Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,384 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 10th May 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great match brilliant”

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Posted 9 months ago

Glad to hear that you are satisfied with the paint match, Roy! 💙🎨

Posted 8 months ago

“Excellent service, thanks”

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Posted 9 months ago

Glad that we have met your expectations with the service, Darren. Your feedback is greatly appreciated. 🚗💙

Posted 8 months ago

“Haven't got to use it yet, but have had paint from this company before without any problems and feel sure we will be just as pleased, very fast delivery too.”

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Posted 9 months ago

Thank you for your positive feedback, Phil! We’re glad to hear you’ve had a good experience with our paint before and appreciate your confidence in us. If you have any questions or need assistance, feel free to reach out.

Posted 8 months ago

“excellent product,does the job really well,prompt delivery,sensibly priced”

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Posted 9 months ago

Thank you for the fantastic review, Alec! 🌟 We’re delighted you’re pleased with the paint, our speedy delivery, and our pricing. If we could, we’d definitely send you a virtual high-five! 👋🙌

Posted 8 months ago

“Good quality paint and colour matched well.Excellent fine mist spray nozzle.”

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Posted 9 months ago

Hi there! We are glad that you are satisfied with the aerosol spray, and is satisfied with the paint and match. If you need anything else, just let us know! Happy touch-up painting! 🚗✨

Posted 8 months ago

“Unfortunately the first pot that arrived was in the wrong colour, it was a yellow instead of the Nautilus Blue I needed But that was no problem, a quick email to your customer service department and the correct colour arrived in 2 days. Very good service.”

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Posted 9 months ago

We’re sorry to hear about the mix-up with the colour, but we’re glad to know our team quickly resolved the issue and got you the correct paint. Thank you for your understanding and for sharing your positive experience with us! If you need any further assistance, don’t hesitate to reach out. We’re here to help! 💖

Posted 8 months ago

“Ordered the pen which came really quickly. Have used and this paint is amazing colour matches exactly and covers most small stone chips easily”

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Posted 9 months ago

Excellent! Thank you for sharing your experience with us, Louise! 💖

Posted 8 months ago

“A perfect colour match.”

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Posted 9 months ago

Great! 🎨🔥🤩

Posted 8 months ago

“Very good colour match and easy to apply with little dibber sticks supplied...”

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Posted 9 months ago

Wonderful, Keith! Glad that the experience is such a breeze for you, and thank you for sharing it to all of us. If you need anything else or have more feedback to share, just let us know. We’re here to help! 🌈💓

Posted 8 months ago

“needed a good touch up paint for my new vw car. Have used this company before. excellent service and also very good product at a good price.”

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Posted 9 months ago

Hi there, Charles! Thank you for rating us a glowing 🌟🌟🌟🌟🌟 review! 💓

Posted 8 months ago

“Brilliant colour match. Good price and speedy delivery”

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Posted 9 months ago

Awesome, Andy! Thank you for sharing your thoughts with delivery, pricing and your experience with the paint matching. If you need anything else or have more feedback to share, just let us know. We’re here to help! 💓

Posted 8 months ago

“After looking for a paint match for my mk 4 vw golf Not wanting to go to the dealership I saw touch up Paint I thought I would try best paint I have ever used the company the products all first class would recommend them to anyone who wants quality paint and I first class service this is my own opinion Clive”

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Posted 9 months ago

Hello Clive! Thank you for your outstanding feedback and for giving us a try. We are glad that we have made a great experience for you. Looking forward to serving you again. 🚗✨

Posted 8 months ago

“Spot on spot”

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Posted 9 months ago

Hi there, Mark! Thank you for sharing your TUPF experience! 🌈💓

Posted 8 months ago

“When I gave the pen a shake for 5 minutes as per instruction and pressed the felt nib down no paint appeared sent an email mail to them and have not yet responded”

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Posted 9 months ago

Hi Dennis, we’re really sorry to hear about the issue with the pen and the delay in our response. 😔 We understand that it’s frustrating when things don’t go as expected. Please accept our apologies for the inconvenience. We’ll make this right for you. We will send you a private message asking for details and you may respond to us so we can chase this for you. Thank you for your patience, and we look forward to resolving this for you. 💙

Posted 8 months ago

“Purchased a touch up pencil for my VW T Roc, what a great product, highly recommended.”

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Posted 9 months ago

Thank you for leaving us your stellar 5-⭐⭐⭐⭐⭐ rating, Philip! 💖

Posted 8 months ago

“Very fast delivery. Colour perfectly much the colour on the car. Easy to use.”

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Posted 9 months ago

Hello there, Daniela! ✨ Thank you for giving us a dazzling review! ⭐⭐⭐⭐⭐

Posted 8 months ago

“Excellent Matte Paint. Notoriously hard to match , but this was a perfect match”

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Posted 9 months ago

Thank you for the fantastic 5-star review, Neelesh! 🌟 We're glad that we're able to provide you the match for your tricky paint. Happy driving! 🌈🚗✨

Posted 8 months ago

“Excellent service and a decent match for my Giant bike. Will definitely use again if required.”

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Posted 9 months ago

Thank you sharing your TUPF experience, Brendan! If you ever need assistance again, you know exactly where to find us! 🔥✨

Posted 8 months ago

“Easy web site, quick delivery, good product.”

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Posted 9 months ago

Wonderful! Thank you for sharing your TUPF experience, Robert! 💖🌈

Posted 8 months ago

“How many times do I need to tell you? I did not buy any Audi A7 Citrus yellow! Do you not have contact with your info page? I have sent two emails praising your paint, service etc. which have obviously been ignored and today get two more! So please listen. I have not purchased Audi A7 citrus yellow. Should I get anymore emails asking me to review it, I will block you. Steve”

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Posted 9 months ago

Hi Steve, we’re sorry for any inconvenience or confusion you’ve experienced. We understand how frustrating this situation must be. Rest assured, we’ll report this to our team to prevent similar issues in the future. We appreciate your continued support and hope to have the opportunity to serve you better next time. If you need any further assistance or have more feedback, please don’t hesitate to reach out. 💖

Posted 8 months ago

Touch Up Paint Factory is rated 4.6 based on 4,384 reviews