Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,035 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Done the job great colour match”

Helpful Report

Posted 8 months ago

Thanks for your 5 star review, Robert! We're so pleased you were happy with Touch Up Paint Factory!

Posted 8 months ago

“Easy to order the correct colour for your car, and quick delivery too”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic feedback, Tom! We’re glad you found the ordering process straightforward and that your delivery was prompt.

Posted 8 months ago

“Excellent service and a perfect paint match.”

Helpful Report

Posted 8 months ago

Thank you for your great review, Jeffrey! We're delighted to hear you received excellent service and that the paint was a perfect match.

Posted 8 months ago

“Great service. Very professional.”

Helpful Report

Posted 8 months ago

Thank you for your feedback, Peter! We're so glad you loved the produce and experience with Touch Up Paint Factory

Posted 8 months ago

“Touch up paint worked really well”

Helpful Report

Posted 8 months ago

Thank you for your 5 star review, Matty! We are delighted to hear that the paint worked very well for you.

Posted 8 months ago

“Second time that I have used the Paint Factory. Perfect match both times.”

Helpful Report

Posted 8 months ago

Thank you for the 5 star review, Robert! We’re pleased to hear that the paint colour matched perfectly and thank you for your continued custom.

Posted 8 months ago

“Very happy with the Paint Pen I purchased from The Touch Up Paint Factory. Fast service. Order arrived within a week from the UK to my door in Australia.”

Helpful Report

Posted 8 months ago

Thank you for your 5 star review, Sue! We're delighted to hear that your order arrived quickly all the way to Australia and that you’re happy with your Paint Pen.

Posted 8 months ago

“Considering the paint on the car is 40 years old the touch up paint is a great match”

Helpful Report

Posted 8 months ago

Thank you for your lovely review, Steve! We're really pleased to hear that the paint was such a good match.

Posted 8 months ago

“Easy to order. Prompt delivery”

Helpful Report

Posted 8 months ago

Thank you for your 5 star review, Ray! We are glad you found ordering process easy and that your delivery arrived promptly.

Posted 8 months ago

“Couldn’t believe the colour match Amazing Real quality spray as well”

Helpful Report

Posted 8 months ago

Thank you for your great feedback, David! We are delighted to hear the colour match was spot on as well as quality of the spray.

Posted 8 months ago

“I would like to thank the people at the Touch up paint factory for there service, when my order turned up at my door the parcel had been damaged in the post and the most important part of my order was missing that being the paint, after sending a email to the company I received a reply saying they would send another paint touch up out to me ASAP and I have now received this and I am very grateful, I think there are companies out there that would have said that it's not there problem but not the Touch up factory so again thsnkyou very much for your fast and understanding service.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind review, John! We're really pleased to hear that our team was able to resolve the issue quickly and that your replacement arrived safely.

Posted 8 months ago

“very easy to coose correct colour, put my reg into the website, it automatically picked the correct colour. even showed my VIN. The paint arrived couple days after order. perfect colour match as stated on website. Would recommend this company”

Helpful Report

Posted 8 months ago

Thank you for your lovely review, Paul! We’re happy to hear that our registration lookup made it easy to find the right colour and that the paint arrived quickly with a perfect match. We really appreciate your recommendation!

Posted 8 months ago

“Paint a perfect match,and quickly dispatched”

Helpful Report

Posted 8 months ago

Thank you for your great feedback! We’re delighted to hear you were happy with the quick dispatch, and perfect colour match.

Posted 8 months ago

“Very good paint matches well”

Helpful Report

Posted 8 months ago

Thank you for your feedback, Michael! We’re glad to hear that the paint matched well and met your expectations.

Posted 8 months ago

“Great match”

Helpful Report

Posted 8 months ago

Thank you for your 5 star review! We’re delighted to hear the colour was a great match.

Posted 8 months ago

“Great product exactly as described pleased that it also comes with spare nib and cleaning clothes as well as clear instructions thanks”

Helpful Report

Posted 8 months ago

Thank you for your lovely feedback Mark! We are delighted to hear that you are pleased with the product and found the spare nib, cleaning cloths and instructions useful.

Posted 8 months ago

“Easy to order all in one paint pen and prompt delivery.”

Helpful Report

Posted 8 months ago

Thank you for your great feedback, Howard!. We’re glad you found the ordering process straightforward and that your delivery was prompt.

Posted 8 months ago

“Product arrived within the allotted time frame. Well packaged- no damage.”

Helpful Report

Posted 8 months ago

Thank you for the 5 star review, Michael! We're so pleased to hear you were happy with quick delivery and packaging.

Posted 8 months ago

“This product from this company is far superior compared to others. The paint itself colour matched perfectly, I have a pale blue pearlized Citroen and the match is 100% comparable. Had a problem with blending in initially but a quick email and almost immediately we were given advice of how to solve the problem which it did. I have just bought the touch up pen to keep in the car. Excellent product excellent after sales:”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic review, Barbara! We’re thrilled to hear the colour match for your Citroën was perfect and that our team could help you quickly resolve the blending issue. We really appreciate your kind words and continued trust in our products.

Posted 8 months ago

“Paint pen was a perfect match for my VW Polo. Speedy delivery as well.”

Helpful Report

Posted 8 months ago

Thank you for your lovely review, Richard! We’re delighted to hear you were happy with the fast delivery, and perfect colour match for your VW Polo.

Posted 8 months ago

Touch Up Paint Factory is rated 4.5 based on 6,035 reviews