Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,384 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 10th May 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only had the car two months and local road redressing and people driving too fast cause a chip. Touch paint has done a superb job so highly recommend.”

Helpful Report

Posted 9 months ago

🤩🔥 Awesome, Gareth! We are glad that our product has helped with your troubles. Chips can certainly be a nuisance, but we’re glad we could make things easier for you. If you ever need assistance again, you know exactly where to find us!😉

Posted 8 months ago

“Unfortunately, my own fault really I ordered a touch up paint instead of an aerosol spray paint. I'm stuck with £20 pounds worth of paint which is none returnable. The item was well packaged and arrived in time with the extra cleaning and touch up sticks with it screams quality. Be warned read what you are ordering as the pictures don't define the product.”

Helpful Report

Posted 9 months ago

Hi Andrew, we apologise for any confusion with the ordering process and understand that it led to you in ordering and receiving the wrong item. We appreciate you bringing this to our attention and will certainly pass your feedback to our team to help improve our service. If you need any assistance with a future order or have any other concerns, please don’t hesitate to reach out. We’re here to help! 🚗✨

Posted 8 months ago

“Good colour match every time, have used a few times for different cars.”

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Posted 9 months ago

Awesome! Thank you for your continued trust and support with us at Touch Up Paint Factory. Sending much 💓 from our team to you.🤩

Posted 8 months ago

“Paint was a really good match more than pleased”

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Posted 9 months ago

Glad to hear that we've hit the mark for you and that you are happy with the outcome, Paul! Happy driving! 🚗✨

Posted 8 months ago

“Really pleased with the paint pen, good colour match & delivered within 2 days after ordering.”

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Posted 9 months ago

Hi there, John! Thank you for sharing your experience from the product, the match, and delivery. If you need any more assistance or have further feedback, feel free to reach out. We’re always here to help!💗

Posted 8 months ago

“Entered my registration as requested. Received the touch up paint which is completely the wrong colour. Very disappointed and a waste of money I'm afraid.”

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Posted 9 months ago

Hello Brian, we’re truly sorry to hear your experience. 😔 We understand how frustrating this must be, especially when you’ve followed the steps to locate your paint and get an incorrect match. Please email us at info@touchuppaintfactory.co.uk with your order details and any photos of the issue. We’ll work swiftly to resolve this for you and ensure you receive the correct colour. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Posted 8 months ago

“Have not had a chance to use yet but service was first class even complete with full instructions.So far very impressed. Looking forward to the finished job.”

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Posted 9 months ago

Hello Frank, thank you for the stellar 🌟🌟🌟🌟🌟 review! We’re delighted to hear that you’re impressed with our service. We’re excited for you to get started and see the finished job. If you have any questions or need any assistance along the way, just let us know. We’re here to help!

Posted 8 months ago

“Not the colour of my car. Know where near it Very disappointed”

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Posted 9 months ago

Hello Jim! We’re sorry to hear that the colour match wasn’t as expected. We understand how frustrating this must be. Please know that we stand by our 100% colour match guarantee and are committed to resolving this for you. Could you please contact us at +44 (0) 1295 380 495 or info@touchuppaintfactory.co.uk? We’d like to work with you to find a solution.

Posted 8 months ago

“Just have a time to use, the colour is spot on, and looks great Thank you”

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Posted 9 months ago

Thank you for sharing your experience, Hilda! ⭐

Posted 8 months ago

“It's the best touch up paint I have ever used.”

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Posted 9 months ago

Thank you for your kind words, James. 💙 We’re committed to maintaining the high quality of our products and service and will continue to strive for excellence.

Posted 8 months ago

“Perfect match, great service”

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Posted 9 months ago

Wonderful, Peter! 💙

Posted 8 months ago

“Ive now bought one for both of my cars, my wife's and both of my Father's. Colour match is perfect, actually better than the Porsche OE touch up I bought previously! Really easy to use and dispatched quickly. Happy to recommend”

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Posted 9 months ago

Hi Richard, it's great to hear that after your success, you’ve now bought touch-up paint for both of your cars and your family's vehicles as well! We greatly appreciate your recommendation. If you need any further assistance or have more feedback, just let us know. We’re always here to help! 🤩

Posted 8 months ago

“Delivered quickly and well packaged, good instructions, however it is difficult to use on a vertical panel as opposed to a horizontal panel as the paint doesn't run in to the pen nib via gravity”

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Posted 9 months ago

Hello James, thank you for sharing your experience with us. We understand your frustration and we are sorry if you had issues using the paint. If you have any suggestions or need tips on how to handle this, please let us know. We’re here to help and want to make your experience as smooth as possible. 🚗✨

Posted 8 months ago

“Very good product,colour spot on,did have an issue with the felt tip,but easily remedied by Bob at Touch Up Paints,thanks again”

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Posted 9 months ago

Thank you, Graham, for sharing your Touch Up Paint Factory experience. Thank you for the opportunity to make things right with the initial hiccup. 🤩🤩 Awesome ⭐⭐⭐⭐⭐!

Posted 8 months ago

“The order was shipped and delivered, great service. I have not used the paint as yet.”

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Posted 9 months ago

Hello Mark! We’re glad to hear that your order was shipped and delivered smoothly. We’re confident that you’ll be pleased with the paint once you start using it. If you need any tips or have questions when you’re ready, don’t hesitate to reach out. We’re here to help! 🚗💙

Posted 8 months ago

“Easy to order, arrived on time, perfect match, full marks.... No hesitation in recommending T UP Paint factory. Very happy.”

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Posted 9 months ago

Thank you for the brilliant ⭐⭐⭐⭐⭐ review, Paul! We're glad that we've met your expectations with our service and product. Happy driving! 🚗✨

Posted 8 months ago

“Excellent product easy to use and application is easy,colour matches perfectly, would recommend.”

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Posted 9 months ago

Hi Robert, thank you for sharing your Touch Up Paint Factory experience. Your recommendation means a lot to us! If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We’re here to help! 💙

Posted 8 months ago

“After chipping my brand new Giant Propel race bike I managed to colour match the damage with the paint stick. It looks great and has rectified a really blatant chip on the paint work. Very happy with the product.”

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Posted 9 months ago

Hi Chris, thank you so much for your awesome review! It’s great to know that it’s made such a difference and fixed that noticeable chip. Your satisfaction is our priority, and we’re really pleased to hear you’re happy with the product. 🚗✨

Posted 8 months ago

“Ive not used it on the car just yet but the colour looks to match my car perfectly.”

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Posted 9 months ago

Hi Neville, we’re glad to hear that the colour is a perfect match for your car. We’re confident that you’ll be pleased with the results once you start using it. If you need any tips or have any questions when you’re ready to apply, feel free to reach out. We’re here to help! 🌈🚗

Posted 8 months ago

“Wanted some touch up paint for my car wheels looked on line and saw this company put my colour code in and got a match, ordered it and it came within a few days, did my wheels and it looks like new perfect match well pleased big bottle will buy again in future when I need more. I would definitely recommend this company.”

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Posted 9 months ago

Hi Peter, thank you for sharing your experience with us! 🌟 We’re thrilled to hear that everything from ordering and delivery to the application results went smoothly. Your recommendation means a lot to us, and we’re looking forward to serving you again in the future. 🎨🚗✨

Posted 8 months ago

Touch Up Paint Factory is rated 4.6 based on 4,384 reviews