Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,326 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 15th January 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to use, just follow the instructions. Definitely recommend this product.”

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Posted 1 year ago

Thank you so much for your kind words and for recommending TUPF, Peter! 💙

Posted 11 months ago

“Easy to use”

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Posted 1 year ago

Wonderful! Thank you for your feedback, Alison! 🚙✨

Posted 11 months ago

“Received my all in one touch up paint pen. Grey was the colour I was looking for used it at the weekend and it's a lot darker than the original paint on the car. Actually had to remove it from the car again as you could clearly see that parts of the car that was touched up because of the much darker grey colour that was in the pen the day after I posted this the paint factory got in touch they mixed more paint sent it F.O.C put a small bit on my door where there was a chip happy to say now gone. Probably a bit premature with my 1st review would highly recommend this company for the product and the excellent customer service well done the team at the touch up paint factory”

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Posted 1 year ago

"Sorry to hear about the mismatch Vincet! We know how important it is to get the perfect colour match, and it sounds like the grey wasn’t quite right this time. It seems that our team has already initiated a contact with you, so please do respond to the email that was sent so we cam further help you. We appreciate you bringing this matter into our attention and we hope to make things right for you.

Posted 1 year ago

“perfect matchfor colour and easy to use”

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Posted 1 year ago

Awesome, Bob! Thank you so much for sharing your experience with us. 🚙✨

Posted 11 months ago

“The paint match wasn’t very good. It was much darker. Then the paint it was to match.”

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Posted 1 year ago

We’re really sorry to hear the paint match wasn’t quite right for you, Clifton. We understand how important it is for the colour to be spot on, and we’d love to help resolve this. Please get in touch with us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, and we’ll do everything we can to make it right for you!

Posted 1 year ago

“All items delivered without fail, the colour match was bang on as was the quality of products used.”

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Posted 1 year ago

Hello Adrian! We can’t thank you enough for the glowing review! It’s fantastic to hear you had a positive experience. 💙

Posted 11 months ago

“Bought for my elderly uncle who had a couple of scratches on his car used the touch up pen perfect match would recommend”

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Posted 1 year ago

We’re absolutely thrilled with your feedback, Terry! Thank you for the 5 stars and for taking the time to leave such a wonderful review. We’re so glad to hear how well it worked on your uncle’s car!

Posted 11 months ago

“I bought spray paint for my Suzuki GSX S1000 GT to replenish the metallic Triton Blue fairings, the spray deposit was even [no blobs], had good coverage and the colour match could not have been better, also delivery was fast and the price fair for the quality of product... Touch Up PF will be my go to supplier for future projects, well done Gents because I can be fussy.”

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Posted 1 year ago

Hello Ian! Thank you so much for your detailed review! It’s great to know that delivery and pricing made a positive impression. We truly appreciate your trust in us and look forward to being your go-to company for touch-up paints in the future. Thanks again for the kind words, and we're glad we could meet your high standards!

Posted 11 months ago

“Paint is a good match for my van”

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Posted 1 year ago

Awesome! Thank you so much for sharing your paint match experience, Mathieson!

Posted 11 months ago

“Très content du service, de la rapidité de livraison et de la qualité du produit.”

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Posted 1 year ago

Merci pour la brillante critique, Alain! 💙

Posted 11 months ago

“Very good fast delivery top quality and service”

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Posted 1 year ago

Thank you for the ⭐⭐⭐⭐⭐ rating!

Posted 11 months ago

“Very good match should say perfect match well impressed”

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Posted 1 year ago

Hello Neville! What a lovely review—thank you! We’re so pleased you had such a positive experience.

Posted 11 months ago

“Very good match and speedy delivery”

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Posted 1 year ago

Awesome! Your review made our day! We appreciate you sharing your paint match and delivery experience with us. 💙

Posted 11 months ago

“I don't normally write reviews, making an exception here. If you need touch up paint, you can't go wrong with Touch Up Paint Factory. Thank you guys, all the best. Will”

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Posted 1 year ago

We greatly appreciate the exception that you have made for us, Will. Thank you so much for sharing your experience and giving us a perfect 5-star rating! ⭐⭐⭐⭐⭐

Posted 11 months ago

“Now used product yet but site very easy to use as did not know colour code of car. 5 out of 5 for that.”

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Posted 1 year ago

A perfect 5 out of 5 as well for you Joyce for making our day! Thank you so much for sharing your feedback with the website. 🌐✨💙

Posted 11 months ago

“Promptly delivered, thank you.”

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Posted 1 year ago

Happy to hear you had a positive delivery experience with us, Jim! 🚚⚡💙

Posted 11 months ago

“Perfect match for my giant revolt x paint!”

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Posted 1 year ago

Wonderful! Thank you so much for sharing your paint match experience, Francis! 🎨

Posted 11 months ago

“Great service, prompt delivery and touch up paint stick was the exact colour, used the stick on some stone chips and couldn't see any marks after applying. So easy to use.”

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Posted 1 year ago

Hello Graeme! Thanks so much for your fantastic review! We’re chuffed to hear you had a top experience. 🚙✨

Posted 11 months ago

“Easy to order with good response from company,”

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Posted 1 year ago

A huge thank you for your wonderful 5-star review, Vince! We’re so happy to hear you had a speedy and helpful experience with the support. 💙

Posted 11 months ago

“Quick delivery, good informative service.”

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Posted 1 year ago

Lovely! Thank you so much for sharing your experience with us, Mike! ⭐⭐⭐⭐⭐

Posted 11 months ago

Touch Up Paint Factory is rated 4.6 based on 5,326 reviews