Touch Up Paint Factory Reviews

Name: Touch Up Paint Factory
Address: 23 Thorpe Place, Thopre Way Ind Est, Banbury, Oxfordshire
Rating: 4.55

4.6 Rating 5,375 Reviews

88 %

of reviewers recommend Touch Up Paint Factory

4.6

Based on 5,375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Touch Up Paint Factory:

Touch Up Paint Factory (TUPF) was created to offer the DIY user the best possible paint and repair products so as to achieve a professional quality repair at home.

All of our products and chemistry is of the highest possible professional grade as we do not look to compromise on quality so as to give you the best possible tools to complete the best possible repair.

Touch Up Paint Factory 5 star review on 17th February 2026

David F

Touch Up Paint Factory 5 star review on 15th January 2026

Polly W

Touch Up Paint Factory 5 star review on 10th January 2026

David F

Touch Up Paint Factory 5 star review on 28th December 2025

Hugh R

152

Anonymous

Anonymous // 01/01/2019

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“Great colour match. Thanks”

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Posted 1 year ago

🎨🙌 Awesome! Thank you, Rob, for your great feeedback!

Posted 1 year ago

“Fantastic quality Very fast delivery Highly recommended”

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Posted 1 year ago

Your review is deeply valued—thank you, Gary! 🚙✨

Posted 1 year ago

“As described and when promised.”

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Posted 1 year ago

Thank you for your perfect ⭐⭐⭐⭐⭐ rating! 💙

Posted 1 year ago

“This isn't the first time I've used the paint factory, so easy to use there web site. Enter you vin number and the paint match is bang on every time.”

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Posted 1 year ago

Thank you for taking the time to uplift us with your review, Ivan! 🔥💙

Posted 1 year ago

“Great service and would recommend”

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Posted 1 year ago

Your review is a wonderful gift to us—thank you, Clive! 💖

Posted 1 year ago

“The paint would not flow properly you had to keep pushing hard on the nib until it flattened and came out paint went everywhere for £22 completely useless item dont bother”

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Posted 1 year ago

Hello Jeffrey! Thank you for sharing your feedback; it’s clear this has been quite a messy situation! We completely understand your frustration, especially after investing in a product that hasn’t met your expectations. We’re keen to make this right for you. Could you please reach out to us at info@touchuppaintfactory.co.uk or call us at +44 (0) 1295 380 495? We’re here to help you find a solution that works and hope to improve your experience with us moving forward. Looking forward to hearing from you!

Posted 1 year ago

“Paint matches perfectly and hides scratches well definitely be ordering more”

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Posted 1 year ago

🤩💙 Awesome, Mat! We’re so thankful for your positive feedback!

Posted 1 year ago

“I bought the touch up paint for my blue Dacia Sandero I had a scratch beside the drivers side of the door handle probally caused by a key after applying the paint the scratch has completely dissapeared I applied some polish and it looks great the paint is a great buy.”

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Posted 1 year ago

Thank you for sharing your wonderful experience, Charlie!

Posted 1 year ago

“I am very much obliged to the Touch up Paint factory for the secific help given to me in overcoming paint difficulties with my Clasic car. The care in getting exactly the rght colour and the advice given was most helpful. I would have no reservation in reccommending their servece to any car owner.”

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Posted 1 year ago

Hello John! Finding the right colour can be quite a challenge, so it’s fantastic to hear your positive experience with Touch Up Paint Factory. Your recommendation speaks volumes, and it’s lovely to see such care and attention to detail acknowledged. If you ever need further assistance or have more projects in mind, we’re here to help. Happy driving! 🚗✨

Posted 1 year ago

“I received the touch up pen cant use it at the moment due to the weather but looking forward to seeing the rsult after using it”

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Posted 1 year ago

Hi there, Gene! Glad that you have received the paint. We're excited for you to use the paint and see the results—it’s always rewarding to give your car a treat. If you have any questions when you finally get to it, don’t hesitate to reach out. Here’s hoping for some sunshine soon, so you can get to work on that touch-up! 🌤️

Posted 1 year ago

“Colour not a great match and nib on the paint pen isn't the best ended up using a fine art brush”

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Posted 1 year ago

Thank you for your feedback, Dean! It’s a shame to hear that the colour wasn’t quite right and that the nib didn’t meet your expectations. We appreciate your patience and would like to help you find a solution. If you could contact us at info@touchuppaintfactory.co.uk or +44 (0) 1295 380 495, we can look into options for you. We want to make sure you get the full assistance that our team can provide.

Posted 1 year ago

“Colour matched perfectly & arrived very fast.”

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Posted 1 year ago

Thank you for your delightful rating and review, Peter! Happy driving! 🌈

Posted 1 year ago

“The paint arrived next day when ordered after 3 the day before the colour match was spot on, will deal with again when I have to”

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Posted 1 year ago

Wonderful, Ray! We're so glad to hear your positive experience with us and we appreciate your continued support!💓

Posted 1 year ago

“Sent out quickly. Paint easy to apply and dried fast. A good colour match. Very happy with this product.”

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Posted 1 year ago

Thank you for your trust in us! Glad that we have met your expectations!

Posted 1 year ago

“Excellent colour match, as per usual.”

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Posted 1 year ago

🤩 Wow! Thank you so much for rating us a perfect 5 and for your continued support with Touch Up Paint Factory.

Posted 1 year ago

“Great quality and quick service”

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Posted 1 year ago

Wonderful! Thank you so much for your kind words with our paint and service.

Posted 1 year ago

“The response and service was brilliant and prompt with the delivery. Thank you”

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Posted 1 year ago

Thank you for choosing us, Chris and for sharing your TUPF experience!✨

Posted 1 year ago

“Ease of use on website Enter reg Colour match Tbc”

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Posted 1 year ago

Awesome, Mark. Thank you for sharing your Touch Up Paint Factory experience from delivery to paint match. We look forward to another opportunity to assist you again in the future.

Posted 1 year ago

“The paint i wanted was for my Mercedes 560 sec 1990 , when i wenbt to mercedes they said i have to go to Mercedes in Germany to get it unreal , then i saw you advert pur my reg number in and you came back with the correct clouer it was amazing and yes it mached 150% wonderful That you so much Steve Hayes”

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Posted 1 year ago

Thank you for trusting us with your needs, Stephen! 💙

Posted 1 year ago

“Very good will use them again bit post is a bit high for the time it takes”

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Posted 1 year ago

Thank you for your delightful support, Michael.

Posted 1 year ago

Touch Up Paint Factory is rated 4.6 based on 5,375 reviews