Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,043 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,043 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

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“Paint a perfect match,and quickly dispatched”

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Posted 8 months ago

Thank you for your great feedback! We’re delighted to hear you were happy with the quick dispatch, and perfect colour match.

Posted 8 months ago

“Very good paint matches well”

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Posted 8 months ago

Thank you for your feedback, Michael! We’re glad to hear that the paint matched well and met your expectations.

Posted 8 months ago

“Great match”

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Posted 8 months ago

Thank you for your 5 star review! We’re delighted to hear the colour was a great match.

Posted 8 months ago

“Great product exactly as described pleased that it also comes with spare nib and cleaning clothes as well as clear instructions thanks”

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Posted 8 months ago

Thank you for your lovely feedback Mark! We are delighted to hear that you are pleased with the product and found the spare nib, cleaning cloths and instructions useful.

Posted 8 months ago

“Easy to order all in one paint pen and prompt delivery.”

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Posted 8 months ago

Thank you for your great feedback, Howard!. We’re glad you found the ordering process straightforward and that your delivery was prompt.

Posted 8 months ago

“Product arrived within the allotted time frame. Well packaged- no damage.”

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Posted 8 months ago

Thank you for the 5 star review, Michael! We're so pleased to hear you were happy with quick delivery and packaging.

Posted 8 months ago

“This product from this company is far superior compared to others. The paint itself colour matched perfectly, I have a pale blue pearlized Citroen and the match is 100% comparable. Had a problem with blending in initially but a quick email and almost immediately we were given advice of how to solve the problem which it did. I have just bought the touch up pen to keep in the car. Excellent product excellent after sales:”

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Posted 8 months ago

Thank you so much for your fantastic review, Barbara! We’re thrilled to hear the colour match for your Citroën was perfect and that our team could help you quickly resolve the blending issue. We really appreciate your kind words and continued trust in our products.

Posted 8 months ago

“Paint pen was a perfect match for my VW Polo. Speedy delivery as well.”

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Posted 8 months ago

Thank you for your lovely review, Richard! We’re delighted to hear you were happy with the fast delivery, and perfect colour match for your VW Polo.

Posted 8 months ago

“A good buying process that allowed me to identify my four year old bicycle and get an exact match for the paint colour. Very impressive given the range of colours over the years. I bought the touch up pen and it worked like magic on my scuffed up paint work. The bike looks like new.”

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Posted 8 months ago

Thank you for your wonderful feedback, Francis! We’re delighted the colour was an exact match and that the touch-up pen worked so well — great to hear your bike looks like new again!

Posted 8 months ago

“Perfect product and quick delivery A+”

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Posted 8 months ago

Thanks for the 5 star review, Leslie! We're so pleased to hear you were happy with both the product and the quick delivery.

Posted 8 months ago

“Perfect match”

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Posted 8 months ago

Thank you for your 5-star review, Ian! We’re delighted to hear the colour was a perfect match.

Posted 8 months ago

“Very good quality, match excellent, definitely recommend 👍👍”

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Posted 8 months ago

Thank you so much for your great feedback Neil! We’re are happy to hear the colour match was excellent and that you’d recommend us.

Posted 8 months ago

“Paint kit delivered quickly, I havn't reviewed the colour yet, but it was easy to match on the website”

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Posted 8 months ago

Thank you for your feedback Neill! We’re glad to hear your paint kit arrived quickly and that you found it easy to match your colour on our website.

Posted 8 months ago

“Fast delivery and well pack, also very good instructions. The pait is excellent and true colour. Used as instructions and happy with my result. Would highly recommend this company and their touch up paints. So much so I'm going to get some for my Honda motorcycle.”

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Posted 9 months ago

Thank you so much for your wonderful feedback, Colin! We’re thrilled to hear you were happy with the delivery, instructions, and colour match. It’s great to know that you’d recommend us — we really appreciate your support and look forward to helping with your Honda motorcycle next!

Posted 9 months ago

“Great service, quality product.”

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Posted 9 months ago

Thank you for your great feedback and 5 star review, Kevin! We're so happy you are pleased with your order and service.

Posted 9 months ago

“Wonderful, by just entering your vehicles registration TUPT got the perfect match! If only dating sites could manage this kind of success, with such ease, the world would be a much happier place. Les Lloyd”

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Posted 9 months ago

Thank you, Les, for such a fantastic review! We’re happy to hear that the colour match was spot on — and we have to say, your comparison definitely made us smile!

Posted 9 months ago

“Great company to deal with.I have just ordered paint for a 3rd different car.Colour match is spot on every time. And the aerosols have a great spray pattern.”

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Posted 9 months ago

Thank you for your feedback and continued support Garry! We’re delighted to hear that the product met your expectations!

Posted 9 months ago

“Sally in the sales office was really helpful as the website was not working. She sent me a link to the products I required and it was all sorted.”

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Posted 9 months ago

Thank you so much for your kind feedback Shaun! We’re delighted to hear that Sally was able to help you and get everything sorted quickly. We’ll be sure to pass your lovely comments on to her.

Posted 9 months ago

“Ordered the pen with car code match. When it arrived I was dubious it would work as it had a felt tip not a small brush. When I used it it was brilliant covering the scratch and when dry I was unable to see it. Highly recommend product.”

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Posted 9 months ago

Thank you so much for your lovely feedback, Barrington! We’re really pleased to hear that the pen worked so well and that the colour match perfectly covered the scratch. We really appreciate your recommendation and hope to assist you again in the future.

Posted 9 months ago

“Fast delivery, very helpful with trying to match an old colour for a 1955 james cadet(Damask red).. touch up colour came very close match,ordered spray can colour and by using a black primer you would not tell the difference 10/10 :)”

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Posted 9 months ago

Thank you so much for your wonderful review! We’re delighted to hear that the colour match for your 1955 James Cadet turned out so well. We really appreciate your 5 star review and hope to assist you again in the future.

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,043 reviews