Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,248 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 28th December 2025

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality aerosol and paint, match is perfect. Delivery and communication excellent. Customer service second to none. Thank you (Bob)”

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Posted 10 months ago

“Superb product 100% colour match the pen is very easy to use I highly recommend”

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Posted 10 months ago

“That's such a brilliant paint the color is perfect.”

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Posted 10 months ago

Thank you so much for your kind words, Pinky! We're thrilled to hear your repair was a success, and that the paint match worked out perfectly. If you need anything else, don’t hesitate to reach out!

Posted 10 months ago

“Great colour match for my Thundernight BMW and easy to apply.”

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Posted 10 months ago

“Note the colour match was perfect but the actual pen when pushed down the paint did take time to come down and it was not easy to use on the car either. Received update from the team very nice thanks appreciate the new paint tub and tools which will be perfect 👌 👍”

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Posted 10 months ago

Thank you for your honest feedback A Sangha, and we’re really sorry to hear that you had difficulty with the pen. We're glad the colour match was perfect, but we understand that the paint application took time and wasn’t as easy as expected. Thanks for giving it a try, and our team has sent you a message to provide further assistance. Do let us know if you need one.

Posted 10 months ago

“Perfect colour match, good quality spray nozzle and arrived on time. Recommended”

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Posted 10 months ago

“Paint ordering easy. Good colour match.”

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Posted 10 months ago

Awesome, Mario! Thank you for rating your experience from ordering to the paint match. ⭐⭐⭐⭐⭐

Posted 10 months ago

“Delivery is exactly as described, I like the extra information and test card that is included. Great product.”

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Posted 10 months ago

Thank you for your lovely review, Heather! 🚗✨

Posted 10 months ago

“Fast delivery, paint close as you can get brilliant”

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Posted 10 months ago

A huge thank you for the glowing review, Mark! It’s wonderful to hear you had such a positive experience with delivery and paint match.🚗✨

Posted 10 months ago

“Prompt service and have now used the touch up paint the match is perfect for chips on the door of my Mazda”

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Posted 10 months ago

“Excellent service and great quality stone chip covered brilliantly Thanks MR Rumsby”

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Posted 10 months ago

Cheers for the fantastic feedback, Mr. Rumsby! 🥂

Posted 10 months ago

“Prompt service and a great product, application was easy with good coverage.”

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Posted 10 months ago

What a lovely way to start our day—thank you for the fantastic review, Pam!

Posted 10 months ago

“Great paint thanks”

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Posted 10 months ago

⭐⭐⭐⭐⭐

Posted 10 months ago

“Surprised what a good finish I got with this kit , paint is very good quality and with a clear coat you really wouldn’t know it’s not original !”

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Posted 10 months ago

Hello Andrew! Thank you so much for sharing your experience with us. ⭐⭐⭐⭐⭐

Posted 10 months ago

“Brilliant service Thank you.”

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Posted 10 months ago

Hi there, Oliver! Thank you so much for sharing your experience with us.

Posted 10 months ago

“Pack contained everything that I needed to do touch up on car. Worked very well.”

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Posted 10 months ago

Thank you for the wonderful review, Selwyn! We’re so pleased you had such a great experience. Looking forward to your next repair project!

Posted 10 months ago

“Good advert. Product did not match”

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Posted 10 months ago

Thanks for your feedback! We're sorry to hear that the product didn’t match your expectations. We always aim for the best, so if you'd like, we can help resolve the issue or provide assistance. Just contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495.

Posted 10 months ago

“Fast service would recommend”

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Posted 10 months ago

Thank you so much for your perfect 5-star rating, Peter! ⭐⭐⭐⭐⭐

Posted 10 months ago

“Perfect match for a difficult colour aaaaaaaaaaa+++++++++++++”

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Posted 10 months ago

🔥🔥🔥 Thank you so much for your fiery and starry review, Anthony! 💙

Posted 10 months ago

“3rd time now for aerosols & spot on as usual. Many thanks folks.”

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Posted 10 months ago

Many thanks, Chris, for your continued trust and support of Touch Up Paint Factory. We truly appreciate your loyalty!

Posted 10 months ago

Touch Up Paint Factory is rated 4.6 based on 5,248 reviews