Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,035 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

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“My touch up paint arrived very quickly and was a perfect match, I found the felt pen very easy to use once the paint came through so very pleased with this product”

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Posted 8 months ago

Thank you for your lovely review, Martin! We are delighted to hear your order arrived quickly and that the colour was a perfect match. Great to know you found the pen easy to use — we really appreciate your feedback.

Posted 8 months ago

“Good colour match , quick delivery.”

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Posted 8 months ago

Thank you for your great feedback, Carl! We are pleased to hear that delivery was quick and colour match was good.

Posted 8 months ago

“Impressed with the kit I received has all the things needed to complete the repairs and very well thought out.”

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Posted 8 months ago

Thank you for your great feedback, Keith! We’re so pleased to hear you’re impressed with the kit and found it well thought out with everything you needed for the repair.

Posted 8 months ago

“Hiya, received my new pen other day much better than the dripping brushes of the past! Of course it's more expensive but seems be be easier to control.”

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Posted 8 months ago

Thank you for your feedback, Timothy! We’re glad to hear you’re pleased with the new pen applicator and finding it easier to control. It’s great to know you’re happy with the improvement.

Posted 8 months ago

“Great service from start to finish of my order. Colour match was perfect and instructions very clear. Fast delivery too, Would definitely buy again.”

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Posted 8 months ago

Thank you so much for your fantastic feedback, Chris! We’re delighted to hear you were happy with the fast delivery, clear instructions, and perfect colour match. We look forward to your continued custom.

Posted 8 months ago

“Great service”

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Posted 8 months ago

Thank you for your 5 star review, Kenneth! We're so pleased you were happy with Touch Up Paint Factory!

Posted 8 months ago

“Sorry, has never arrived! Can’t really rate paint favtory as product not arrived to rate.”

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Posted 8 months ago

Thank you for your feedback, Sarah! We’re really sorry to hear your order hasn’t reached you yet. International deliveries can sometimes take a little longer to reach their destination. We’ve already sent you an email from info@touchuppaintfactory.co.uk with your tracking details so we can help you get this resolved as quickly as possible.

Posted 8 months ago

“the paint woz amazing and colour woz a match”

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Posted 8 months ago

Thank you for your 5 star review, Brian! We're delighted to hear the paint colour was a perfect match.

Posted 8 months ago

“The touch up paint for my fiat 500 came quickly, and is just the correct colour. The kit comes with some great applicators, just the right size for small chips.”

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Posted 8 months ago

Thank you for your lovely review, Julian! We're delighted to hear the paint colour was a perfect match for your Fiat 500 and that you found the applicators useful for those small chips. We really appreciate your feedback!

Posted 8 months ago

“paint arrived in 2 days . paint was as advertised. will use them again.”

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Posted 8 months ago

Thank you for your feedback, Barrie! We’re delighted to hear you were happy with the fast delivery. We really appreciate your recommendation!

Posted 8 months ago

“My order arrived quickly, unfortunately the colour did not match (Kia Jungle Green) which is a all in one paint. Have received a second Touch Paint free of charge, will advise when I have a chance to try it.”

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Posted 8 months ago

Thank you for your feedback. We’re sorry to hear the first colour wasn’t a perfect match, but we’re glad we could send a replacement quickly. We appreciate your patience and look forward to hearing how the new touch-up paint works out for you!

Posted 8 months ago

“Great product at a fantastic price and it was a perfect paint colour match.”

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Posted 8 months ago

Thank you for your lovely review, Paul! We're delighted to hear you were pleased with the price and that the paint colour match was perfect.

Posted 8 months ago

“Brilliant products very easy to get a perfect colour match”

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Posted 8 months ago

Thank you for your feedback, Bob! We're glad to hear you are happy with the products and a perfect colour match.

Posted 8 months ago

“The service was excellent and delivery was speedy. The colour match appears to be perfect, after putting a few layers of the colour on I had a job to find the scratch area to put on the finish coat.”

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Posted 8 months ago

Thank you for your 5 star review, Chris! We’re thrilled to hear that you were happy with our service, speedy delivery, and the colour match. We really appreciate your feedback and hope to help you again in the future.

Posted 8 months ago

“As usual a very friendly and helpful service when contacting touch up paint factory prior to placing my order.I have not needed to use the paint yet,but as with my prievious touch up paint, I am sure the paint will be a perfect match as per the paint factory guarantee. If you require touch up paint for your vehicle,this is the company to deal with.”

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Posted 8 months ago

Thank you for your wonderful review, Adrian! We really appreciate your continued trust in us and are glad to hear that you’ve found our team friendly and helpful.

Posted 8 months ago

“Ordering was easy. Filled in vehicle reg. make, model, paint colour code. Arrived in stated time scale. De waxing wipe included. Applied paint perfect match.”

Touch Up Paint Factory 5 star review on 6th November 2025

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Posted 8 months ago

Thank you for your great feedback, Thomas! We’re delighted to hear that the ordering process was simple, delivery was on time, and the paint matched perfectly.

Posted 8 months ago

“Perfect match, very quick delivery and excellent quality”

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Posted 8 months ago

Thank you for your lovely review, Christopher! We’re delighted to hear you were happy with the fast delivery, perfect colour match and quality of our products.

Posted 8 months ago

“Good colour match. Prompt delivery and advise in package about use”

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Posted 8 months ago

Thank you for your 5-star review, Jonathan! We’re so pleased to hear that the detailed instructions were helpful and colour match was good.

Posted 8 months ago

“The Paint Factory products are VERY good and true to the colour of your specified car colour. I have had two very different colour cars and the company have matched both cars original colour to perfection and suplied very usefull tools to do the job nicely too.”

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Posted 8 months ago

Thank you for your detailed feedback, Peter. We’re delighted to hear that both colours matched perfectly and that you found the tools helpful for achieving a great finish.

Posted 8 months ago

“It's very good”

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Posted 8 months ago

Thank you for your 5 star review, David! We’re glad to hear that you’re pleased with the product.

Posted 8 months ago

Touch Up Paint Factory is rated 4.5 based on 6,035 reviews