Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,743 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

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“Comprehensive instructions included Cleaning wipes included Easy to apply Prefect match to the original colour Should have bought it years ago the chips are invisible”

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Posted 1 year ago

Thank you so much for your kind words, Nicholas! 💙

Posted 11 months ago

“Easy to apply. Great match.”

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Posted 1 year ago

Wondeful, Malcolm! Thank you so much for taking the time to share your experience with us.

Posted 11 months ago

“Did one coat and it’s working well. Will need another touch up, but looks great so far. Will need to wet sand this down due to the amount of stone chips. Overall I’m satisfied with the process.”

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Posted 1 year ago

Hello Gary! Thank you so much for taking the time to share your experience with Touch Up Paint Factory. Glad that you are satisfied with the results.

Posted 1 year ago

“Arrived on time and colour matched perfectly”

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Posted 1 year ago

Awesome, John! Appreciate your feedback!

Posted 11 months ago

“It was really convenient and rapid response from the company to send me the right item. I was very pleased with quick delivery to the EU country, e.g. outside UK. This pencil is just what was needed to repair minor scratches, instead of paying huge amount to repaint of the car body. Truly good quality of the delivery, thank you.”

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Posted 1 year ago

Thank you for your wonderful feedback! We're so pleased to hear that the delivery to your location was quick and that the touch-up pen worked perfectly for your repairs. We truly appreciate your kind words and thank you for choosing Touch Up Paint Factory! 🚚⚡💙

Posted 11 months ago

“Outstanding colour match for my Land Rover Discovery Sport Dynamic in Blue. Although due to this particular colour unaware a lacquer was needed, however Touch up paint Factory kindly sent one out. Can’t fault their service & customer care.”

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Posted 1 year ago

Thank you for your kind words, Leon! We are glad that we have met your expectations with the paint match and delivery. We truly appreciate your support and thank you for trusting Touch Up Paint Factory! 🚙✨

Posted 11 months ago

“Great product excellent colour match easy to use.”

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Posted 1 year ago

Hello Mr. Crick, we appreciate you taking the time to share your experience using Touch Up Paint Factory. 💙

Posted 11 months ago

“I managed to scratch my Transit based motorhome, I reached out to the Touch Up Paint Factory and 2 days later you could see there had ever been and damage. The package contained all the paint cleaner and instructions required to complete the repair. Thanks for a GREAT product.”

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Posted 1 year ago

Appreciate your feedback with the kit, John! Thank you so much for taking the time to share your experience. 🚙✨

Posted 11 months ago

“Fast delivery and the pen was easy to use. My wife couldn't see where I touched up the scratch!”

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Posted 1 year ago

Wonderful, Sean! We're glad to hear the pen was easy to use, and the results you shared is what we love to hear. 🚙✨

Posted 11 months ago

“A good product and very fast delivery and good all round communication mm”

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Posted 1 year ago

Thank you so much for taking the time to share your experience, Sandra! Happy driving! 🚙✨

Posted 11 months ago

“Good honest service - live chat understood my issue”

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Posted 1 year ago

Hello David! Thank you so much for your review! We are glad that we were able to assist you with your concern. If there's anything that we can do to help improve your experience, do let us know. 💙

Posted 1 year ago

“Excellent product, perfect colour match and really easy to use.”

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Posted 1 year ago

We appreciate the glowing review! Thanks for trusting Touch Up Paint Factory.🤩🤩

Posted 11 months ago

“Very good service, once ordered the paint was delivered very quickly and the paint machine was perfect”

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Posted 1 year ago

Hello Dave! Thank you for your great feedback! We're happy to hear the paint was delivered quickly and that the application went perfectly. We really appreciate your support! Thanks for choosing Touch Up Paint Factory!💙

Posted 11 months ago

“Very helpful fast and a very good match pleased with the result”

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Posted 1 year ago

Thank you so much for the 5-star review, Clive! ⭐⭐⭐⭐⭐

Posted 11 months ago

“Absolutely spot on colour match”

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Posted 1 year ago

Awesome, Jim! Appreciate you taking the time to share your paint match experience. 🎨

Posted 11 months ago

“Extremely pleased with the touch up pen and the service I was given even though my car is a classic rover would recommend”

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Posted 1 year ago

Hello Peter! Thank you for your wonderful feedback! We’re thrilled to hear you’re extremely pleased with the pen and we greatly appreciate your recommendation! 💙

Posted 11 months ago

“Unfortunately I received primer and not lacquer. Mistakes happen. Hopefully I’ll hear from you soon and get the right product sent to me.”

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Posted 1 year ago

Apologies on this issue, Andy. Can you please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can work with a resolution and provide you the correct product?

Posted 1 year ago

“The service was excellent, but I am not a fan of the paint pen. For me the nib is far too big to be used on small chips.”

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Posted 1 year ago

Appreciate your feedback, Julian! If there's anything that we can do to help improve your experience, do let us know.

Posted 1 year ago

“Great service and communications ref my order paint was a perfect match really impressed with the purchase”

Touch Up Paint Factory 5 star review on 6th May 2025

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Posted 1 year ago

Thank you for your kind words, Guy! We're glad to hear you were impressed with the service, communication, and the perfect paint match. We appreciate your support! 🚗✨

Posted 11 months ago

“Perfect colour match”

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Posted 1 year ago

💯% colour match guarantee, Evans and we appreciate you sharing your paint match experience. 🤩

Posted 11 months ago

Touch Up Paint Factory is rated 4.5 based on 5,743 reviews