Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 5,758 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 5,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th May 2026

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect does what I says on the tin 👍”

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Posted 1 year ago

We can’t thank you enough for the 5-star rating, John! Happy driving with your newly repaired car! 🚙✨

Posted 1 year ago

“Good fast delivery good communication does what it says on the tin”

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Posted 1 year ago

Thank you for the lovely review! We’re delighted to hear that everything was perfect for you. We’ll keep up the good work! Happy driving! 🚙✨

Posted 1 year ago

“Very good match”

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Posted 1 year ago

Your 5-star feedback has brightened our day, Ian! We can’t wait to have you and your car back for another fantastic experience should you need us in the future!

Posted 1 year ago

“Good colour match and delivered in time will definitely use again if needed”

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Posted 1 year ago

Hello Gary, we're thrilled to hear we met your expectations! If there's anything else we can do to enhance your experience, please don't hesitate to let us know—we’re all ears!

Posted 1 year ago

“Wasted time and money 😔 I have little scps but no work for me.”

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Posted 1 year ago

Hello Cristian! We're really sorry to hear you're feeling this way – that must be frustrating. It's always disheartening when things don’t work out as expected, especially when you've put in time and effort. If there's anything we can do to make things right or help you find a solution, just let us know at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We genuinely want to make sure you get the most out of your paint.

Posted 1 year ago

“Very good service and very good colour match”

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Posted 1 year ago

A huge thank you for the 5 stars, Raymond! We’re so happy to hear that the touch-up paint worked well for you. Your support is greatly appreciated!

Posted 1 year ago

“Perfect and great colour match”

Touch Up Paint Factory 5 star review on 31st January 2025

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Posted 1 year ago

Thank you for sharing your experience, Martin!

Posted 1 year ago

“Quality product and fast delivery”

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Posted 1 year ago

We are glad that you are satisfied with the product and delivery, ian. 🚚⚡💙

Posted 1 year ago

“Excellent fast delivery. I have purchased 5 paints for various cars and they are all as the original and do the job. Cant fault. Excellent”

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Posted 1 year ago

Thank you for the 5 stars for 5 different cars! We're so glad to know that our touch-up paint matched to all of your vehicles. 💙🎨

Posted 1 year ago

“Good match, service and price.”

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Posted 1 year ago

We’re so grateful for your 5-star rating, Michael! Thanks for trusting our touch-up paint to get the job done 🌟

Posted 1 year ago

“The order came quickly but the 10% discount was not applied!!”

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Posted 1 year ago

Hello Nicolas, we are sorry to hear that the discount was not applied. Would you be able to contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495 so we can check on this for you?

Posted 1 year ago

“Very quick service, and the touch up product that I bought was indeed a perfect colour match for my car and was also very easy to apply.”

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Posted 1 year ago

Thank you for sharing your experience, Roger! ❤️

Posted 1 year ago

“Bombard you with emails after an order”

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Posted 1 year ago

We understand that you've had a lot of communication with us, and we appreciate your patience, Andrew. We always strive to respond promptly and assist with any questions you have. If there’s anything specific you need or if you'd prefer fewer emails moving forward, please don’t hesitate to let us know. We're here to help!

Posted 1 year ago

“Very quick well packaged delivery, superb paint match and good instructions”

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Posted 1 year ago

Hello Dirk, a big thank you for your 5-star review! We’re so happy that you are satisfied with your experience with TUPF. 🤩

Posted 1 year ago

“Had the touch up pen but couldn't get it to work ,the company replaced the pen with a new one which worked really well”

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Posted 1 year ago

Hello Kevin! Thanks for your feedback, and we’re sorry to hear you had trouble with the touch-up pen. We want to make sure you get the best results, so please feel free to reach out to us at info@touchuppaintfactory.co.uk or give us a call on +44 (0) 1295 380 495. We’d be happy to guide you through the application process or assist with any issues you’re facing.

Posted 1 year ago

“Excellent colour match on my Morgan, quick delivery and a fair price, what more could I ask for ,thank you”

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Posted 1 year ago

Thank you so much David for sharing your experience.

Posted 1 year ago

“I had 2 long scratches on my tailgate which I've touched up. The colour match is perfect but there are relief lines where the touch up stands proud of the rest of the paintwork. I'm an amateur at these things so didn't expect it to be perfect, but from a distance it's impossible to see where the scratches were, so I can live with that. Good product”

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Posted 1 year ago

Thank you for your feedback, Leif! We’re glad to hear the colour match was perfect, and it’s great that the scratches are practically invisible from a distance. Touching up can sometimes leave minor relief lines, but it sounds like you did a fantastic job. If you wish to improve its appearance, feel free to get in touch with us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495. We're happy to help! 💖

Posted 1 year ago

“It maybe a silly to say this but it does what it says on the tin Instructions are very good”

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Posted 1 year ago

We’re so thankful for your 5-star rating, Keith! Your positive review of the touch-up paint really brightens our day.🤩

Posted 1 year ago

“Prompt delivery time & excellent feedback re their touch-up pen product. Not used thus far so unless there are issues with quality will not be making further comments.”

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Posted 1 year ago

Hello David! Thank you for your feedback! We're glad to hear the delivery was prompt and that you're happy with the touch-up pen so far. We hope it works perfectly for you, but if you have any questions or issues down the line, don’t hesitate to reach out. We’re here to help! Happy driving! 🚙✨

Posted 1 year ago

“Great service perfect paint match easily touch up minor stone chips and scratches”

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Posted 1 year ago

We’re beyond grateful for your 5-star review, James! Thanks for taking the time to share your experience with our touch-up paint.🥂🤩

Posted 1 year ago

Touch Up Paint Factory is rated 4.5 based on 5,758 reviews