Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,781 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 19th April 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is exactly as described, I like the extra information and test card that is included. Great product.”

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Posted 1 year ago

Thank you for your lovely review, Heather! 🚗✨

Posted 1 year ago

“Fast delivery, paint close as you can get brilliant”

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Posted 1 year ago

A huge thank you for the glowing review, Mark! It’s wonderful to hear you had such a positive experience with delivery and paint match.🚗✨

Posted 1 year ago

“Prompt service and have now used the touch up paint the match is perfect for chips on the door of my Mazda”

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Posted 1 year ago

“Excellent service and great quality stone chip covered brilliantly Thanks MR Rumsby”

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Posted 1 year ago

Cheers for the fantastic feedback, Mr. Rumsby! 🥂

Posted 1 year ago

“Prompt service and a great product, application was easy with good coverage.”

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Posted 1 year ago

What a lovely way to start our day—thank you for the fantastic review, Pam!

Posted 1 year ago

“Great paint thanks”

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Posted 1 year ago

⭐⭐⭐⭐⭐

Posted 1 year ago

“Surprised what a good finish I got with this kit , paint is very good quality and with a clear coat you really wouldn’t know it’s not original !”

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Posted 1 year ago

Hello Andrew! Thank you so much for sharing your experience with us. ⭐⭐⭐⭐⭐

Posted 1 year ago

“Brilliant service Thank you.”

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Posted 1 year ago

Hi there, Oliver! Thank you so much for sharing your experience with us.

Posted 1 year ago

“Pack contained everything that I needed to do touch up on car. Worked very well.”

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Posted 1 year ago

Thank you for the wonderful review, Selwyn! We’re so pleased you had such a great experience. Looking forward to your next repair project!

Posted 1 year ago

“Good advert. Product did not match”

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Posted 1 year ago

Thanks for your feedback! We're sorry to hear that the product didn’t match your expectations. We always aim for the best, so if you'd like, we can help resolve the issue or provide assistance. Just contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495.

Posted 1 year ago

“Fast service would recommend”

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Posted 1 year ago

Thank you so much for your perfect 5-star rating, Peter! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Perfect match for a difficult colour aaaaaaaaaaa+++++++++++++”

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Posted 1 year ago

🔥🔥🔥 Thank you so much for your fiery and starry review, Anthony! 💙

Posted 1 year ago

“3rd time now for aerosols & spot on as usual. Many thanks folks.”

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Posted 1 year ago

Many thanks, Chris, for your continued trust and support of Touch Up Paint Factory. We truly appreciate your loyalty!

Posted 1 year ago

“Order arrived promptly. Won't be using the paint until conditions allow.”

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Posted 1 year ago

Thank you for your review! We’re glad to hear your order arrived promptly. We completely understand waiting for the right conditions and hope you’ll be able to use the paint soon. Feel free to reach out if you have any questions in the meantime!

Posted 1 year ago

“So easy to order and colour matched perfectly - Super quick delivery as well”

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Posted 1 year ago

Thank you so much for sharing your experience, Neal! 💙

Posted 1 year ago

“So easy to use, just follow the instructions. Definitely recommend this product.”

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Posted 1 year ago

Thank you so much for your kind words and for recommending TUPF, Peter! 💙

Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Wonderful! Thank you for your feedback, Alison! 🚙✨

Posted 1 year ago

“Received my all in one touch up paint pen. Grey was the colour I was looking for used it at the weekend and it's a lot darker than the original paint on the car. Actually had to remove it from the car again as you could clearly see that parts of the car that was touched up because of the much darker grey colour that was in the pen the day after I posted this the paint factory got in touch they mixed more paint sent it F.O.C put a small bit on my door where there was a chip happy to say now gone. Probably a bit premature with my 1st review would highly recommend this company for the product and the excellent customer service well done the team at the touch up paint factory”

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Posted 1 year ago

"Sorry to hear about the mismatch Vincet! We know how important it is to get the perfect colour match, and it sounds like the grey wasn’t quite right this time. It seems that our team has already initiated a contact with you, so please do respond to the email that was sent so we cam further help you. We appreciate you bringing this matter into our attention and we hope to make things right for you.

Posted 1 year ago

“perfect matchfor colour and easy to use”

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Posted 1 year ago

Awesome, Bob! Thank you so much for sharing your experience with us. 🚙✨

Posted 1 year ago

“The paint match wasn’t very good. It was much darker. Then the paint it was to match.”

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Posted 1 year ago

We’re really sorry to hear the paint match wasn’t quite right for you, Clifton. We understand how important it is for the colour to be spot on, and we’d love to help resolve this. Please get in touch with us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, and we’ll do everything we can to make it right for you!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,781 reviews