Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,781 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 19th April 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with prompt delivery. I can definitely recommend this company”

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Posted 10 months ago

Thank you kindly for your lovely comments including the recommendation.

Posted 10 months ago

“Very impressed with this paint it was the perfect match. Didn't think it was in the beginning as it looked darker. All my little marks have finally gone very happy.”

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Posted 10 months ago

So happy to hear your experience, Julie! Thank you so much for trusting Touch Up Paint Factory.

Posted 10 months ago

“Order arrived quite quickly. I was about to write this review and discovered, there wasn't any paint applicatiors in the with the order. No biggy, the lady who answered the phone was very polite and kind and popped the applicatiors in the post. Good experience.”

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Posted 10 months ago

Thank you for the honest and kind feedback, Stuart—we really appreciate it! We’re especially pleased to hear our team sorted the issue quickly and kindly. Politeness and a speedy fix go a long way, and it’s great to know you had a good experience despite the hiccup. Thanks again for your understanding—and happy touch-up painting!

Posted 10 months ago

“I havent used the touch up pen yet but just with regard to the efficiency of placing the order and how quickly it arrived, I am very impressed, thank you.”

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Posted 10 months ago

Glad to have hit the mark for the ordering and delivery process, Debbie! Thank you so much for your feedback!

Posted 10 months ago

“Extremely satisfied with my purchase. It is so easy to use, paint colour matches perfectly and it fully removes the appearance of scratches.”

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Posted 10 months ago

Thank you for putting a smile to our faces, Harriet! We are glad to hear that you are satisfied with your order. Happy touch-up painting!

Posted 10 months ago

“Very good easy to use”

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Posted 10 months ago

Your feedback is invaluable—many thanks.

Posted 10 months ago

“This product is excellent at covering light scratch marks, and the service is second to none.”

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Posted 10 months ago

Thanks for your kind message and top rating.

Posted 10 months ago

“Match perfect and delivery very prompt.”

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Posted 10 months ago

Thank you so much for taking the time to share your experience, David!

Posted 10 months ago

“Received quickly, primer adhered to the bare metal at the bottom of the chip for a good base. Colour matched is excellent. For me the brushes supplied were too large for small chips.”

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Posted 10 months ago

Thank you for the great feedback, Ken—and we’re delighted to hear everything arrived swiftly and did the job nicely. It’s always a win when the finish looks seamless and the paint match is spot-on! Thanks again for choosing us—and here’s to a perfectly paint-matched car and many smooth miles ahead.

Posted 10 months ago

“got the touch up paint in good time , matched my car perfect very handy to have in case”

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Posted 10 months ago

Appreciate you sharing your experience, Michael! Glad to hear it worked well for you.

Posted 10 months ago

“Not had chance to try the touch ive bought , delivery took longer than expected due to demand i was informed hopefully match will be good as others have found”

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Posted 10 months ago

Thanks for your patience and for letting us know! We’re sorry the delivery took longer than expected, but we appreciate your understanding. When you get a chance to try it, feel free to reach out if you need any help!

Posted 10 months ago

“Easy to use and works well”

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Posted 10 months ago

Thank you for your perfect ⭐⭐⭐⭐⭐ rating, Charles!

Posted 10 months ago

“Very prompt despatch and delivery. Good product at sensible price.”

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Posted 10 months ago

Thank you for sharing your experience with delivery process with us, Richard! 🚚⚡💙

Posted 10 months ago

“Good colour match and efficient service”

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Posted 10 months ago

Thanks for the great feedback, Stuart! We're glad to hear you were happy with the colour match and found our service efficient. Appreciate you sharing your experience! If there's anything that we can do to help improve your experience, do let us know.

Posted 10 months ago

“Spot on,so easy.”

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Posted 10 months ago

Hi there, K E! Thank you for sharing your paint match experience using TUPF! Happy driving! 🚗✨

Posted 10 months ago

“Brilliant matches colour of car Great instructions and help if needed Definitely recommend Used for stone chips and then T cut perfect finish”

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Posted 10 months ago

So glad to hear you leave your comment here about your satisfaction with our paint, Martin! Thank you.

Posted 10 months ago

“Great product and fast delivery. Thank you”

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Posted 10 months ago

Hi there, Maurice! Your feedback is very much appreciated.

Posted 10 months ago

“Great product and superb match very impressed”

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Posted 10 months ago

We’re always here to serve you—thanks for the review, David!

Posted 10 months ago

“Excellent service and quality products”

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Posted 10 months ago

Thank you for taking the time to praise our product, Ian!

Posted 10 months ago

“A first class service”

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Posted 10 months ago

It’s a joy to serve customers like you—thank you, Lawrence!

Posted 10 months ago

Touch Up Paint Factory is rated 4.5 based on 5,781 reviews