The Norfolk Agents Reviews

Name: The Norfolk Agents
Address: Fakenham Industrial Estate, 7 George Edwards Rd, Fakenham
Rating: 4.86

4.9 Rating 194 Reviews

97 %

of reviewers recommend The Norfolk Agents

Company Reviews

Metrics

4.9

Based on 194 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0808 168 9134

Email:

info@thenorfolkagents.co.uk

Location:

Fakenham Industrial Estate, 7 George Edwards Rd
Fakenham
NR21 8NL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We couldn’t have asked for a better agent - communication and processes were excellent. Hayley was very supportive, always professional, calm and empathetic. Would absolutely recommend.”

Helpful Report

Posted 1 week ago

“Excellent service especially when organising the viewings, and ironing out issues in the conveyancing process. We have completed by Xmas in large part due to Shane going above and beyond. Knowledgeable, accessible and friendly Highly recommend”

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Posted 4 months ago

“I can highly recommend the Norfolk Agents. I have just sold my house and purchased a bungalow, through the Norfolk Agents. Shaye dealt with both my sale and my purchase. From start to finish of the process, Shaye kept me updated regularly. She also did everything possible to make the sale and purchase go smoothly ,and was very supportive on both. Shaye even went the extra mile and came personally,with a welcome pack and new home card, on the day of my move. Which I really appreciated. When I move in the future ,I will definitely use the Norfolk Agents again.”

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Posted 9 months ago

“Would like to give six stars! ****** Laura has given our house rental process 110% and the team at The Norfolk Agent have been working really hard to find the right tenants for the property. At all times they are uptodate and knowledgeable, they kept momentum with interested tenants, and excellent communications with us as landlords. It's been very clear that behind the scenes The Norfolk Agent keeps up with the latest patterns, prices, markets etc and has advised us accordingly with factual information to back up their knowledge. If only we had started with them earlier (initially began the search for tenants with another well known agency who were not on the ball...). Laura has made the whole process very easy for us and quite frankly we don't think they charge enough for all that they do! Would highly recommend and definitely use again without hesitation.”

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Posted 10 months ago

“I can highly recommend The Norfolk Agents who recently helped me sell my property, all staff were very helpful, professional and 'on the ball' which made the whole process a little less stressful. Many thanks to all of the team Kerry”

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Posted 10 months ago

“Thank you Norfolk Agents for making the sale of our house so quick, easy and hassle free. We want to give a special mention to Lucy whose assistance has been second to none. She provided exceptional service, was always punctual, and was incredibly responsive to our queries. Thank you all so much!”

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Posted 10 months ago

“We have recently purchased a holiday chalet and from start to finish the process has been very well communicated. All of the team have been excellent with every aspect of the purchase and it has been a pleasure dealing with The Norfolk Agent for the first time. We would not hesitate to use this company again either through a sale or purchase Thank you to you all and we look forward to dealing with you again in the future. Claire & Phill”

Helpful Report

Posted 11 months ago

“We go to norfolk tavern regulary. My mum and sister and i. Staff are good. But angie is a standout .nothing is ever a problem for her she is great thank you”

Helpful Report

Posted 1 year ago

“Lucy was amazing the case was quite unique and she guide us through the whole process. I would 100% recommend The Norfolk Agents company and would always request Lucy, from the viewing to exchange she was extremely knowledgeable and professional. Communication was first class and nothing too much trouble..”

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Posted 1 year ago

“If you are selling a property I would highly recommend The Norfolk Agents. From when Ross came to give us a valuation, to the Sale completion they were all extremely knowledgeable and professional. Communication was first class and nothing too much trouble and at no time did we feel pressurised or hurried to make important decisions. It was an excellent service and very good value”

Helpful Report

Posted 1 year ago

“Shane and the Norfolk Agents team have been excellent. They were always responsive to emails and phone calls, and nothing was to much trouble. We found their professionalism and advice invaluable and kept the stress of moving to a minimum.”

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Posted 1 year ago

“The team at The Norfolk Agents were always helpful throughout our purchase. I met Daniel at the property very soon after booking a viewing. He was knowledgable about the area, and, crucially, the property. We put in an offer that morning and, with his help liaising, had it accepted within the hour. The process became a little more complicated than we expected, but his colleagues always seem to be doing their best to give us the best update they could. They were also flexible and helpful when it came to our finally getting the key and seeing the house we'd just bought. Decent people, doing their best for both sides. Which is rarer than it sounds.”

Helpful Report

Posted 1 year ago

“Shane and the Norfolk Agents team were excellent, they were always accessible and responsive via the phone and email, and provided what felt like a personal service and provided expert advice every step of the moving home process.”

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Posted 1 year ago

“At last we have found an Estate Agent who was excellent in every way. The staff we had contact with were professional, courteous and above all provided us with the support and communication that made our journey from interest to completion an easy and assured one Thank you”

Helpful Report

Posted 1 year ago

“Excellent professional service from initial quote to completion. Photos and house brochure were produced to a very high standard. Shane, in particular was on hand both via phone and e-mail at all times and he dealt with any query most effectively and in a timely manner. Would recommend highly.”

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Posted 1 year ago

“The service provided by The Norfolk Agents has been exemplary from start to finish. Lucy has made buying our first house a much easier process through her consistent communication and for going that extra mile to answer any questions that we have raised. Through the support of The Norfolk Agents we have managed to buy our house in just over 5 weeks - I would recommend this estate agent to anyone that is after a first class service.”

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Posted 1 year ago

“A big "Thank You" to all at The Norfolk Agents especially Shane, Hayley and Dan for all your help and updates during the sale. We got there in the end. All the very best in the future.”

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Posted 1 year ago

“We were very happy with the service provided by all at The Norfolk Agents, who were selling the house that we have just moved into. I did tend to bombard Daniel with questions in the early days, and he always came back to me promptly. It was just a pity that we didn't get to meet when handing over the keys - due to our being delayed. Enjoyed the Welcome Box too!”

Helpful Report

Posted 1 year ago

“Having just bought a property being marketed by Norfolk Agents I would highly recommend them. Hayley in particular was unbelievably helpful despite there being a few hiccups further down the chain. They went over and above to make sure we completed on time and I can’t thank them enough”

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Posted 1 year ago

“Professional local estate agent service at much lower price than traditional high street agents. Best of both worlds - Internet agent prices and high street agent quality service.”

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Posted 2 years ago

The Norfolk Agents is rated 4.9 based on 194 reviews