Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,407 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 9th March 2026

Paul C

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“spot on with the colour.and what a fast service six days to spain .thank you”

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Posted 1 year ago

Hello Martin! Thank you for sharing your delivery experiece to Spain. Cheers for a delightful experience! 🌐✈️🚚

Posted 1 year ago

“As ordered touch up pen for my car, with the registration. When it arrived, was not the match. Then I send pictures of my car paint and colour pen which I got. As it can't be made, so I got my all refund within few days. Was professional dealth with.. thank you.”

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Posted 1 year ago

HI there! Thank you so much for sharing your experience with TUPF. We are sorry if the match isn't right. However, we are glad that you have been assisted with the refund. Looking forward to serving you again in the future.

Posted 1 year ago

“Good match and very small paint bushes ideal for the small stone chips.”

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Posted 1 year ago

We appreciate your kind feedback, Allister! Happy driving! 🚗✨

Posted 1 year ago

“Received very quickly , sorted few stone chips on the car pen was easy to use and a perfect colour match .”

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Posted 1 year ago

Thank you for your fantastic review, Colin!

Posted 1 year ago

“excellent customer service and fast delivery”

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Posted 1 year ago

Hello Liam! Excellent customer service combined with fast delivery really does make for a top-notch experience. Hence, your feedback and experience is really important to us. Here’s to more swift and pleasant transactions in the future! 🥂 🚙✨

Posted 1 year ago

“Easy to use and very impressive.”

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Posted 1 year ago

That’s brilliant, Derek! Here's to enjoying many more hassle-free experiences with us! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Excellent.”

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Posted 1 year ago

Awesome! Thank you for taking the time to share and rate your Touch Up Paint Factory experience. 💙

Posted 1 year ago

“Good colour match and reliable delivery by dhl.”

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Posted 1 year ago

That's excellent to hear, Donald! It sounds like you’re in good hands! Here’s to more seamless experiences ahead! 🔥

Posted 1 year ago

“Purchased the touch up Pen for my hilux. The colour match was perfect, my only slight complain is that I feel as the nib on the pen wasn’t as sharp as I would have wanted it to be. Which I think it would have helped when using on scratches.”

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Posted 1 year ago

Hi there, Mr. Frain. It’s fantastic to hear that the colour match was perfect. We understand that you may have concerns with the nib. Please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 to have this sorted out. Additionally, thank you for sharing your thoughts; it’s feedback like this that helps improve products!

Posted 1 year ago

“Does what it says on the tin as the saying goes. Ease of ordering and arrived the following day. Excellent product.”

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Posted 1 year ago

Hello Veronica! It’s great to hear that the ordering process was easy and that it arrived so quickly. Sounds like a fantastic experience all around! Here’s to more hassle-free purchases! 💙

Posted 1 year ago

“Although I have not used the touch up pen yet I thought that i would comment on the excellent website and service provided by Touch Up Paint Factory. The website is full of great information and the service has been first class from start to finish. I have no doubt that the product will be just as good. 5 stars.”

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Posted 1 year ago

What a lovely comment, Kenneth! 💙 It’s wonderful to hear that the website and service from us, have impressed you so much. A well-informed site and first-class service really do set the tone for a great experience. We’re confident you’ll be just as pleased with the touch-up pen when you give it a go. Thanks for sharing your thoughts—⭐⭐⭐⭐⭐

Posted 1 year ago

“Good product easily applied with good results.”

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Posted 1 year ago

That’s wonderful feedback, Neil. Here’s to many more successful applications ahead! 💖

Posted 1 year ago

“Quickest service I have had for a while on an internet purchase.”

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Posted 1 year ago

Hello Anthony! It’s always refreshing to experience such speedy service when shopping online. Here’s hoping for many more swift purchases in the future, and thank you for choosing Touch Up Paint Factory. 💙🤩

Posted 1 year ago

“Excellent colour match”

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Posted 1 year ago

Hi! 🙌 An excellent colour match can truly make all the difference in maintaining that awesome vehicle. It sounds like you're a winner of finding the right paint for you! Here’s to more successful touch-ups ahead! 🚗✨

Posted 1 year ago

“Perfect colour matching quick postage fantastic company”

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Posted 1 year ago

That’s brilliant to hear, Mark! 🌟 Glad that we are hitting all the right colours for your experience. Here’s to keeping your vehicle looking its best! Cheers! 🥂 💙

Posted 1 year ago

“Excellent product and service very good 👍”

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Posted 1 year ago

Hello Brian! 🤩 Thank you for the lovely feedback! It’s fantastic to know that both the product and service met your expectations. Here’s to more excellent experiences ahead! 💙

Posted 1 year ago

“Quick dispatch and easy to deal with from there web site.”

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Posted 1 year ago

That's wonderful feedback! It's always a pleasure when the entire process, from ordering to delivery, goes smoothly. Here’s to more hassle-free experiences in the future, Richard! 🚚 ⚡ 🤩

Posted 1 year ago

“Super résultat. La couleur est la même que l'originale”

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Posted 1 year ago

That’s fantastic to hear, Clément! It’s always a joy when the colour matches perfectly. Here’s to keeping that car looking as good as new! Cheers! 🥂 🚗✨

Posted 1 year ago

“Very good colour match & speedy delivery ' would buy again.”

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Posted 1 year ago

We’re thrilled to hear that your experience has been positive! It’s wonderful to know you’re considering purchasing from us again. If there’s anything specific you’d like to explore or if you have any questions, feel free to reach out. We’re here to help!

Posted 1 year ago

“I received my order earlier than expected.”

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Posted 1 year ago

Wonderful! Glad that you're satisfied with the speedy delivery. 🚚⚡ ⭐⭐⭐⭐⭐

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,407 reviews