The Norfolk Agents Reviews

Name: The Norfolk Agents
Address: Fakenham Industrial Estate, 7 George Edwards Rd, Fakenham
Rating: 4.84

4.8 Rating 215 Reviews

96 %

of reviewers recommend The Norfolk Agents

Company Reviews

Metrics

4.8

Based on 215 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0808 168 9134

Email:

info@thenorfolkagents.co.uk

Location:

Fakenham Industrial Estate, 7 George Edwards Rd
Fakenham
NR21 8NL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give 0, I would give 0, but I would not be able to leave a review. I have no words to express my utter disgust at this unprofessional,incompetent bunch of timewasters.Several days ago I made an appointment to view the 402 flat at The Malt, King St.,having made it clear I was coming from London and to make sure I would be on time I booked a hotel. So there I was half an hour early ready to view the flat.But the agent had no key. Apparently the lock on the flat was changed. These are agents who let and manage the property, who arrange to have the lock changed and these incompetents cannot even ensure they have the new key to show the flat to the client who comes all the way from London. I am utterly disgusted.”

Helpful Report

Posted 10 months ago

“Avoid this estate agents if you fall in love with a house they have for sale We were in the best position having sold our house in April cash buyers too they didn’t even bother to take our solicitors details or ring up our estate agents we put in a higher offer and felt they went with another offer which was lower and they were biast for some reason Unless that buyer had cash in the bank we cannot see how our offer was rejected complete farce and feel we were unfairly treated Just a word of warning to anyone who is looking for a house in Norfolk you might wanna avoid these , equally if you are selling they may lose you a genuine good sale !!! Not impressed and never experienced anything like it”

Helpful Report

Posted 11 months ago

“Be very careful when viewing properties through this agent. They are not open and honest. Wasted out time and money viewing a property and then told us untruths when we made a genuine offer.”

Helpful Report

Posted 3 years ago

“Arranged a valuation with Ross, turned up to the appointment on time, sounded promising but never followed up with the valuation, no contact at all, wouldn’t return my calls or emails. Totally wasted both of our times.”

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Posted 4 years ago

We are sorry to hear that you did not receive your follow up letter and we sincerely apologise for the error on our part, we take customer feedback very seriously and appreciate your honest feedback.

Posted 4 years ago

“Beware buying through this agent. Offered asking price. Accepted but no written confirmation and then asked to increase the offer”

Helpful Report

Posted 6 years ago

“Very poor communication, no viewings, no feedback, they take the upfront fee and then forget about you”

Helpful Report

Posted 6 years ago

The Norfolk Agents is rated 4.8 based on 215 reviews