Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,035 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good colour match, spray cans have a nice fan, easy to use. Really impressed. Thanks.”

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Posted 9 months ago

Thank you for your excellent feedback Paul. We're so happy you put your trust in Touch Up Paint Factory

Posted 9 months ago

“Quick delivery, well packaged. Easy to use and does not make a blob! Nice to re-apply the 2nd coat. Better applicator than other makes.”

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Posted 9 months ago

Thank you for your 5 star review and detailed feedback, Paul. Thank you for your trust in Touch Up Paint Factory!

Posted 9 months ago

“Delivered promptly & well packed, all I need now is time & weather to try it out! Thanks Barry”

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Posted 9 months ago

Thanks for your review Barry! We're hoping for some sunshine too!

Posted 9 months ago

“Excellent service, prompt delivery.”

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Posted 9 months ago

Thank you for your 5 star review and lovely feedback Robert!

Posted 9 months ago

“Great service, easy to find the right product on their website. Would buy and use again.”

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Posted 9 months ago

Thank you for your great review and trust in Touch Up Paint Factory, David!

Posted 9 months ago

“Ordered and delivered quickly. Perfect match for 3 year old car. Came with full instructions and tiny delicate touch up tools.”

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Posted 9 months ago

Thank you for the 5 star review Ron! We're delighted Chipex was the perfect match!

Posted 9 months ago

“Have not used yet, but looks good quality. Instructions are very detailed and helpful.”

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Posted 9 months ago

Thanks for your review Ken and for choosing Touch Up Paint Factory! We hope you love using the product when you can

Posted 9 months ago

“Great match, great product”

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Posted 9 months ago

Thanks for your reviews Andy!

Posted 9 months ago

“The colour I choose was exactly the same as on my car you can’t even see where i done the touch up.”

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Posted 9 months ago

Thanks so much for your perfect review Ian! It's great to hear the touch up was brilliant. Thank you for choosing Touch Up Paint Factory

Posted 9 months ago

“Colour match excellent the delivery was prompt. Just need a delivery update so you know when the product is being delivered.”

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Posted 9 months ago

Hi Lee, thanks so much for your feedback and review. I am sorry you didn't receive an order delivery update. I will let our IT team know to look into it. Please reach out to us on 01295 258308 or email info@touchuppaintfactory.co.uk if you need anything at all.

Posted 9 months ago

“Difficult if you don't have the pain code”

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Posted 9 months ago

Hi Alan, thanks so much for your review and feedback. You can order using just your registration to make ordering simpler. Please get in touch on 01295 258308 or email us at info@touchuppaintfactory.co.uk if you have any issues in future.

Posted 9 months ago

“Fast delivery and perfect colour match.”

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Posted 9 months ago

Hi there, thanks very much for the 5 star rating. We're so happy you are delighted with our product and delivery!

Posted 9 months ago

“Perfect match and easy to do”

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Posted 9 months ago

Hi Keiran, thank you for your kind words and for your perfect 5-star rating. We are glad to have met your expectations about the product and application. ⭐️⭐️⭐️⭐️⭐️

Posted 9 months ago

“I'm sorry to say that the paint you sent to me didn't seem to be the same colour of my car. I need a EDD0 for a 2015 smart for four.”

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Posted 9 months ago

I am so sorry you are having issues with the paint colour. I have emailed you from info@touchuppaintfactory.co.uk to ask for a few more details so that we can help further.

Posted 9 months ago

“Paint arrived quickly, but wrong colour. No responce to my email on replacement of the right colour?”

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Posted 9 months ago

Hi There, we are so sorry you have been sent the wrong colour. I am sorry you haven't received a reply to your email. Please do call us on 01295 258308 or email again at info@touchuppaintfactory.co.uk as we would really like to put this right for you.

Posted 9 months ago

“Hello received the product service was excellent and they are really product very good and easy to apply recommend the company thanks to all concerned yours Robert”

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Posted 9 months ago

Thank you for your excellent review Robert. We are so glad you were delighted with our product and service.

Posted 9 months ago

“Quick service and quality product at a reasonable price. Comes with helpful instructions. Colour match is perfect and half the price of another company's product.”

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Posted 9 months ago

“I have been supplied perfect matches from this company but on my last purchase the colour did not match the label printed on the bottle I received an immediate response and advised a replacement would be dispatched as soon as production mixed a new batch A perfect response from a company that usually delivers perfect colour matches”

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Posted 9 months ago

Hi Les, thank you for your very kind words and for your perfect 5-star rating. We are happy to have resolved the paint match and met your expectations about the product and service, despite the initial issue. We very much appreciate your continued custom.

Posted 9 months ago

“Good service. Quick delivery of items. We're very helpfull.. Wocld use them again.. Touch up paint factory does what says on the tin..”

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Posted 9 months ago

Hi there, David! Thank you for your kind words and for your perfect 5-star rating. We are glad to have met your expectations about the product and service. ⭐️⭐️⭐️⭐️⭐️ Cheers!

Posted 9 months ago

“Customer service is first rate.”

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Posted 9 months ago

Hi James, thank you so much for the 5 star rating and your kind words about our service. We're delighted you are so happy with everything and were pleased to be able to help.

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,035 reviews