Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,421 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 5th March 2026

Stephen W

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product highly recommended”

Helpful Report

Posted 1 year ago

Your support means everything—thank you, Ian!

Posted 1 year ago

“Would definitely buy again”

Helpful Report

Posted 1 year ago

Glad to hear that you're loving the paint and considering of buying again. We look forward to assisting you in the future! 💙

Posted 1 year ago

“Thank you I did not order the paint for a second time but a free order is always welcome.ordered once delivered twice thank you again”

Helpful Report

Posted 1 year ago

Your kind review is deeply appreciated—thank you, Philip!

Posted 1 year ago

“Excellent service paint is a perfect match”

Helpful Report

Posted 1 year ago

Thank you for trusting us with your needs, Robin!

Posted 1 year ago

“The paint was a prefect match and delivery was as promised , would recommend to anyone .”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience with us!

Posted 1 year ago

“Got my order wrong , messaged them no reply”

Helpful Report

Posted 1 year ago

We are sorry if you have not received any response, Jonathan. We have sent an email requesting additional information to help us investigate and resolve this for you. Please rest assured that at Touch Up Paint Factory, we stand by our 100% colour match guarantee and are committed to making things right. Alternatively, you can contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. Thank you for your patience, and we look forward to sorting this out!

Posted 1 year ago

“After noticing a rather nasty scratch on my car. My OCD kicked in and I had to find a way to fix this without going through trouble of a professional detailer. A quick google search and check of real customer reviews. I placed my order colour matched using my vehicle registration. Simple as and delighted with my purchase. The weathers been poor so yet to complete the repair but confident following the simple instructions provided in my package to prepare the panel needing repair”

Helpful Report

Posted 1 year ago

It’s understandable that a nasty scratch would spark your inner perfectionist—nothing like a bit of OCD to motivate a DIY fix! It’s great to hear that you found the colour matching process so straightforward using your vehicle registration. Best of luck with the repair, and here’s to a scratch-free future! If you have any questions along the way, we’re here to help, Mark! 🤩

Posted 1 year ago

“Ordered a paint touch up pack for my Peugeot was a little worried the colour wouldn’t be exact but how wrong was I the colour arrived and it is the exact match. The kit is easy to use but I didn’t realise I might need the sand paper part of the kit too to rub it down a little after. I have some scratch remover paste of my own so on the next dry day I have I will try that see how it works. Overall good product fast delivery fit through my letterbox as I wasn’t home when it arrived 10/10 will defo use this company again and recommend to my friends and family.”

Helpful Report

Posted 1 year ago

Hello Jeanette! It’s fantastic to hear that the paint touch-up pack was an exact match for your car. There’s nothing quite like the relief of finding a product that delivers as promised.hank you for your kind words and for spreading the word; recommendations from satisfied customers are truly the best compliment. Here’s to more smooth repairs ahead! 🌟

Posted 1 year ago

“Delivered on time, comprehensive product, spot on colour. Nice finish.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic feedback, R L! 🚗✨

Posted 1 year ago

“great item , well packaged and good step by step instructions . been too wet to use but sure it will do the job fine .”

Helpful Report

Posted 1 year ago

We appreciate your kind words more than you know, Paul! Thank you for sharing your TUPF experience.

Posted 1 year ago

“Good product works well”

Helpful Report

Posted 1 year ago

Awesome! Thank you for rating us a perfect ⭐⭐⭐⭐⭐, Iain.

Posted 1 year ago

“Bought the little pot of combined paint and laquer together, bit sceptical at 1st, until I actually used it to fill lots & lots of chip. OMG it's spot on for colour, then sanded it down with 2000grit then G3 mop & polish to give a perfect very glossy finish.”

Helpful Report

Posted 1 year ago

Your positive review truly warms our hearts, Gary. We look forward to assisting you again in the future!

Posted 1 year ago

“Excellent product delivered on time”

Helpful Report

Posted 1 year ago

🚚⚡💙 Thank you for sharing your experience, Thomas!

Posted 1 year ago

“Easy to order on web site, quick delivery and good matching paint.”

Helpful Report

Posted 1 year ago

Your positive feedback is invaluable—thank you for sharing it with us, Thomas!

Posted 1 year ago

“Great match of colour from my registration number. Easy to use allowing a build up protection covered by lacquer.”

Helpful Report

Posted 1 year ago

We are grateful for your thoughtful words, Andrew! 🔥

Posted 1 year ago

“Paint delivered promptly, good match, instructions easy to follow. I would recommend The Touch Up Paint Factory!”

Helpful Report

Posted 1 year ago

Your support means the world to us—thank you, David! 💖

Posted 1 year ago

“hi colour match was perfect and very easy to use have told my son about you so expect an order”

Helpful Report

Posted 1 year ago

We’re so pleased you had a great experience—thank you, Andrew!

Posted 1 year ago

“Unfortunately, it didn’t work out for me. The match was well off.”

Helpful Report

Posted 1 year ago

Hi there, David! We’re sorry to hear that the colour match didn’t meet your expectations. That’s certainly not what we aim for at Touch Up Paint Factory. If you could share a bit more about your experience, we’d love to help make it right. Please reach out to us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495. Your satisfaction is our priority, and we appreciate the opportunity to resolve this for you. Looking forward to hearing from you!

Posted 1 year ago

“Very prompt service. Touch up pen is very easy to use with an excellent colour match.”

Helpful Report

Posted 1 year ago

Your kind words are greatly appreciated, Neil! 💯

Posted 1 year ago

“Very good service, very close colour match. Pretty easy and clean application with touch up pen. Good for small chips and scratches.”

Helpful Report

Posted 1 year ago

We’re thrilled to hear your feedback—thank you, Brian!

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,421 reviews