The Norfolk Agents Reviews

Name: The Norfolk Agents
Address: Fakenham Industrial Estate, 7 George Edwards Rd, Fakenham
Rating: 4.83

4.8 Rating 212 Reviews

96 %

of reviewers recommend The Norfolk Agents

Company Reviews

Metrics

4.8

Based on 212 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0808 168 9134

Email:

info@thenorfolkagents.co.uk

Location:

Fakenham Industrial Estate, 7 George Edwards Rd
Fakenham
NR21 8NL

Write Your review

Tell us how The Norfolk Agents made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently used the Norfolk Agents for my house sale on their pay up front fee service which is excellent value and additionally they achieved a higher price than a previous agent thought was even possible . They marketed the property with excellent photos and description and achieve a the buyerv within a week . The whole team gave me excellent professional support and guidance all throughout the sale process. Ollie was the first of the team I met and he definitely went above and beyond in getting me onto the market and also valuing another property for me . He was also promt and thoroughly professional in replying to me to on queries and progressing the sale.to completion . The whole team were excellent in communications and equally kind and compassionate in a difficult period for me . I cannot recommend them enough . The best estate agents I have ever used and would definitely use them again and highly recommend them to friends and family and beyond . I echo other reviews that the team at the King’s Lynn office give an exemplary five star service and excellent value .”

Helpful Report

Posted 1 day ago

“Was very impressed Justine was very helpful and always done her best to help”

Helpful Report

Posted 3 weeks ago

“Very impressed with purchasing our home through the Norfolk Agents. We viewed lots and they stood out by far for professionalism and knowledge on viewings, specifically Emily from Fakenham branch. Easy to liaise with and answered emails promptly! 5*”

Helpful Report

Posted 3 weeks ago

“We had a brilliant experience with using The Norfolk Agents for selling our home. No forceful sales techniques - just facts, figures, upfront honesty - exactly what you want. Everyone is so friendly. We dealt with Oliver who we couldn’t fault but in addition to this whenever we called the Kings Lynn branch everyone was always super friendly and helpful. Will definitely be our go to estate agents for in the future. Would highly recommend!”

Helpful Report

Posted 1 month ago

“We have been working with these guys for a long time and I have to say they are the best in game. They are extremely professional with a no nonsense approach. what they say is what they do. I would highly recommend this company to sell your home and I will be using them in future.”

Helpful Report

Posted 1 month ago

“Excellent service from start to finish Really friendly and help full would recommend to anyone looking for a good estate agent Thank you for all your help”

Helpful Report

Posted 2 months ago

“We are really pleased with the helpful friendly, and professional service provided by The Norfolk Agents, especially Oliver, in selling our Mum's property.”

Helpful Report

Posted 2 months ago

“I would definitely recommend The Norfolk Agents the fakenham team have been fantastic always friendly and professional, special thankyou to Hayley Lucy who was always very supportive.”

Helpful Report

Posted 4 months ago

“Lovely team, very professional and caring would absolutely recommend! Thank you.”

Helpful Report

Posted 4 months ago

“We had the pleasure of dealing with Mara, and she made everything simple and easy with regards to finding us, and facilitating, a suitable mortgage. She was informative and kept us up to date every step of the way. I would highly recommend.”

Helpful Report

Posted 5 months ago

“The Norfolk Agents sold my property & were absolutely fantastic from start to finish. The way they presented & advertised my house was first class. Always quick with viewings, offering a next day viewing service to prospective buyers on more than one occasion. Special thanks to Sarah & Oliver in the office, who offered me constant reassurance throughout a process that I found very worrying & updated me regularly. Great communication with solicitors & ensured the house sale went through at good pace. HIGHLY RECOMMENDED.”

Helpful Report

Posted 5 months ago

“Great service, would happily use again. Special thanks to Sarah at the King's Lynn branch who was amazing!”

Helpful Report

Posted 5 months ago

“The whole process from the beginning when Shaye first came to discuss the sale, right through to the end, was handled professionally. With Lucy's added professional guidance and encouragement, to get over a few hurdles on the way, the sale was concluded very satisfactorily. I am happy to recommend The Norfolk Agents.”

Helpful Report

Posted 6 months ago

“If I could give 0, I would give 0, but I would not be able to leave a review. I have no words to express my utter disgust at this unprofessional,incompetent bunch of timewasters.Several days ago I made an appointment to view the 402 flat at The Malt, King St.,having made it clear I was coming from London and to make sure I would be on time I booked a hotel. So there I was half an hour early ready to view the flat.But the agent had no key. Apparently the lock on the flat was changed. These are agents who let and manage the property, who arrange to have the lock changed and these incompetents cannot even ensure they have the new key to show the flat to the client who comes all the way from London. I am utterly disgusted.”

Helpful Report

Posted 8 months ago

“I would highly recommend the Norfolk Agents, who gave a very professional service with a personal touch. Michelle & Oliver both offered excellent service going above & beyond what was required. Mortgage advice was also offered by Mara Henderson who gave top class service organising the Mortgage, & explaining things thoroughly & simply. I would rate them all 10/10.”

Helpful Report

Posted 8 months ago

“We really could not find anything to complain about the service we have received from The Norfolk Agents. Claire our contact was an absolute delight. She was knowledgeable about the properties we viewed and so patient with us and helped us secure our new home 🏡”

Helpful Report

Posted 8 months ago

“Avoid this estate agents if you fall in love with a house they have for sale We were in the best position having sold our house in April cash buyers too they didn’t even bother to take our solicitors details or ring up our estate agents we put in a higher offer and felt they went with another offer which was lower and they were biast for some reason Unless that buyer had cash in the bank we cannot see how our offer was rejected complete farce and feel we were unfairly treated Just a word of warning to anyone who is looking for a house in Norfolk you might wanna avoid these , equally if you are selling they may lose you a genuine good sale !!! Not impressed and never experienced anything like it”

Helpful Report

Posted 9 months ago

“Lucy was great she kept us informed and up to date all the way through to the end of the sale, I’ve bought and sold lots of houses and Lucy is the best I’ve used I would definitely recommend using Norfolk agents”

Helpful Report

Posted 11 months ago

“We couldn’t have asked for a better agent - communication and processes were excellent. Hayley was very supportive, always professional, calm and empathetic. Would absolutely recommend.”

Helpful Report

Posted 1 year ago

“Excellent service especially when organising the viewings, and ironing out issues in the conveyancing process. We have completed by Xmas in large part due to Shane going above and beyond. Knowledgeable, accessible and friendly Highly recommend”

Helpful Report

Posted 1 year ago

The Norfolk Agents is rated 4.8 based on 212 reviews