Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,760 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

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“Ordered online. Vehicle details including reg number. Full colour code was then provided with all options of paint qualities. Only the touch up pen required. Arrived in quick time. Followed the instructions and all went well. Very happy with the results and service.”

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Posted 8 months ago

Hello David! Thanks for the great feedback! We're glad to hear that you are satisfied with your overall experience with us. We appreciate your support and hope to help again in the future! Happy driving! 🚙✨

Posted 7 months ago

“Excellent service. They even rang me to double check my paint code. It arrived with touch up brushes and full instructions. Very pleased”

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Posted 8 months ago

Wonderful! Thank you so much for taking the time to share your experience with us, Graham!

Posted 7 months ago

“Website easy to use. Order processed quickly and arrived in good time.”

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Posted 8 months ago

Hello Tony! Thank you for being a brilliant customer to us!

Posted 7 months ago

“I would recommend this company for touch up paint as ling as you give the exact colour details taken from the vehicle. I tried several other paint suppliers which didn't achieve the good colour match. The paint supplied is as near as it can be. Very good match.”

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Posted 8 months ago

Thank you for your recommendation, John! We're glad to hear you had a great colour match with us, especially after trying others. We appreciate your trust and hope to assist you again in the future!

Posted 7 months ago

“These pens are worth every penny. I bought 2, one for my car and one for the wife's car. Paint matches perfectly despite my car being 13 years old and the wifes bring 4 years old (which Ford don't yet make a touch up paint stick for). Really easy to use and apply. Highly recommend this product.”

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Posted 8 months ago

Thank you for the fantastic review, Tim! We're so pleased to hear the pens worked perfectly for both cars. It’s great to know you found them easy to use and that you're happy with the results. We really appreciate your recommendation and support!

Posted 7 months ago

“Great paint match. Used touch up paint factory before. Prompt service. Easy to use one application pen. Highly recommend them”

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Posted 8 months ago

Thank you for your kind words and continued support, Watson! We're glad the paint matched well and that you found pen easy to use. We truly appreciate the recommendation and look forward to helping you again!

Posted 7 months ago

“Brilliant item and fair price”

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Posted 8 months ago

Thank you so much for your review, Gary!

Posted 7 months ago

“Service was quick and easy even when i had no code being an old car it was a very good match”

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Posted 8 months ago

Hello there, Savage! Thanks for the top marks!

Posted 7 months ago

“had before does what it says”

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Posted 8 months ago

Hello Trevor and Pauline! Thank you for your feedback!

Posted 7 months ago

“Paint arrived promptly within specified time and price was better than some.”

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Posted 9 months ago

Hi Darren! Your satisfaction means everything – cheers for the 5 stars! 🥂

Posted 7 months ago

“Very good match”

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Posted 9 months ago

Thanks for taking the time to rate us, Neil.

Posted 7 months ago

“Great company and paints I've used this company a few times and highly recommend the products highly ...fast delivery fair pricing”

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Posted 9 months ago

Thanks for letting us be part of your DIY repair, George – your review is much appreciated! 🚙✨

Posted 7 months ago

“Great customer service and product.”

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Posted 9 months ago

Thanks a lot for the kind words – always happy to help get your car back in top shape, Andrew.

Posted 7 months ago

“Awesome match, a great price for a quality product. Quick delivery, all 👍 good.”

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Posted 9 months ago

Thanks for the awesome feedback, Sean! We’re happy to hear you’re pleased with the colour match, quality, and speedy delivery. Really appreciate your support—hope to assist you again soon! 👍

Posted 7 months ago

“Always turns up quickly. Perfect colour match and aerosol very easy to use. Plus leaflets with advice and wipes sent with paint.”

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Posted 9 months ago

Hello David! We value your feedback greatly – thanks for taking the time to rate us.

Posted 7 months ago

“Colour of paint is correct and really good quality.”

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Posted 9 months ago

So grateful for your support – we’re pleased our colour match was spot on.

Posted 7 months ago

“This is the second time I have used Touch Up Paint Factory and found them a pleasure to deal with and their products second to none I will use them again if required and strongly recommend them to any one with car paint problems Edward”

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Posted 9 months ago

Thank you so much for your continued support and kind words, Edward! We're thrilled to hear you’ve had a great experience with us and that our products have met your expectations. We truly appreciate your recommendation and look forward to helping you again whenever you need.

Posted 7 months ago

“Service good but product not”

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Posted 9 months ago

Thank you for your honest feedback, Antony. We're glad to hear you were happy with the service, but we're sorry the product didn’t meet your expectations. We understand how frustrating it is when the colour match isn’t quite right.Please email us at info@touchuppaintfactory.co.uk with your order details and, if possible, a photo of the pen and the test card next to your vehicle. We’d be happy to investigate further and provide you a resolution.

Posted 8 months ago

“Excellent service, excellent product”

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Posted 9 months ago

We’re thrilled with your feedback, Brian – thank you for trusting our product.

Posted 7 months ago

“Paint is darker than the paint of the car”

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Posted 9 months ago

HI there, William! We're sorry to hear that the paint appears darker than your car’s colour. We’d like to help resolve this under our 100% colour match guarantee. Please email us at info@touchuppaintfactory.co.uk with your order details and a photo of the test card next to your vehicle. Our team will review it and assist you with the next steps. We appreciate you bringing this to our attention.

Posted 8 months ago

Touch Up Paint Factory is rated 4.5 based on 5,760 reviews