Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,342 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 6th May 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The colour code is correct but it is not same as my car”

Helpful Report

Posted 6 months ago

Hi there! It’s disappointing to hear that the colour didn’t match your car, even with the correct code. Would you be able to contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 together with your information and short description of the issue. We wanted to resolve this for you. Additionally, you can respond to the email that we have sent you.

Posted 6 months ago

“Wasn’t even that right colour total waste of time you sent silvery blue”

Helpful Report

Posted 6 months ago

Hi David! We’re genuinely sorry to hear that the colour was so far off. That must be incredibly frustrating, especially when expectations are high. We'd like to provide you a resolution and would greatly appreciate the opportunity to make things right. Can you please contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 and we shall investigate and provide you a resolution. Alternatively, you may respond to the email that we have sent you. Thank you for bringing this into our attention.

Posted 6 months ago

“Colour match was excellent. Especially pleased with the nozzles on your spray cans, now I know that they can be turned from horizontal to verticle for a much larger and better spray when doing large area. I was puzzled by the 2K Clear Coat can, looking for the red button to be inserted in the bottom of the can to mix the inside! This is my only moan and wish you would consider becoming more conventional in using the red button (much easier than getting pliars and wondering if just the center piece should be pulled out or the whole thing!). Have kept you in my bookmarks as your nozzles do not quickly start to spurt "blobs" like your main internet rival. Wouldn't hesitate to use you again.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic review, Alan! We're delighted to hear that you found our colour match to be excellent and that the adjustable nozzles made your task easier. We appreciate your feedback and we shall be forwarding that to our team. We look forward to serving you again in the future! If you have any other suggestions, please feel free to share. 🤩

Posted 6 months ago

“Good service.”

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Posted 6 months ago

Thank you so much for your perfect 5-star rating! ⭐⭐⭐⭐⭐

Posted 6 months ago

“Despatched quickly. Easy to use kit. Excellent colour match. Very pleased with my purchase.”

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Posted 6 months ago

We’re so happy you're satisfied with your purchase! 🛍️

Posted 6 months ago

“Perfect match for the mini cooper sd Great to deal with and got 10 percent off”

Helpful Report

Posted 6 months ago

We appreciate you taking the time to share your experience with us, Tom! 🌟

Posted 6 months ago

“This is the 4th vehicle I have purchased touch up paint for and as always it’s spot on. Colour match great and easy to work with.”

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Posted 6 months ago

Your support and loyalty is truly appreciated! Glad that you're satisfied with your current and past experiences with us. Thank you for taking the time to share it with us, Carl! 💙🚗

Posted 6 months ago

“Good supplier brilliant service thanks very much 👍”

Helpful Report

Posted 6 months ago

Thank you for trusting us with your car paint concern, David!

Posted 6 months ago

“Very good colour match very easy to use”

Helpful Report

Posted 6 months ago

Thank you for the love and support, Brian! 💙

Posted 6 months ago

“Very handy it did the job”

Helpful Report

Posted 6 months ago

We’re so glad you're satisfied with your experience, David!

Posted 6 months ago

“The paint for a Ford Puma was exactly right. Good price. It was quick delivery. I would recommend using this company.”

Helpful Report

Posted 6 months ago

Thank you so much for your perfect 5-star review. Your support is truly appreciated! 🤩

Posted 6 months ago

“Excellent service great product thank you Jim”

Helpful Report

Posted 6 months ago

Hi Jim! Thank you so much for your kind words! 🌟💗

Posted 6 months ago

“The paint was easy to buy and reasonably priced. It was delivered in good time and condition. I chose the pot of paint, which came with application buds. That worked really well and the finish blended into the surrounding paint so the touchup couldn't be easily seen. Having used the pens, this system works better and is cheaper.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic review, Bernard! Glad that we met your expectations with our paint. If you have questions or concerns, feel free to reach out. 💙

Posted 6 months ago

“Arrived on time. Did the job efficiently. Well pleased.”

Helpful Report

Posted 6 months ago

We appreciate your thoughtful comments, Dave! 🤩

Posted 6 months ago

“The paint pen works very well and delivered in quick time.”

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Posted 6 months ago

Hi there, Mr Stringer! We appreciate you for having us to be a part of your journey in repairing the paint damage of your vehicle! 💙

Posted 6 months ago

“Arrived on time. Still to use as the weather has not been favourable”

Helpful Report

Posted 6 months ago

Hi Simon! Thank you for taking the time to share your experience with delivery even though you're still about to use the paint. We are confident that you will not have issues using it. If you do run into any issues, please remember that we’re here to help. Don’t hesitate to reach out if you need assistance.🤩

Posted 6 months ago

“Very pleased with the touch up paint. East to apply and exact match to the colour of my vehicle. Well pleased. Thank you”

Helpful Report

Posted 6 months ago

Thank you for your wonderful feedback, Julie! We’re thrilled to hear that you had a satisfying experience with us. Your support means a lot! 🙌

Posted 6 months ago

“Very good matched my car colour perfectly.”

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Posted 6 months ago

We’re thrilled to receive your praise, Ray! Your satisfaction is important to us! Happy driving! 🎨🚗✨

Posted 6 months ago

“Small ordered of a couple of the body wipe sachets but, amazingly, still arrived next day. Can't do better than that for service. Can thoroughly recommend Touchup Paint Factory.”

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Posted 6 months ago

Thank you for your heartfelt appreciation, Anthony! Your support is invaluable—thank you!

Posted 6 months ago

“Even with the best materials, don't underestimate the skills required to get the right finish. I used all the right stuff, read up on the process and took my time. I even did it in the house to ensure a suitable temperature and no draughts... and the end result was a bit underwhelming. It's a close colour match, it has metallic bits in and it's shiny... but it just isn't good enough to fit to the car. I'll let the professionals do it in future!”

Helpful Report

Posted 6 months ago

Hello Alastair! Thank you for sharing your experience. We are sorry if the paint didn't meet your expectations. Please know that you can contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 to get assistance from our paint experts to provide you guidance with paint application.

Posted 6 months ago

Touch Up Paint Factory is rated 4.6 based on 4,342 reviews