Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,046 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and good colour match. However found the application trickier than expected - took some time to get paint through to the nib which was hard so found it difficult to spread the paint - only a small touch up area so not sure how a bigger job would fare.”

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Posted 1 year ago

We're glad to hear your positive experience with the delivery and paint match. If you need any tips, we’re happy to assist! 🎨🚗👍

Posted 1 year ago

“Paint was no use for motorbike exhaust heat shield, bubbled and smoked when used. Have had to replace the replacement part.”

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Posted 1 year ago

Sorry to hear about your experience! Our paint isn’t tested for high-temperature areas like exhaust heat shields, so we wouldn’t recommend it for that use. We completely understand the frustration, though, and appreciate your feedback. If there’s anything else we can assist with, just let us know at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495! 🚗🎨🔥

Posted 1 year ago

“I’ve ordered a couple of times now and different colours and all have been great matches. Fast delivery too.”

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Posted 1 year ago

Thank you for your excellent review, Stuart! We're delighted you had such a wonderful experience and we truly appreciate your kind words. 🚙✨

Posted 1 year ago

“Not quite the right shade, but good job”

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Posted 1 year ago

Hi there, Neil! We appreciate the honest feedback! Glad to hear it’s a good job overall, though we understand how important an exact match is. Please know that TUPF honours our 100% colour match guarantee. So if you need assistance with the paint our team is here ready to help at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. 🎨🚗👍

Posted 1 year ago

“Easy to find a match for my vehicle and the colour was spot on. Fast delivery. Highly recommended”

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Posted 1 year ago

🚚⚡💙 Awesome, David!

Posted 1 year ago

“Paint excellent match for my car. Arrived on time.”

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Posted 1 year ago

Awesome! Thank you so much for your kind words, Michael! 💙

Posted 1 year ago

“Extremely happy with the product and service. Arrive to Australia lightning quick and the colour match and supporting institutions were perfect....this company are pros!! 👍👍👍”

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Posted 1 year ago

Your feedback means the world to us, Andrew! We're absolutely thrilled to hear you had a five-star experience and we truly appreciate your support. It’s customers like you that inspire us to keep doing our best! 🚚⚡💙

Posted 1 year ago

“Product arrived very quickly, good clear instructions for use, good colour match.”

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Posted 1 year ago

Thank you so much for sharing your experience with TUPF with regard to delivery, instructions and the paint itself. 🚗✨

Posted 1 year ago

“Great item easy to use 5 stars 🌟”

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Posted 1 year ago

Wonderful! Thank you so much for the 5-star rating, Philip! 🙌

Posted 1 year ago

“Great colour match and the paint sticks provided enabled me to avoid loading too much paint The all in one paint is truly innovative and avoids the usual overspray with the lacquer Super service that I will certainly recommend”

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Posted 1 year ago

Hello Edmund! Your feedback means the world to us! 🥂 We're so pleased you had a five-star experience and are grateful for your support.🚗✨

Posted 1 year ago

“I bought the little bottle of touch up paint. Ford performance blue for my fiesta st150, the colour match is absolutely spot on perfect, comes with a panel prep wipe and a few small applicators, next I will be buying a couple of spray cans in the same colour to respray my front bumper ans tailgate”

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Posted 1 year ago

Thank you for your fantastic feedback, Tony! We're so happy to hear that the paint matched your car perfectly! It's great that you enjoy the others with the kit. If you need any tips or guidance with your next project, don't hesitate to reach out. We're always here to help! 🤩🚗✨

Posted 1 year ago

“Paint received fast, have not had a chance to use it yet, but instructions are clear and concise”

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Posted 1 year ago

Glad to hear the paint arrived quickly and that the instructions are clear for you, Alastair! Hopefully, when you get the chance to use it, the results are just as good. If you need any tips along the way, we’re always happy to help. Happy painting! 🎨🚗✨

Posted 1 year ago

“Fantastic prices and a quality product that matches the car perfectly”

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Posted 1 year ago

Awesome! Thank you so much for sharing your experience with us Carl! ⭐⭐⭐⭐⭐

Posted 1 year ago

“The colour match is spot on. Easy to use with all the advice on how to apply. will come back for more in the future.”

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Posted 1 year ago

Wonderful! Thank you so much for sharing your experience with us. We look forward to serving you and your car in the future! 🚙✨

Posted 1 year ago

“Unable to comment as I have not used product yet.”

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Posted 1 year ago

We understand but we grealty appreciate the 5-star rating, Neil! When you’re ready to give it a try, feel free to reach out if you need any tips or guidance. We're here to help! 🚗✨

Posted 1 year ago

“The product arrived very quickly and was exactly what I needed. Perfect colour match. So good I ordered one for our other car.”

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Posted 1 year ago

Thank you for trusting Touch Up Paint Factory. Happy touch up painting! 🚗✨

Posted 1 year ago

“Excellent product, arrived within time frame”

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Posted 1 year ago

Thank you so much for sharing your experience with delivery, James! 🚚⚡💙

Posted 1 year ago

“I was a bit sceptical on how good it would be but it's genuinely brilliant. The colour match and consistency of the paint on the pen tip is spot on. Definitely recommend.”

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Posted 1 year ago

Thank you so much for your feedback, Peter! We’re thrilled to hear that the product exceeded your expectations. It’s great to know the colour match and consistency of the paint worked perfectly for you. Your recommendation means a lot to us – thank you again for sharing your experience! 💙

Posted 1 year ago

“Great match of colour, and very fast service”

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Posted 1 year ago

Awesome, John! Thank you so much for giving us a perfect 5-star ⭐⭐⭐⭐⭐ rating!

Posted 1 year ago

“The order that I placed was dealt with expertise which resulted in my order arriving with me, The order was packaged in a manor which meant that my order arrived safely & undamaged. The only negative comment that I would write is that to research the most efficient delivery method which I would say is not Royal Mail as they are not obliged to deliver letters & packages 5 days out off 7 which extends the length of time customers have to wait to receive their touch up paints I would highly recommend The Touch Up Paint Factory .”

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Posted 1 year ago

Hello Nigel! 👋 Thank you for your thoughtful feedback! We really appreciate your kind words about our service. 🤩 We completely understand your concern about the delivery method and agree that a more efficient option would be ideal. We’re always looking for ways to improve, and your input is valuable as we continue to enhance the customer experience. Thank you again for your recommendation! If you ever need anything else, we’re here to help. ✨

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,046 reviews