗✨

Posted 1 year ago

“............”

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Posted 1 year ago

Thank you so much for your excellent and perfect ⭐⭐⭐⭐⭐ rating! 💙

Posted 1 year ago

“Excellent product, service and value.”

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Posted 1 year ago

Awesome, Gareth! Thank you so much for sharing your experience with TUPF. We’re thrilled to hear you had a great experience with us! 💙 If you need anything else or have more feedback, we’re all ears.

Posted 1 year ago

“As a Motor Trader finding the correct Paint match is very important. Touch Up Paint Factory go out of their way to research and supply the correct shade that I am looking for. They are my number 1 choice.”

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Posted 1 year ago

Thank you for the fantastic feedback, SC! We're thrilled to hear that Touch Up Paint Factory has been able to provide the precise paint match you need for your work as a motor trader. It's wonderful to know that our dedication to accuracy and research makes us your top choice. If there’s anything more we can do to support you, just let us know. We’re here to help ensure every shade is spot on! 🚗✨ 💙

Posted 1 year ago

“The paint does not flow easily from the sticks so not that impressed with product A good colour match”

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Posted 1 year ago

Thank you for your feedback, Alan. We’re pleased to hear that the colour match was accurate, but we're sorry to learn that the paint application didn’t meet your expectation. If you can contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, we'd love to see what we can do further to assist you in this case in order to improve your experience. 🚗 💙

Posted 1 year ago

“Right colour, very quick service, well detailed supply would use them again”

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Posted 1 year ago

Thank you for your great feedback, Vincent! It’s wonderful to know you’d use us again. If you need any further assistance or have more projects in the future, don’t hesitate to get in touch. We’re here to ensure your experience remains top-notch! 💙

Posted 1 year ago

“Paint delivered very promptly not used yet so hopefully match will be perfect”

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Posted 1 year ago

Thank you for your feedback! We’re glad to hear the paint was delivered promptly. If you run into any issues when you start using it, don’t hesitate to reach out—we’re here to help! 🚗✨

Posted 1 year ago

“Used these guys previously when our red mini kept getting stone chips! Excellent product does exactly what it says on the box, now have a zesty yellow mini and a touch up kit just in case would recommend to anyone”

Touch Up Paint Factory 5 star review on 13th September 2024

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Posted 1 year ago

Thank you for your fantastic feedback and for being a returning customer, Martin! It’s wonderful to hear that our product worked perfectly for your red Mini and that you’re just as pleased with the zesty yellow Mini touch-up kit. Your recommendation is greatly appreciated, and we’re here if you need any more assistance or have further touch-up projects. Here’s to keeping your Minis looking fabulous! 🚗✨🔥🤩

Posted 1 year ago

“Really good match and quick delivery”

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Posted 1 year ago

Thank you for sharing your Touch Up Paint Factory experience, Jake. Even sharing a before and after photo. Glad that the paint helped you improve its appearance. If there's something that we can do to improve your experience, do let us know. 🚙✨

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,407 reviews