The Tape Store Reviews

Name: The Tape Store
Address: 9-15 Grundy Street, Liverpool
Rating: 4.84

4.8 Rating 1,409 Reviews

99 %

of reviewers recommend The Tape Store

Company Reviews

Metrics

Info

4.8

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Tape Store:

The Tape Store is the UK's only dedicated supplier of hand held measuring tools. From tape measures and Leica DISTO laser measures to Protimeter moisture meters.

Selling to the public, trade and wholesale markets, our products are available in quantities ranging from 1 into the thousands and come with our 100% money back guarantee.

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The Tape Store 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

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“prompt and helpful advice and speedy (next day) delivery”

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Posted 5 years ago

“No brake mechanism, pin on the reel handle has already started coming out. Disappointed”

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Posted 5 years ago

Thank you very much for your product review. We are very sorry for the issue you have experienced with your tape and the pin in the handle should not have come loose and we would be more than happy to take a look at the tape for you. With regards to a brake mechanism, the 50m tape you purchased is classed as a long tape design none of which feature auto-rewind because the size of the spring coil required to re-coil the tape would have to be very large and potentially quite dangerous at the later end of the rewind process as the resistance offered by the shorter length tape decreases. The brake mechanism is designed for use with tapes with a sprung recoil system as found in most shorter pocket tapes. It is needed for two reasons firstly to lock off a tape at the desired length to stop it rewinding automatically and secondly to control the speed of the rewind. As long tapes do not have this recoil system and rely on a manual rewind system; instead, none of the manufacturers fit a brake system to this type of tape. I hope this is of help and should you have any questions regarding the issues you are having, then please do not hesitate to contact us again. The Tape Store Sales Team

Posted 5 years ago

“Excellent products and super-fast delivery.”

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Posted 5 years ago

“I received excellent customer service. I am a serious DIY'er and not a professional builder but received careful, patient explanations of how to use the cable detector giving me a great deal of confidence in using the product. The item was well packed, arrived very promptly. I would not hesitate to recommend this company. Cheers, Paul Craven”

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Posted 5 years ago

“Superb service and price”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I have used this company before. Happy with the products and the speed of delivery.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“very good company and excellent delivery no complaints whatsoever would give the tape store 100% Danny Quinn..”

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Posted 5 years ago

“I am happy with the damp meter, it arrived next day as promised. I would use The Tape Store again.”

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Posted 5 years ago

“Quick delivery. Knowledge was extent. Very good to deal with. Courteous and friendly.”

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Posted 5 years ago

“Very professional service”

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Posted 5 years ago

“Very swift replies to my questions. Rapid dispatch too. Can't ask for more really.”

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Posted 5 years ago

“great price and arrived promptly.”

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Posted 5 years ago

“Great service. Got my tape measure the day after ordering using the first class delivery.”

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Posted 5 years ago

“thank you for prompt service”

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Posted 5 years ago

“Lightning tape delivery, Lovely packaging,cant fault em. Top firm cheers!”

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Posted 5 years ago

“Products ordered and delivered within 48hrs in a seamless, trouble free experience.”

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Posted 5 years ago

“Bought Bahco tape measure which is excellent quality and exactly what I needed. The Tape Store provided great service and the order was delivered quicker than expected.”

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Posted 5 years ago

“Great service and choice of tape measures. I always want metric only tapes and they have a good choice”

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Posted 5 years ago

The Tape Store is rated 4.8 based on 1,409 reviews