Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 4,383 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 4,383 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 10th May 2025

131

Anonymous

Anonymous // 01/01/2019

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“Excellent service! Great colour match and the pen is very easy to use! Best I've ever used.”

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Posted 8 months ago

Fantastic! We’re over the moon to hear that our service and colour match hit the mark. It sounds like our pen has earned its spot as the MVP of touch-up paint. Thanks for the glowing review, Steve! 🌟

Posted 8 months ago

“It's a little expensive to buy it from Greece but the packing is finally value for money. I have in my hands exactly what I need.”

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Posted 8 months ago

Hi there, Σοφία ! We’re delighted to hear that the packing was worth the investment and that you’ve got exactly what you need! It’s great to know that even across the miles, the value shines through.Thanks for the awesome review! 🌟✈️

Posted 8 months ago

“Prompt service will use them again”

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Posted 8 months ago

Fantastic, Mark! Glad that we have met your expectations with our service! If you ever need touch-up paint in the future, you know where to find us! 🚗✨ https://touchuppaintfactory.co.uk/

Posted 8 months ago

“Great service and first class products. Quick delivery.”

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Posted 8 months ago

Wonderful! Thank you for sharing your Touch Up Paint Factory experience, David! Looking forward to serving you again in the future! 🚗✨

Posted 8 months ago

“Good little kit. Paint is decent.”

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Posted 8 months ago

Thank you for sharing your experience, John! 🚗✨

Posted 8 months ago

“Can't write a review simply because I haven't had an opportunity to use it yet. Sending numerous emails is not going to make me able to do it sooner.”

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Posted 8 months ago

Thank you for your feedback, Colin. We understand that you haven’t had the chance to use the product yet, and we appreciate your patience. We’re here to assist with any questions or concerns you might have, so please feel free to reach out when you’re ready. Your satisfaction is important to us, and we hope the product meets your expectations once you do have the opportunity to use it. 💖

Posted 8 months ago

“Im very amateur in this field but the colour match and spray pattern make it easy. My colour was just a colour and needed lacquer on top but im really pleased, those that don't know would never spot the work.”

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Posted 8 months ago

It’s wonderful to hear that our colour match and spray pattern made the process easier for you, even as a novice! We're glad you’re pleased with the results. If you ever need more help or have any questions in the future, don’t hesitate to reach out. Great job on the repair! 🚗✨

Posted 8 months ago

“When I scratched my bike I was relieved to find the Touch up paint factory had the exact paint. And next day delivery, fantastic.”

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Posted 8 months ago

Phew, that’s a close call! We're thrilled to have saved the day with the exact paint you needed. Next-day delivery is our way of saying, "We’ve got your back!" If your bike ever needs another rescue mission, you know where to find us. 🚴‍♂️🎨✨

Posted 8 months ago

“Not as good as a small jar bought previously”

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Posted 8 months ago

Thank you for sharing your thoughts, Derek. We’re sorry to hear that the recent paint didn’t quite meet your expectations. We always aim for the best quality, and your feedback is invaluable in helping us improve. If there’s anything specific you’d like to discuss or if you need assistance, please let us know. We’re here to help!

Posted 8 months ago

“Colour didn’t match”

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Posted 8 months ago

We are sorry to hear your experience with the paint match. Can you please email us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495 to have this sorted out.

Posted 8 months ago

“Very happy with the touch up paint”

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Posted 8 months ago

Awesome! Thanks for sharing your positive experience with us—your satisfaction is what we strive for! If you need anything else, just give us a shout, Kevin. 💙

Posted 8 months ago

“After two attempts had to cancel the order. First pen was to dark I then gave the paint name and code and the second pen was wrong again it was actually black and my car is grey so asked for refund.”

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Posted 8 months ago

Hello Garry! We’re sorry to hear about the issues you experienced with your order. It’s disappointing that the paint didn’t match, and we understand how frustrating this must have been. Thank you for letting us know. Kindly email us at info@chipex.co.uk to share the details of your previous order so our team can investigate to prevent similar issues in the future. Thank you for your patience and understanding.

Posted 8 months ago

“I have used touchuppaint for my last two bikes And the match were fantastic”

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Posted 8 months ago

It sounds like your bikes are now sporting the best-dressed colours on the road! . If your bikes need a touch-up tune-up in the future, you know where to find us. Thanks for choosing us for your touch-up paint repair needs. 🚴‍♂️🎨

Posted 8 months ago

“Brilliant match thank you”

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Posted 8 months ago

Fantastic, Robert! Happy touch-up painting! 🎨🚗✨

Posted 8 months ago

“Fast delivery, paint colour was a very good match and the paint pen was ideal for the job.”

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Posted 8 months ago

Thank you for your feedback, Paul! It’s great to know the paint pen worked perfectly for your needs. If you ever need anything else, please don’t hesitate to reach out. Thanks for choosing Touch Up Paint Factory!🚗✨

Posted 8 months ago

“A great pen with the perfect colour match”

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Posted 8 months ago

Hi there, Jacob! 👋 Thank you for rating our pen and paint match a stellar ⭐⭐⭐⭐⭐ review!

Posted 8 months ago

“I purchased two touch up paints for different car. The shade for both were perfect and easy to use. The instructions were very useful as well. Top marks”

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Posted 8 months ago

Thank you for your fantastic review! Glad that you found the match perfect and that it's easy to use. our positive feedback means a lot to us, and we’re thrilled to have met your expectations. If you have any further needs or questions, please feel free to reach out. Top marks to you as well, Bruce! 💖

Posted 8 months ago

“Excellent touch up pen. Perfect colour match”

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Posted 8 months ago

Hello Nigel! Thank you for sharing your Touch Up Paint Factory experience! 🚗✨

Posted 8 months ago

“Great colour match for my 1964 American Ford and fast delivery. Great service.”

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Posted 8 months ago

Hi there, Geoff! Thank you for your kind words! We are glad that we have met your expectations with our service and paint. If you need any further assistance, please don’t hesitate to reach out. Happy touch-up painting! 🎨

Posted 8 months ago

“The despatch was very fast after ordering. The touch up up paint and brushes are excellent. I would definitely use The TUP Factory again.”

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Posted 8 months ago

Thank you for your kind words and a glowing 🌟🌟🌟🌟🌟 rating, George! We are looking forward to serving you and your vehicle again in the future! 🚗✨

Posted 8 months ago

Touch Up Paint Factory is rated 4.6 based on 4,383 reviews