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The Norfolk Agents Reviews

4.9 Rating 194 Reviews

97 %

of reviewers recommend The Norfolk Agents

Company Reviews

4.9

Based on 194 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0808 168 9134

Email:

info@thenorfolkagents.co.uk

Location:

Fakenham Industrial Estate, 7 George Edwards Rd
Fakenham
NR21 8NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was lucky enough to be introduced to The Norfolk Agents by a friend. I made contact with Shane by phone who from the start was extremely professional and helpful. I went to the office and was very impressed with the other staff - and Shane himself was an absolute delight to work with. The sale was slightly unusual but Shane was always there to guide me, even responding to emails late into the evening. I have since had contact with my lovely purchasers and they were just as impressed as I was. I would have no hesitation in recommending Shane and his team.”

Posted 3 years ago

“I joined The Norfolk Agents after having been with another agent, the difference was immediate. Their approach is refreshing. They work well together as a team & ooze enthusiasm & professionalism, even during difficult times. Special thanks to Ross & Laura who went above & beyond to deliver an exceptional individual service. They earned every penny of the commission paid & I would not hesitate in recommending them”

Posted 3 years ago

“We were very pleased with the Norfolk agents, They were always very helpful and when we had a very difficult time with our exchange due to a long chain, Laura was really very helpful as she was the one chasing everyone in the chain and sorting out the problems at the top of the chain. We would recommend them to anyone wanting to move.”

Posted 3 years ago

“This is the second time we have sold with The Norfolk Agents. The friendly and professional service is excellent. Shane and Ross couldn’t have done more for us and were always in touch with all parties. Wouldn’t hesitate to recommend. A very big thank you to Shane for support and being super efficient!”

Posted 3 years ago

“We chose The Norfolk Agents to sell our Norfolk Home, mainly due to the Option to pay a one off fee, but also as we knew Ross & his team had such a good reputation. The whole experience has been excellent, particularly the efforts of Daniel who worked tirelessly to ensure that we were kept updated, acted as an intermediary between all parties involved to ensure any issues were resolved swiftly. The whole house sale was completed within 10 weeks which was quite an achievement during all the challenges of a pandemic. We are delighted with the service we received from everyone at the Norfolk agents and can highly recommend their services. Excellent - Thank you so much!”

Posted 3 years ago

“Professional, efficient and very helpful from all members of staff.”

Posted 3 years ago

“Very happy with the service offered,always happy to help, competitively priced, kept me up to date with progress, couldn’t of asked for more. Thanks again for your help and service.”

Posted 3 years ago

“Professional. Quality. Responsive. Value. Excellent, friendly service from the team from initial contact and valuation of property (Ross) to sale and completion (Daniel). I was supported throughout the whole process. Daniel kept me updated on proceedings and answered all my questions. I recommend them without hesitation.”

Posted 3 years ago

“Excellent company !sold my home where other estate agents failed,all staff were involved and gave a very knowledgable and professional service,price was brilliant too! Will definitely recommend”

Posted 3 years ago

“Exceptional service from beginning to end. Keeping us informed at every point on the way to the Sale of the property.”

Posted 3 years ago

“We were living over 3hrs away so communication was key & Daniel was extremely helpful with any issues that arose. Thank you”

Posted 3 years ago

“Daniel was extremely helpful and always chased up any issues that arose. More than happy to recommend.”

Posted 3 years ago

“Having initially dealt with Ross and Laura in the beginning stages of my sale, both of which are very professional and efficient, I then went on to deal with Daniel for the remainder. Daniel was brilliant and his communication fantastic. I have already, and will continue to recommend The Norfolk Agents. A lovely friendly team of people who strive to give the best possible service to their customers.”

Posted 3 years ago

“Very organised and friendly staff. Made the purchase of our house go through with no problems. I would definitely recommend using them. Hadley Green”

Posted 3 years ago

“Shane from Norfolk Agents was very professional, and extremely quick to give us a valuation with in depth reasoning. He followed up with the information in writing on the same day as he did our valuation. Not so one of their rivals who viewed the property on the same day. We are still waiting... and the fees for Norfolk Agents are fantastic! Definitely recommend that you talk to Norfolk Agents. Thanks again Shane!”

Posted 3 years ago

“Great company to deal with, very professional with the personal touch. Thank you for all help over the sale and purchase of our houses. Steve & Chantal”

Posted 3 years ago

“Second time we have sold with The Norfolk Agents and again a really great experience. So much more than the high street agents offer for so much less ...a small, efficient, friendly team not tied up in selling you more products for commission which is all we are hearing from friends buying presently ... Really would highly recommend”

Posted 3 years ago

“We have used the Norfolk Agents several times, as a family over the last few years. Service is always fantastic, this time Daniel kept us upto date through the whole process, and being through a pandemic it was great for us to know they had the whole thing in hand, highly recommend.”

Posted 3 years ago

“The Norfolk Agents have done a brilliant job selling for us, would highly recommend them. Excellent communication and they really put the effort in. Sales particulars were fantastic and very professional.”

Posted 3 years ago

“Absolutely top draw throughout. Right from the beginning of the process to the day of completion we had dealings with every member of the team, and to an individual they were great. The team ethic shone through. A personal thanks to Shane for whose time, commitment and personal support we will always be grateful to. TOTALLY RECOMMEND.”

Posted 3 years ago

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The Norfolk Agents is rated 4.9 based on 194 reviews