The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,429 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service.”

Helpful Report

Posted 11 years ago

Hi Alex, many thanks for leaving such a positive review - we really appreciate your time. The Bahco LTS tape you bought is a great tool - I'm sure you'll get plenty of reliable (and accurate!) use out of it.

Posted 11 years ago

“This purchase was very simple and easy and the Bahco 5m tape measure arrived very quickly. The tape measure is also a great product.”

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Posted 11 years ago

Hello Vincent, many thank for leaving such a positive review for The Tape Store. We really appreciate you sharing your thoughts and experiences. Please come again!

Posted 11 years ago

“I'm a surveyor dealing with shop property. Wanting to update my Leica laser distance measure (Classic model), I ordered the Disto D810. Thinking I might've made a mistake, I emailed The Tape Store to hold the order pending my calling them. I spoke with Ian Johnson of TTS and the differences and drawbacks for my specific requirements were clarified. I opted for the Disto D510. The invoice couldn't be changed but the difference in price was processed and refunded promptly and I received the D510 next day via courier. I familiarised myself with how to use the D510, customised the functions and used it a couple of days later on inspections. Brilliant. If and when I shop around, then it's not the lowest price I'm after, but finding people who understand the difference been 'customer service' and how I'm spoken to during the transaction. Would I hesitate to use The Tape Store again? No.”

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Posted 11 years ago

Hello Michael, thank you very much for taking the time out of your day to leave a review. I'm glad to hear we were able to help you out and that you feel you've got exactly the service (and the product) you required. Please let us know if there's anything else we can help you with.

Posted 11 years ago

“Good website to access & use. Speedy response to emails and product arrived within 48 hours. Excellent service that I will use again & recommend, (which I have done to colleagues all ready).”

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Posted 11 years ago

Hi Bob, thank you very much for leaving a review. We really appreciate you taking the time out of your day and would like to thank you for recommending our company to your colleagues. Please let us know if there's anything else we can do for you.

Posted 11 years ago

“The item that I wanted was in stock at a competitive price. The order was despatched very rapidly indeed and delivered by next-working-day service very efficiently.”

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Posted 11 years ago

Hi Antonio, many thanks for your kind words. The Disto D110 you've bought is a great little tool and one that's proved incredibly popular since it was introduced earlier this year. Please do let us know how you get on.

Posted 11 years ago

“Very quick delivery, fantastic range of tapes, will definitely use again”

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Posted 11 years ago

Hello Rodney, many thanks for leaving such a positive review. Please come again!

Posted 11 years ago

“Huge range of tape measures,easy to use website,excellent service and delivery,nice to have a high level of customer satisfaction these days.”

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Posted 11 years ago

Hi Kenneth, many thanks for leaving a review. We appreciate your kind words! Please let us know if there's anything else we can do for you.

Posted 11 years ago

“Having suffered problems in placing order on the website I emailed the Tape Store and received a speedy response from Ian Johnson who called me and took/processed the order over the phone. The order arrived the following morning. What started off as a frustration was well handled and converted into a positive very quickly. Great service. D Cox the TSK Group.”

Helpful Report

Posted 11 years ago

Hi David, many thanks for leaving a review - it's greatly appreciated and I'm glad we managed to resolve your problem when ordering online. We're looking into the problem you had and will hopefully be able to identify and fix it soon. Please come again!

Posted 11 years ago

“Excellent service. The Leica D510 arrived next day as promised. They use UPS which I know to be a reliable carrier.”

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Posted 11 years ago

Hi Derek, many thanks for your review and, of course, for your order. The Disto D510 is an incredible tool and one I'm sure you'll get years of reliable (and accurate!) use out of. Please visit us again!

Posted 11 years ago

“Great service, pricing and without doubt very customer focused. Thank you.”

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Posted 11 years ago

Hello David, many thanks for your review. I hope the Disto D110 you bought is living up to your expectations? Please let us know if there's anything else we can do for you!

Posted 11 years ago

“Helpful, informed and good value.”

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Posted 11 years ago

Hi Bill, many thanks for leaving a review - greatly appreciated. I hope the Bahco tapes you bought met your expectations. If you get a chance please could you remind us of that Japanese manufacturer of 'surveyor ropes'? Thanks!

Posted 11 years ago

“The tapes you had in stock were damaged so you rang me and explained the delay in returning my order. Very polite and professional.”

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Posted 11 years ago

Hello Ron, many thanks for your review, we appreciate your feedback. Our priority is obviously to get you the tapes you need in perfect condition - thank you for understanding the one day's delay! Please come again.

Posted 11 years ago

“Stanley Fat Max makes measuring gaps a one person job as the blade stays horizontal when extended to over 3 metres. The end hook is of generous proportions that provides a secure anchor.”

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Posted 11 years ago

Hello Ian, many thanks for taking the time to leave a review - I'm glad you rate the FatMax tape highly, they certainly go down well with our customers and get some great reviews. Please let us know if there's anything else we can help you with.

Posted 11 years ago

“Easy to use and purchase from the site and the goods arrived as quick as you like. they were early in fact.”

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Posted 11 years ago

Hi Mark - thank you so much for leaving a review, and such a positive one at that. We really appreciate you taking the time out of your day. Please come again!

Posted 11 years ago

“Swift delivery. Quality product. Effortless!”

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Posted 11 years ago

Hi Colin, many thanks for leaving a review - very kind of you. Please come again!

Posted 11 years ago

“Very good service and fast delivery will use again”

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Posted 11 years ago

Hi Thomas, thank you for leaving a review - our customers' feedback really helps us improve our service for others in the future. The Trumeter 5000 wheel you bought is a great, well-engineered tool that I'm sure will serve you well. Please let us know if there's anything else we can do for you.

Posted 11 years ago

“Great service. Very fast delivery and quality product at a competitive price”

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Posted 11 years ago

Hi David, thank you very much for leaving a review - we appreciate all feedback but it's always nice to get such a positive review. Please come again!

Posted 11 years ago

“Used the online chat to ask a question, received a response which answered my query in minutes. Order process was straightforward, able to pay using PayPal which is great. Free next day delivery which is excellent and product arrived the next day via courier no problems. Highly recommended.”

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Posted 11 years ago

Hi Matthew, many thanks for leaving such a positive review. And, of course, for your order! The Disto you bought is a fantastic tool - and proves a real benefit to property/construction professionals such as yourself. Please do let us know if there's anything else we can do for you/your firm in the future.

Posted 11 years ago

“Nice easy quick transaction”

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Posted 11 years ago

Hello Mark, thank you for leaving a review. The Disto you purchased is a great tool that should pay dividends in terms of convenience and time saved. Please let us know if there's anything else we can do to help.

Posted 11 years ago

“Excellent speedy service , tape arrived within 36 hours with 1st class post .”

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Posted 11 years ago

Hello John, many thanks for taking the time to leave a review. The Lufkin 30m tape you've bought is an excellent tool - I'm confident it'll give you many years of quality service.

Posted 11 years ago

The Tape Store is rated 4.8 based on 1,429 reviews