Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,419 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thge paint did not flow very well was expecting more reliable product was very dissapointed”

Helpful Report

Posted 1 year ago

Hello Phil! 👋 Thank you for sharing your feedback. We’re sorry to hear your disappointing experience. If you’d like to discuss this further or need assistance with a resolution, please don’t hesitate to reach out to us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We’re here to ensure you have the best possible experience with our products.📧 📞

Posted 1 year ago

“Excellent company, wouldn't use anyone else, exact match every time, highly recommended”

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Posted 1 year ago

Thank you so much for the glowing review, Joseph! We’re thrilled to hear that you consistently get an exact match and we are now your go to touch-up paint company. Your high recommendation means a lot to us. If you need any further assistance, we’re always here to help. Here’s to keeping everything looking perfectly matched and fabulous! 💖🚗✨

Posted 1 year ago

“It is really good product. I had some scratches and rust on my car quite a lot actually and only one pen was enough. It maches my car colour perfectly and delivery was fast”

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Posted 1 year ago

Thank you for the wonderful feedback, Kristina! We’re delighted to hear that the touch-up pen effectively addressed the scratches on your car. For added durability, we’d recommend treating any rust beforehand. If you have any more questions or need further assistance in the future, please don’t hesitate to get in touch. We’re here to help keep your car looking its absolute best! 🚗✨

Posted 1 year ago

“Precise colour match and beautiful finish”

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Posted 1 year ago

Hello Alf! Thank you so much for sharing your Touch Up Paint Factory 🚗✨

Posted 1 year ago

“............”

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Posted 1 year ago

Thank you so much for your excellent and perfect ⭐⭐⭐⭐⭐ rating! 💙

Posted 1 year ago

“Excellent product, service and value.”

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Posted 1 year ago

Awesome, Gareth! Thank you so much for sharing your experience with TUPF. We’re thrilled to hear you had a great experience with us! 💙 If you need anything else or have more feedback, we’re all ears.

Posted 1 year ago

“As a Motor Trader finding the correct Paint match is very important. Touch Up Paint Factory go out of their way to research and supply the correct shade that I am looking for. They are my number 1 choice.”

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Posted 1 year ago

Thank you for the fantastic feedback, SC! We're thrilled to hear that Touch Up Paint Factory has been able to provide the precise paint match you need for your work as a motor trader. It's wonderful to know that our dedication to accuracy and research makes us your top choice. If there’s anything more we can do to support you, just let us know. We’re here to help ensure every shade is spot on! 🚗✨ 💙

Posted 1 year ago

“The paint does not flow easily from the sticks so not that impressed with product A good colour match”

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Posted 1 year ago

Thank you for your feedback, Alan. We’re pleased to hear that the colour match was accurate, but we're sorry to learn that the paint application didn’t meet your expectation. If you can contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, we'd love to see what we can do further to assist you in this case in order to improve your experience. 🚗 💙

Posted 1 year ago

“Right colour, very quick service, well detailed supply would use them again”

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Posted 1 year ago

Thank you for your great feedback, Vincent! It’s wonderful to know you’d use us again. If you need any further assistance or have more projects in the future, don’t hesitate to get in touch. We’re here to ensure your experience remains top-notch! 💙

Posted 1 year ago

“Paint delivered very promptly not used yet so hopefully match will be perfect”

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Posted 1 year ago

Thank you for your feedback! We’re glad to hear the paint was delivered promptly. If you run into any issues when you start using it, don’t hesitate to reach out—we’re here to help! 🚗✨

Posted 1 year ago

“Used these guys previously when our red mini kept getting stone chips! Excellent product does exactly what it says on the box, now have a zesty yellow mini and a touch up kit just in case would recommend to anyone”

Touch Up Paint Factory 5 star review on 13th September 2024

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Posted 1 year ago

Thank you for your fantastic feedback and for being a returning customer, Martin! It’s wonderful to hear that our product worked perfectly for your red Mini and that you’re just as pleased with the zesty yellow Mini touch-up kit. Your recommendation is greatly appreciated, and we’re here if you need any more assistance or have further touch-up projects. Here’s to keeping your Minis looking fabulous! 🚗✨🔥🤩

Posted 1 year ago

“Really good match and quick delivery”

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Posted 1 year ago

Thank you for sharing your Touch Up Paint Factory experience, Jake. Even sharing a before and after photo. Glad that the paint helped you improve its appearance. If there's something that we can do to improve your experience, do let us know. 🚙✨

Posted 1 year ago

“Excellent prompt despatch and spot on colour. large scratch gone...Highly recommended”

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Posted 1 year ago

Thank you for the great feedback, Michael! We’re thrilled to hear that the dispatch was prompt and the colour match was spot on. It’s fantastic that the large scratch is now a thing of the past. Your high recommendation means a lot to us. If you need any further assistance or have more projects in the future, don’t hesitate to reach out. Here’s to keeping your vehicle looking top-notch! ⭐⭐⭐⭐⭐ 💙

Posted 1 year ago

“Excellent product”

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Posted 1 year ago

Awesome! Thank you for giving us a perfect ⭐⭐⭐⭐⭐ rating, Timothy!

Posted 1 year ago

“The paint supplied is a perfect match and very simple to use. Despite a little hiccup with the delivery address which was sorted promptly the service has been excellent.”

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Posted 1 year ago

Thank you for your kind words, Adrian! We are glad that the delivery went well after the initial issue. Just know that you got us to assist should you have issues with your order. Here’s to a flawless finish and continued excellent service! 🚚🌈💙

Posted 1 year ago

“Easy ordering of correct colour by entertaining VRN which is then automatically confirmed by vehicle VIN. Prompt dispatch a perfect colour match, with instructions included if you need them. First class service highly recommended.”

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Posted 1 year ago

Thank you for the wonderful feedback, SJ! Your high recommendation and positive remarks are greatly appreciated.Here’s to first-class service and perfectly matched paint! 🚗✨

Posted 1 year ago

“Great service, really quick delivery, perfect paint match, thank you 😊”

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Posted 1 year ago

Thank you for your feedback, Ben! 💙

Posted 1 year ago

“I ordered touch up paint for my car, and from the time of order I was kept informed of the order status every step of the way. I received the paint in under the expected time (as I live in Ireland), which was great. The envelope contained the paint, an instruction manual, 10 small paint brushes and a wax removal cloth. The price I paid represents outstanding value, and the customer service I received from The Touch Up Paint Factory was exceptional. I will definitely buy from this company again, and I highly recommend them. 10 marks out of 10!!”

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Posted 1 year ago

Thank you for your glowing review, Declan! Your kind words about our customer service mean a lot to us. We’re delighted that you had such a positive experience and we look forward to serving you again in the future. A perfect 10 out of 10 is truly appreciated—thank you for recommending us!💙🚙✨

Posted 1 year ago

“Prompt service. But I can't believe you can't thin it to spray. I will carry out some experiments”

Helpful Report

Posted 1 year ago

We understand your concern about the paint’s consistency for spraying and appreciate your willingness to experiment. If you have any questions or need advice during your experiments, feel free to reach out. Again, thank you for giving us a perfect ⭐⭐⭐⭐⭐ rating, Colin.

Posted 1 year ago

“so far, my order has been blocked at British customs for a week and nobody seems to have an answer... to be updated”

Helpful Report

Posted 1 year ago

Thank you for bringing this to our attention, Tony. We’re sorry to hear about the delay with your order. Customs issues can sometimes be tricky, but we’re here to assist in any way we can. Please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 include your order details, and we’ll do our best to help resolve this issue. We appreciate your patience and understanding and will work to resolve this as quickly as possible. 📧 📞

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,419 reviews