Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,026 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast order turnround. Very goof advice and tips included.”

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Posted 10 months ago

We truly appreciate your lovely message.

Posted 9 months ago

“Excellent service. Not used yet so not able to comment on the colour match.”

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Posted 10 months ago

Hello Jon, appreciate you leaving us a positive review. If there's anything that we can do to help improve your experience, do let us know.

Posted 9 months ago

“Not yet used the paint and clear coat but ordering was straight forward and the delivery was quick. I am now waiting for a break in the weather to paint my van.”

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Posted 10 months ago

Hi Robert, thanks for your feedback! We’re glad to hear the ordering process was straightforward and your delivery arrived quickly. Hopefully, the weather clears up soon so you can get started on your van — we’re here if you need any assistance!

Posted 9 months ago

“Fast delivery . Great customer service in response”

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Posted 10 months ago

Hi there, Amr! Thank you so much for taking the time to leave us a perfect rating! We’re thrilled to hear you’re happy with our delivery and customer service.

Posted 9 months ago

“Great Product. Colour match is 100% correct. I would definately recommend.”

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Posted 10 months ago

Delighted you’re pleased – your 5 stars made our day, Lee.

Posted 9 months ago

“Didn’t expect much but it by far exceeded expectations great colour match, easy to use and fantastic results would highly recommend plus great value for money as only £22”

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Posted 10 months ago

Wow! Thank you so much for your review, Edward! We are glad to have turned that scepticism into satisfaction. 💙

Posted 9 months ago

“Good service, haven’t tried the paint yet”

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Posted 10 months ago

Appreciate your feedback with the service received, and we are excited for you to use the paint, Stuart! Should you need help we are always here.

Posted 9 months ago

“Excellent service paint match was brilliant have ordered more as so impressed 👏”

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Posted 10 months ago

Cheers for the fab feedback, Paul! Moreover, we greatly appreciate your trust in us.

Posted 9 months ago

“I haven’t received my paint touch up pen yet - 2 weeks and waiting - asked for my review, so here it is”

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Posted 10 months ago

Apologies for the issue with delivery, Michael! That’s definitely not the experience we want for our customers. We’d like to make this right—please reach out directly to our support team at info@touchuppaintfactory.co.uk, and we’ll look into this immediately. We appreciate your patience and the chance to make it right.

Posted 9 months ago

“Really good color match”

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Posted 10 months ago

Thank you for taking the time to share your experience, Stephen!

Posted 9 months ago

“Perfect match.....easy to apply......”

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Posted 10 months ago

Your 5 stars made our day, Mike! Thank you for sharing your experience.

Posted 9 months ago

“Really please, fantastic match best I have ever used. Well recommended 👌”

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Posted 10 months ago

Thank you for your excellent feedback – it’s always a pleasure to serve you, Terry.

Posted 9 months ago

“Excellent quality, got aerosol paint for silver corsa and 1k laquer. Very happy with results”

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Posted 10 months ago

Grateful for the 5 stars, Sam! Pleased to hear your car’s paintwork is looking brilliant again.

Posted 9 months ago

“Great product”

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Posted 10 months ago

Thank you so much for your perfect ⭐⭐⭐⭐⭐ rating!

Posted 9 months ago

“I was sceptical about this product at first but gave it a try. Great colour match and great improvement.”

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Posted 10 months ago

Thanks for the kind review, Paul! We love helping customers keep their cars looking smart.

Posted 9 months ago

“Excellent service and quality of the paint pen. Very please.”

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Posted 10 months ago

We are also very pleased with your satisfaction with the product, Paul! Your review is highly appreciated.

Posted 9 months ago

“The delivery was good and the product looks fine but I haven't used it yet”

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Posted 10 months ago

Hi James, thanks for sharing your experience with us! We're excited for you to try the paint and can't wait to hear what you think.

Posted 9 months ago

“Very satisfied with product and price. Delivery to Denmark did not take long. I will be using your company again in the future.”

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Posted 10 months ago

Hi there, Brian! Glad to hear a positive experience for a delivery in Denmark! Thank you so much for taking the time to share this with us. We truly appreciate your support and look forward to serving you again in the future!

Posted 9 months ago

“Excellent customer service when the touch up pen I ordered arrived in the wrong colour. Quickly corrected at no cost to me. Products I have had have always been high quality and accurate to the colour match.”

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Posted 10 months ago

Thank you for your kind words, David! We're sorry again for the initial mix-up, but we're glad we could quickly make it right for you. We really appreciate your continued trust in our products and are happy to hear you've consistently found them to be high quality with accurate colour matches. Always here to help if you need us again!

Posted 9 months ago

“Paint arrived on time and was a good match ,easy to use”

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Posted 10 months ago

Wonderful to hear, John! Thank you so much for choosing Touch Up Paint Factory.

Posted 9 months ago

Touch Up Paint Factory is rated 4.5 based on 6,026 reviews