The Norfolk Agents Reviews

Name: The Norfolk Agents
Address: Fakenham Industrial Estate, 7 George Edwards Rd, Fakenham
Rating: 4.84

4.8 Rating 221 Reviews

96 %

of reviewers recommend The Norfolk Agents

Company Reviews

Metrics

4.8

Based on 221 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0808 168 9134

Email:

info@thenorfolkagents.co.uk

Location:

Fakenham Industrial Estate, 7 George Edwards Rd
Fakenham
NR21 8NL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Norfolk Agents have been the best estate agents we have ever had the pleasure of working with. They are always incredibly friendly, thorough and professional. Their prices are incredible for the standard of care they offer and I never felt that once they had our money they dropped the ball or put us to the bottom of a pile, which has been my previous experience with other agents. They knew exactly who we were and what stage of negotiations we were at every time we called and they genuinely seemed to care about the whole process. We had a few ups and downs towards the end of our negotiations and they kept us informed and supported throughout- even texting outside of normal working hours to reassure us (special mention to Emma for that!). I have been recommending them to everyone who is thinking about buying or selling houses! Thank you all very much, we love our new house!”

Helpful Report

Posted 7 years ago

“I have used The Norfolk Agents twice now. In both cases I valued their prompt attention, and for their help in steering to successful conclusions what turned out to be quite tricky transactions. I can wholeheartedly recommend Ross, Laura and the team. I also saved a fortune in fees compared to what a typical High Street agent would have charged.”

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Posted 7 years ago

“Great photos and description, asking price achieved within a week, with sale followed through by the agents to exchange. Very happy with all aspects of service.”

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Posted 7 years ago

“We cannot recommend The Norfolk Agents enough! The whole team are approachable, professional and efficient. Right from valuation to completion the communication is outstanding; a very important factor to us. Thank you for your excellent service and value for money package. We would never go anywhere else- be it a high end home or a first home!”

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Posted 7 years ago

“Thank you so much for selling our property and for your help and support with some of the challenges along the way. You have been highly professional and caring throughout the process...we'll continue to recommend your services to others!”

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Posted 7 years ago

“This young and very professional team are committed to bringing a new brand of estate agency to the forefront in Norfolk, with a choice of packages including upfront and traditional at very competitive rates. We achieved a sale in just four days, which must be something of a record. Recommended.”

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Posted 7 years ago

“Really professional service with personable agents. I would recommend this company to anyone who was looking to sell.”

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Posted 7 years ago

“The Norfolk Agents were recommended to us by someone who had used them to sell their property. I would have no hesitation in recommending them. I doubt if any of the high street agents would have done as much to help the sale along.”

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Posted 7 years ago

“We were buying through The Norfolk Agents and they couldn’t have been more helpful. Compared with the agents selling our house they were just plain brilliant. We were kept not only updated but Emma went out of her way to give us information about the whole chain and helped us succeed in getting the completion date we hoped for. We would certainly use them should be ever think of moving in the future”

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Posted 7 years ago

“We have just bought our second house through The Norfolk Agents and they were a pleasure to deal with, they kept us well informed throughout the transaction, if we decide to sell in the future, we will definitely be giving you a call”

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Posted 7 years ago

“They made the whole sale process of our house very easy. If we had any questions they were quick to respond and always kept us well informed throughout the sale. I would definitely recommend them!”

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Posted 7 years ago

“Cannot fault this company. Very professional but also with a sense of humour, which is needed when selling a house as it's stressful and the Norfolk Agents took that stress away. Always kept me up to date with the progress. Lovely company and I truly hope it continues. Best of luck.”

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Posted 7 years ago

“Very professional from start to finish, could not fault in anyway and would highly recommend.”

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Posted 7 years ago

“Fantastic service. We had two houses to sell and both of them were sold within the first week of being on the market. Even my solicitor loved the property details brochure! Would definitely recommend the Norfolk Agent to anyone thinking of selling - and we saved so much on the estate agents fees that we were able to buy new carpets!”

Helpful Report

Posted 7 years ago

“We cannot thank Laura and Ross enough. Very professional service from start to finish. Ross went above and beyond to get our house on the market within two days of asking. Three weeks later it was sold and the help we had from Laura afterwards was incredible. Thank you so much!”

Helpful Report

Posted 7 years ago

“VERY PROFESSIONAL SERVICE FROM OUR FIRST MEETING THROUGH TO COMPLETION. EXCELLENT COMMUNICATION THROUGHOUT WITH HELPFUL FEEDBACK PASSED ON TO US. WOULD DEFINITELY RECOMMEND AND EXTREMELY GOOD VALUE. MANY THANKS TO THE TEAM!”

Helpful Report

Posted 7 years ago

“The communication level was exactly right and I always felt informed and guided in the sale. The information given was open and honest and I would not hesitate to use again or to recommend to anyone buying or selling. Very clear service and great Team to deal with, a real breathe of fresh air when selling your home.”

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Posted 7 years ago

“Very pleased with the service we received, very helpful, kept us informed as we went along the process. would recommend, thanks”

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Posted 7 years ago

“Great concept, backed up by good, reliable customer service. The Norfolk Agents charged an upfront fee but kept close attention to the transaction all the way through making sure that it was delivered and managed. Well done you guys!”

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Posted 7 years ago

“Extremely happy with the service, would highly recommend to people in the area. Top quality help & advice given.”

Helpful Report

Posted 8 years ago

The Norfolk Agents is rated 4.8 based on 221 reviews