Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,365 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 23rd February 2026

David E

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Fast delivery.. all the necessary tools and kit needed were in the envelope. I used the one this morning and it’s a great colour match. One thing to be aware of, it takes a lot of shaking and coaxing to get the paint to the end of the pen.. but it does get there. Very pleased. Thank you.”

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Posted 1 year ago

Hi there, Tim! Thank you for your kind words; they truly motivate us! 🙌 🙌 🙌

Posted 1 year ago

“I’ve used The Touch Up Paint Factory a few times now and am really pleased with their service and quality of their products. I’m just a hobbyist and buy colour matched paint for my old car in 1K aerosols. The paint match is very good and the spray finish from the cans, with variable nozzles, is excellent. Delivery is quick too and the free degreaser cloths are always appreciated.”

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Posted 1 year ago

Hello Andrew! It’s wonderful to hear that you’ve had such a positive experience with Touch Up Paint Factory! Thank you for sharing your thoughts—your enthusiasm for the service is truly appreciated. Here’s to many more successful touch-ups ahead! 🚗🎨

Posted 1 year ago

“Quick delivery, clear instructions, easy to apply and a good colour match.”

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Posted 1 year ago

Thank you for your lovely comments, Alan!

Posted 1 year ago

“Great service and prompt delivery. A perfect match for our car.”

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Posted 1 year ago

Wonderful, Christine! ⭐⭐⭐⭐⭐

Posted 1 year ago

“Ordered paint to match my 2016 BMW 330D Touring, and that's exactly what turned up. Came with a bunch of handy touch-up sticks which were ideal for the job. Had trouble finding the original stone chip damage after only the first coat - couldn't ask for more.”

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Posted 1 year ago

Hi Brenna! It’s always a pleasant surprise when the results exceed expectations, thank you for choosing TUPF for your touch-up needs. If you have any more projects in mind, we’re always here to assist. Here’s to keeping that BMW looking as good as new! 🚙✨

Posted 1 year ago

“Very good match.”

Touch Up Paint Factory 5 star review on 3rd October 2024

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Posted 1 year ago

Hi there, Akif! Your positive review and the image that shows how TUPF works an truly warms our hearts. 💖

Posted 1 year ago

“Great service and prompt delivery.”

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Posted 1 year ago

⭐⭐⭐⭐⭐ 🙌🙌 Awesome, Rory! Thank you ever so much for your kind words!

Posted 1 year ago

“Great selection of colours, quick secure delivery. Pack includes a wax removal wipe, instructions and a touch up pen”

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Posted 1 year ago

Thank you for taking the time to share your Touch Up Paint Factory experience, Simon! 💙

Posted 1 year ago

“We had a fairly extensive scrape from the wheel arch and across the doors. We used the spray paint and the results were great. The scrapes across the doors have completely disappeared and the wheel arch looks so much better. The paint is exactly the right colour and it was so much easier just putting in the car reg to get the right colour match. Would highly recommend.”

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Posted 1 year ago

Your review made our day, Martina! We can’t thank you enough for your support! 💙

Posted 1 year ago

“Paint match was superb, alot better than I expected, spray nozzle worked well, nice clean spray, no lumpy bits.. very pleased .”

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Posted 1 year ago

We’re so thankful for your positive feedback with TUPF's product/paint! 🎨💖

Posted 1 year ago

“Great colour match. Thanks”

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Posted 1 year ago

🎨🙌 Awesome! Thank you, Rob, for your great feeedback!

Posted 1 year ago

“Fantastic quality Very fast delivery Highly recommended”

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Posted 1 year ago

Your review is deeply valued—thank you, Gary! 🚙✨

Posted 1 year ago

“As described and when promised.”

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Posted 1 year ago

Thank you for your perfect ⭐⭐⭐⭐⭐ rating! 💙

Posted 1 year ago

“This isn't the first time I've used the paint factory, so easy to use there web site. Enter you vin number and the paint match is bang on every time.”

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Posted 1 year ago

Thank you for taking the time to uplift us with your review, Ivan! 🔥💙

Posted 1 year ago

“Great service and would recommend”

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Posted 1 year ago

Your review is a wonderful gift to us—thank you, Clive! 💖

Posted 1 year ago

“The paint would not flow properly you had to keep pushing hard on the nib until it flattened and came out paint went everywhere for £22 completely useless item dont bother”

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Posted 1 year ago

Hello Jeffrey! Thank you for sharing your feedback; it’s clear this has been quite a messy situation! We completely understand your frustration, especially after investing in a product that hasn’t met your expectations. We’re keen to make this right for you. Could you please reach out to us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495? We’re here to help you find a solution that works and hope to improve your experience with us moving forward. Looking forward to hearing from you!

Posted 1 year ago

“Paint matches perfectly and hides scratches well definitely be ordering more”

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Posted 1 year ago

🤩💙 Awesome, Mat! We’re so thankful for your positive feedback!

Posted 1 year ago

“I bought the touch up paint for my blue Dacia Sandero I had a scratch beside the drivers side of the door handle probally caused by a key after applying the paint the scratch has completely dissapeared I applied some polish and it looks great the paint is a great buy.”

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Posted 1 year ago

Thank you for sharing your wonderful experience, Charlie!

Posted 1 year ago

“I am very much obliged to the Touch up Paint factory for the secific help given to me in overcoming paint difficulties with my Clasic car. The care in getting exactly the rght colour and the advice given was most helpful. I would have no reservation in reccommending their servece to any car owner.”

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Posted 1 year ago

Hello John! Finding the right colour can be quite a challenge, so it’s fantastic to hear your positive experience with Touch Up Paint Factory. Your recommendation speaks volumes, and it’s lovely to see such care and attention to detail acknowledged. If you ever need further assistance or have more projects in mind, we’re here to help. Happy driving! 🚗✨

Posted 1 year ago

“I received the touch up pen cant use it at the moment due to the weather but looking forward to seeing the rsult after using it”

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Posted 1 year ago

Hi there, Gene! Glad that you have received the paint. We're excited for you to use the paint and see the results—it’s always rewarding to give your car a treat. If you have any questions when you finally get to it, don’t hesitate to reach out. Here’s hoping for some sunshine soon, so you can get to work on that touch-up! 🌤️

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,365 reviews