Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,031 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 24th June 2026

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am afraid in spite of matching my cycle colour, model, make and year exactly (ref Giant Defy, Knight Shield) the actual spray paint received does not match too well and is lighter than the actual frame colour. Disappointed Thr company kindly mixed another version of the spray paint. Not perfect but a much closer match. Thanks”

Helpful Report

Posted 1 year ago

We are sorry to hear that you received a lighter shade of the paint. We'd love to make things right and would appreciate the opportunity to work this with you. Kindly contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495.

Posted 1 year ago

“Very quick delivery, colour match is perfect, would recommend this product”

Helpful Report

Posted 1 year ago

Thank you so much for sharing your TUPF experience, Leslie! And we greatly appreciate your recommendation! Happy driving! 🚗✨

Posted 1 year ago

“Colour Mach very and good delivery time only in three days from placing my order.”

Helpful Report

Posted 1 year ago

Thanks for the glowing review! Happy driving!

Posted 1 year ago

“Products as described and arrived fast. This is the second time using the touch up paint factory. If my missus driving is anything to go by I will be back again soon.”

Helpful Report

Posted 1 year ago

We’re so happy you're pleased with your second time order with us, Kyle. Thank you!

Posted 1 year ago

“Very good service and colour was a perfect match.”

Helpful Report

Posted 1 year ago

We're thrilled you loved the results of the paint match! Thanks for the 5 stars!

Posted 1 year ago

“Great colour match, easy to use and quick drying. Delivery was super fast :)”

Helpful Report

Posted 1 year ago

We’re so thankful for your support and excellent review.

Posted 1 year ago

“Excellent product! Easy to use and colour match 100% even is a difficult one!Thank you guys!”

Touch Up Paint Factory 5 star review on 3rd April 2025

Helpful Report

Posted 1 year ago

Thank you! It’s great to hear you are satisfied with choosing us!

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Happy to hear that Elaine!

Posted 1 year ago

“Very good product perfectly matched my car paint . Fast efficient service”

Helpful Report

Posted 1 year ago

Thank you for your kind rating and thoughtful feedback.

Posted 1 year ago

“Fantastic service, ordering is so easy, an delivered on time, 100% recommend them, this is the second time I've used them had the aerosol before this time the pen, 100% paint match 👍👍👍.”

Helpful Report

Posted 1 year ago

Thank you for the vote of confidence from first to second order. We’re glad we delivered!

Posted 1 year ago

“Speedy Service but pen not in envelope. There was a break in the envelope and the pen had clearly fallen out. I contacted Touch Up Paint Factory and told them I would go to the local sorting office. The pen was found there which saved TUPF having to send another. Whilst I did get a thank you I thought I might have got a voucher for example for future use having saved them the cost of a new pen and postage”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience, Richard. We are glad that the pen has been found. We truly appreciate your understanding and the effort you put in! We completely understand your thoughts about a little something extra in return for your help – it's certainly something we’ll take into consideration. We always aim to make every experience as positive as possible, and your feedback helps us continue improving. Thanks again for being so accommodating, and if you need anything else, we're always here to help!

Posted 1 year ago

“Excellent product well set up with cleaner etc to ensure a good finish. It is.”

Helpful Report

Posted 1 year ago

We truly value your opinion—thank you for the 5 stars!

Posted 1 year ago

“The delivery was quick and purchase process easy. The paint match was excellent considering it was an 13 year old vehicle. The advice to get paint and finish was welcome. And the price was very competitive. Cheaper brands aren't always good, as I found out to my cost.”

Helpful Report

Posted 1 year ago

Your feedback is greatly appreciated—thanks for your support.

Posted 1 year ago

“Purchased the touch up in the spray can and found it very easy to use. The colour match was spot on using my vehicle registration as a guide”

Helpful Report

Posted 1 year ago

Thank you for your feedback. It’s a pleasure serving you.

Posted 1 year ago

“Ordered Land Rover Gondwana Stone touchup stick as it combines paint and lacquer in the one stick, this negates the having to use the lacquer separately and it really does work, colour match was very close. So in all, very pleased with it. Thank you 🤩”

Helpful Report

Posted 1 year ago

We’re honored by your 5-star rating—thank you for your trust.

Posted 1 year ago

“Very pleased with the touch up stick. Very good paint match 👌”

Helpful Report

Posted 1 year ago

We’re so lucky to have customers like you—thank you!

Posted 1 year ago

“Very quick response & delivery, the paint pen is a perfect match for my car and the price was fair, any more than that then i'd be looking for wine.”

Helpful Report

Posted 1 year ago

You made our day with your 5-star review. Thank you!

Posted 1 year ago

“Very good match all good would definitely buy again 👍🏻👍🏻👍🏻👍🏻👍🏻***** must be the fastest delivery on ebay and thanks again”

Helpful Report

Posted 1 year ago

Thanks so much! We really appreciate your positive vibes.

Posted 1 year ago

“Great service and the paint was a perfect match 😊”

Helpful Report

Posted 1 year ago

Your feedback warms our hearts—thank you!

Posted 1 year ago

“The touch uo pen arrived quickly and worked exactly as promised with clear and easy instructions. The small chip vanished nicely :-)”

Helpful Report

Posted 1 year ago

What a lovely review—thank you for sharing your experience!

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 6,031 reviews