Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

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“Good product and service. The colour matches. The only supplier of this colour in an aerosol”

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Posted 10 months ago

Thank you for your great feedback with our aerosol, Alvin! We’re so pleased to hear your touch-up job was a success.

Posted 9 months ago

“Perfect colour match every time and easy to use products”

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Posted 10 months ago

Thank you for the glowing praise, Ronald! We are always here if you ever need more paint!

Posted 9 months ago

“I will start this off by saying that Touch up Paint Factory states you may need to purchase some other touch up paint pen for 'complex colours' Now for the truth. This did not match my paintwork at all, far too dark. I prepped the car correctly, was incredibly light with the pen and it dried way darker than the shade of my car even though I provided the full paint code. I had to buff this off woth some fine compound.”

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Posted 10 months ago

Hello Kirk, apologies if you found the paint match incorrect. This is not the experience that we want for our customers. May we ask that you email us at info@touchuppaintfactory.co.uk, so our team would be able to investigate and issue a resolution as we always stand with our colour match guarantee.

Posted 9 months ago

“Very good match and quality paint and primer”

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Posted 10 months ago

Hi there, Chris! Your five-star review means everything – cheers for choosing Touch Up Paint Factory.

Posted 9 months ago

“Great service the paint was a perfect match Thanks”

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Posted 10 months ago

Thank you for putting your faith in our product – we’re glad you weren’t disappointed, Colin.

Posted 9 months ago

“Exact match. Fast efficient delivery”

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Posted 10 months ago

Awesome, Steven! Thank you for choosing us!

Posted 9 months ago

“Quick delivery. Excellent customer service.”

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Posted 10 months ago

Glad to have helped you with your concern, Katrina!

Posted 9 months ago

“Good product nice company to deal with”

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Posted 10 months ago

Thank you so much for your review, Allan!

Posted 9 months ago

“First class products . .website ordering so easy to do...super quick delivery. Highly recommend this company.”

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Posted 10 months ago

Thanks for your lovely feedback – your recommendation is greatly appreciated, Donald!

Posted 9 months ago

“Paint ordered is a perfect match. Many thanks for a gerat service.”

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Posted 10 months ago

We’re thrilled with your review – thank you for choosing us, Roy!

Posted 9 months ago

“Good service. Product received quickly.”

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Posted 10 months ago

Hello David, thank you kindly for the top rating.

Posted 9 months ago

“Absoute spot on with the paint match and you really do get value for money , lots of paint in the pot unlike some . 10 out of 10”

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Posted 10 months ago

Thank you for the fantastic feedback, Duncan! We're thrilled to hear the paint match was spot on and that you felt you got great value. 10 out of 10 means a lot to us — thank you!

Posted 9 months ago

“I brought this kit to tackle a small rust repair in a non visible area. The colour is a good match and would have blended seamlessly I’d think, if a pro was handling the process. As a DIY repair I’m more than happy with my results. The spray intensity is adjustable and the quality of the action surpasses a typical spray can. I’d recommend this kit for home repairs.”

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Posted 10 months ago

Thanks for sharing your experience, Lee! We’re glad to hear the colour matched well and that you were happy with the results — that’s exactly what we aim for. We really appreciate the recommendation.

Posted 9 months ago

“Good match for existing patients not, after another driver scuffed my wing when he flung his door open on to the wing of my car. Not a factory finish but good enough not to notice unless you look hard.”

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Posted 10 months ago

Awesome, appreciate you sharing your experience using Touch Up Paint Factory. If there's anything that we can do to help improve your experience, do let us know.

Posted 9 months ago

“I'm waiting for the weather to improve before I use it, but it was recommended to me by a neighbour who was very pleased with the results.”

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Posted 10 months ago

Thank you for your review, Lynn! We’re glad to hear our product came recommended and hope you’ll be just as pleased with the results once the weather cooperates. Don’t hesitate to reach out if you need any tips when you’re ready to get started!

Posted 9 months ago

“A great product and has 100% sorted out my stone chip marks on the bonnet 👌”

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Posted 10 months ago

Pleased to hear your car’s bonnet is looking brilliant again, Daryl!

Posted 9 months ago

“Filled out the order form with the car selector , made the payment and the touch up pens arrived a few days later brilliant service”

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Posted 10 months ago

Awesome, Michael! Thank you so much for taking the time to share your order process experience.

Posted 9 months ago

“Spot on pass it on m8 will get this for his car”

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Posted 10 months ago

Grateful for the 5 stars, Ronnie!

Posted 9 months ago

“Excellent for small chips and scratches”

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Posted 10 months ago

Thank you so much for sharing your feedback with chips and scratches, Terry! Happy driving! 🚙✨

Posted 9 months ago

“Great product good match on colour!”

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Posted 10 months ago

We’re thrilled with your review, Brett!

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews