Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,326 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 15th January 2026

149

Anonymous

Anonymous // 01/01/2019

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“Delivered on time”

Helpful Report

Posted 10 months ago

Awesome! We appreciate you sharing your experience with delivery. If there is anything that we can do to improve your 3-star experience. Do let us know - we're always here to help!

Posted 10 months ago

“Good colour match, easy to use and I will purchase more for my other vehicles.”

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Posted 10 months ago

Thank you for your positive feedback, Martin! We're thrilled to hear that the colour match was spot on and that you found the product easy to use. It's fantastic to know you'll be purchasing for your other vehicles as well! If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Posted 10 months ago

“Nothing to complain about. I ordered it, it arrived. Alll good.”

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Posted 10 months ago

Wonderful! Thank you so much for your ⭐⭐⭐⭐⭐ rating!

Posted 10 months ago

“Excellent product, great price and fast delivery. Highly recommended.”

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Posted 10 months ago

Thank you for the amazing review! We're so happy to know you had a fantastic experience with us, and we truly appreciate your kind words.

Posted 10 months ago

“Perfect colour match, easy to use colour pen. Good price”

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Posted 10 months ago

Appreciate you sharing your 5-star experience with us, David! 🤩

Posted 10 months ago

“Great website easy to use and quick delivery good product at good prices and it's done the job.”

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Posted 10 months ago

Wonderful! Thank you so much for sharing your experience with us Lynne!

Posted 10 months ago

“First time user of this touch up and I have achieved great results. Just followed the instructions and finished with a fine cut paint polish”

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Posted 10 months ago

Hi John! Thank you for sharing your experience with us! We're so glad to hear that you had great results on your first use. If you ever need any further tips or assistance, don't hesitate to reach out. We’re here to help!💖

Posted 10 months ago

“Good very good match”

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Posted 10 months ago

Awesome, Mike! 🤩

Posted 10 months ago

“Hi went to Yamaha dealership for code dark blue cocktail DBC2. Your sent me some thing else. Waste of£24. Went to Halfords got a good match. I am sure you done your best”

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Posted 10 months ago

“All in one was a great colour match. Fast delivery as well. Those touch sticks do work but can be found cheaper if more were needed. Reasonable paint prices though. I ordered wrong product but a quick email and sorted fast. Would certainly use again.”

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Posted 10 months ago

Thank you so much for your thoughtful feedback, Steve! It’s great to know that our customer service team was able to resolve the issue swiftly for you as well! We truly appreciate your support, and we’re always here to help if you need anything in the future. Don’t hesitate to reach out – we look forward to serving you and your car again! 🚙✨

Posted 10 months ago

“Great product which matched the colour of my vehicle perfectly. You really can't see the touch up I have done”

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Posted 10 months ago

Awesome! Glad to hear your positive experience with the paint, Gary! If there's anything that we can do to improve your experience do let us know - we're all ears! 🚗✨

Posted 9 months ago

“Perfect color match and paint consistency quality. Posted quickly and received in good time.”

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Posted 10 months ago

Hello Jason! We are so grateful for your feedback! Thanks for taking the time to leave us such a lovely review – we’re so pleased you had a great overall experience. 🚗✨

Posted 10 months ago

“Great match up to my car colour, and good tunr around and delivery.”

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Posted 10 months ago

Thank you for leaving such a wonderful review, Martin!💖

Posted 10 months ago

“Excellent paint match, quick delivery.”

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Posted 10 months ago

Awesome! 🚚⚡💙 glad to hear that you are satisfied with the math and delivery! 💯

Posted 10 months ago

“Excellent colour match and rapid service would recommend”

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Posted 10 months ago

Thank you so much for the glowing review! We truly appreciate your support and are thrilled to know you had such a great experience.

Posted 10 months ago

“I painted my car and looked very good”

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Posted 10 months ago

We’re so grateful for your fantastic review! Thank you for taking the time to share your experience with us.

Posted 10 months ago

“A very quick response, great service and product”

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Posted 10 months ago

Awesome! Thank you so much for your kind words, E J! 🤩

Posted 10 months ago

“the paint was put on my car but it turned gray and i had to rub it off which took over 3 hours dont know what happened but i cant use the paint”

Helpful Report

Posted 10 months ago

We are sorry to hear the issue experienced, John! Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can check on this for you.

Posted 9 months ago

“Excellent item, perfect colour match very quickly delivered. I was sceptical whether it would hide the mark left by a bike rack on the hatch of my car by it's previous owner, but it has! Very pleased.”

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Posted 10 months ago

Helo Stewart! Thank you so much for your wonderful feedback. It’s always great when things turn out better than expected! 🤩

Posted 10 months ago

“Nib on the pen is too thick which creates a thicker line than the scratch, its also hard to remove the excess so found it disapointing”

Helpful Report

Posted 10 months ago

Thank you for sharing your feedback with us, Andrew. We’re sorry to hear that the nib on the pen didn’t work as expected, and we completely understand your frustration. We’d love to assist further — if you haven’t already, please reach out to us at info@touchuppaintfactory.co.uk or give us a call at +44 (0) 1295 380 495, and we’ll look into possible solutions for you. We appreciate your feedback and are here to help!

Posted 9 months ago

Touch Up Paint Factory is rated 4.6 based on 5,326 reviews