Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.54

4.5 Rating 6,037 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.5

Based on 6,037 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 18th July 2026

Ian C

Touch Up Paint Factory 5 star review on 16th July 2026

Anonymous

167

Anonymous

Anonymous // 01/01/2019

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“Excellent service, aerosol and touch up paint a perfect match, primer and clearcoat excellent. Highly recommended! ,”

Touch Up Paint Factory 5 star review on 28th July 2025

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Posted 11 months ago

Awesome, thank you so much for taking the time to share your experience using Touch Up Paint Factory.

Posted 9 months ago

“Godne polecenia.”

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Posted 11 months ago

Dziękujemy serdecznie za Twoją rekomendację, Mariusz. Cieszymy się, że zasłużyliśmy na Twoją 5-gwiazdkową ocenę. ⭐⭐⭐⭐⭐

Posted 9 months ago

“I'm really pleased with my paint. The colour match for my classic motorcycle is absolutely spot on. Even Triumph could do that. Fast delivery too. I highly recommend these guys.”

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Posted 11 months ago

It’s wonderful to hear your touch-up was a success – thanks for the glowing review and recommendation, Nigel! Happy motoring! 🏍️

Posted 9 months ago

“I was satisfied with the product”

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Posted 11 months ago

Hello Anthony, glad to hear that you are satisfied with the paint. If there's anything that we can do to help improve your experience, do let us know.

Posted 11 months ago

“Prompt service, great product”

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Posted 1 year ago

Thanks for choosing Touch Up Paint Factory and for leaving us a perfect 5-star rating!

Posted 9 months ago

“Would recommend and buy from this company again, had no faults with delivery or the item itself.”

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Posted 1 year ago

Thank you so much for your 5-star feedback, Kyra. We appreciate your support and recommendation!

Posted 9 months ago

“Best colour match I've ever bought, customer service also 5* Will definitely be using The Touch Up Paint Factory in the future.”

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Posted 1 year ago

Thanks for choosing Touch Up Paint Factory! We’re thrilled to have earned your 5-star approval. We look forward to serving you and your car again in the future! Cheers! 🚙✨

Posted 9 months ago

“Bought two base coat's separately. First discharged paint fan well for two thirds of the can the pressure then dropped and paint fan became extremely thin disrupting paint overlay. Second can finished this small job with enough left over to complete another small panel the can performing well to the end. Both were then clear coat finished with their 2k lacquer to a very high finish without the need to cut and polish. Whilst generally the paint match and mix, along with the discharge pressure is normally very good, I do think a 500 ml size can would be a fairer amount for the price charged.”

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Posted 1 year ago

Thanks for the detailed feedback, Rod—it’s great to hear the second can performed well and the finish came out to a high standard. We appreciate your feedback with the product and pricing as well. We shall take note of this and pass it along.

Posted 11 months ago

“Easy to order and quick delivery”

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Posted 1 year ago

Thank you for your feedback from order to delivery, Alfred! 🚚⚡💙

Posted 9 months ago

“The paint pen wasnt the right colour to i choose and expected”

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Posted 1 year ago

Sorry to hear the colour wasn’t a match, Harry. Please get in touch with us at info@touchuppaintfactory.co.uk so we can help sort this for you.

Posted 11 months ago

“Easy to use kit and colour matched up great.”

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Posted 1 year ago

Great to hear about your positive experience, Barrie! ⭐⭐⭐⭐⭐

Posted 9 months ago

“My order arrived promptly and when I finally got around to using it the colour match was excellent.”

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Posted 1 year ago

Hello Martin! We’re glad we could turn your initial scepticism into confidence by delivering a perfect colour match — just as our 100% Colour Match Guarantee promises.

Posted 9 months ago

“The paint arrived very quickly and is an exact match. Thank you so much.”

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Posted 1 year ago

Hi Richard! Thank you so much for taking the time to share your paint match experience with Touch Up Paint Factory,

Posted 9 months ago

“Excellent service, speedy delivery. have yet to use the paint”

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Posted 1 year ago

Hi there! Thank you for taking the time to share your experience. Once you had the chance to use the paint, we would be eager to know how it worked for you.

Posted 9 months ago

“Fantastic! Best ever solution for minor blemishes. Where have you been all my life!”

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Posted 1 year ago

We sincerely appreciate the kind words and top marks, Ian! We look forward to serving you and your car again in the future! 🚙✨

Posted 9 months ago

“There was a problem caused by the DVLA documenting wrong colour. It was identified and resolved by company within in 24 hours. Product arrived quickly , it was a perfect match and easily applied. Recommend thoroughly.”

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Posted 1 year ago

Hello Darren! Many thanks for the fab review! We’re happy to have helped you sort out the issue.

Posted 9 months ago

“Very informative website and dispatched very quickly.”

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Posted 1 year ago

Hello there! Thank you so much for your feedback.

Posted 9 months ago

“Easy and quick service. This is the second colour pen I have used and the match is perfect, thank you”

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Posted 1 year ago

Thanks for the stellar feedback, Steve – glad to hear that you got a perfect match.

Posted 9 months ago

“I found your product to be the perfect match for my car”

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Posted 1 year ago

Cheers for the top rating, Stephen! We're thrilled our paint match worked so well on your vehicle. 🥂

Posted 9 months ago

“Well, they turned it around. Wrong colour turned up. It happens 🤷🏻‍♂️, Problem rectified with a new can of correct colour. All good”

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Posted 1 year ago

Sorry to hear you’ve had a poor experience and no reply so far, Jonathan—that’s not how we want things to be. Please try reaching out again so we can make it right for you. Additionally, it seems our team has already reached out to you. We hope to address your concerns, so please do respond to us. Thank you.

Posted 11 months ago

Touch Up Paint Factory is rated 4.5 based on 6,037 reviews