The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 798 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service! Very quick replies and were able to clarify all my questions as a beginner in cloth nappy world :)”

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Posted 3 years ago

Thank you for your lovely review Ana, we're so pleased we could help you in a timely manner. :) x

Posted 3 years ago

“Easy to use website, quick delivery, great products.”

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Posted 3 years ago

Thank you for your great review Shirley. :) x

Posted 3 years ago

“I love those descriptions and "how to" videos included to products pages, that is so heart warming and useful❤”

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Posted 3 years ago

Thank you for your review Valentina, glad you found our 'how to' videos helpful. :) x

Posted 3 years ago

“Shipping was very quick. The packaging was all fully recyclable which I appreciate and the products I ordered were absolutely lovely. I can't grumble at the free little chocolates too. Very happy with my order and have since placed another!”

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Posted 3 years ago

So pleased you were happy with your order and our recyclable packaging. Thank you for such a lovely review Sian. :) x

Posted 3 years ago

“I placed my first order for reuasables from the nappy gurus website, I was so impressed with the selection and information. I paid for the next day delivery and it arrived the next day which is a rarity to the Highlands!”

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Posted 3 years ago

So delighted that your order arrived quickly, thank you for your review Joanna. :) x

Posted 3 years ago

“Very helpful website and great service!”

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Posted 3 years ago

Thank you for your review Ptarmigan, really glad you find the website helpful. :) x

Posted 3 years ago

“I recently ordered a mystery box from The Nappy Gurus after taking part in the big nappy census and I am so happy with what I got! I have already placed my next order with them as I was so impressed! Love them and will be a loyal customer from now on :)”

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Posted 3 years ago

Thank you so much for your review Alana. What a great mystery box, so pleased you liked it! :) x

Posted 3 years ago

“Ordered the large mystery box and I'm very impressed with the contents”

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Posted 3 years ago

Thank you for your review Catherine, so pleased you were happy with your mystery box! :) x

Posted 3 years ago

“Really great, super quality products and quick delivery. Very happy customer!”

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Posted 3 years ago

Thank you for your review Jenny, glad you're a happy customer! :) x

Posted 3 years ago

“Really happy with the product Prompt delivery Would recommend”

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Posted 3 years ago

Thank you for your review, so pleased you were happy with your product and you would recommend. :) x

Posted 3 years ago

“Great pricing and quick delivery”

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Posted 3 years ago

Thank you for your review. :) x

Posted 3 years ago

“So far I have found the Nappy Hurus team extremely helpful and supportive. The website itself and resources available are a great start but the team puts that little bit extra to reassure any new mum!”

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Posted 3 years ago

Thank you for this amazing review, we are so pleased you have found our team and resources on the website helpful. :) x

Posted 3 years ago

“it is quick and easy”

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Posted 3 years ago

Thank you very much for your review Xiao Lin. :) x

Posted 3 years ago

“Great service, great products and great advice. Thank you for starting us on our journey with reusable nappies!”

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Posted 3 years ago

Thank you for this lovely review Emma, so pleased our advice helped get you started on your cloth journey! :) x

Posted 3 years ago

“I bought a census box and some tots bots potion. Both arrived very quick. Very happy with my purchase 😌”

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Posted 3 years ago

Thank you for your review, so pleased you liked your mystery box. :) x

Posted 3 years ago

“Good communication and a resolution when an issue arose with an item that was due to the manufacturer.”

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Posted 3 years ago

Thank you for your review, so pleased we could help resolve your issue. :) x

Posted 3 years ago

“Chuffed with the mystery box of nappies & accessories - lovely items! Wouldn’t have thought to buy the nappy that was sent but looking forward to trying it out. Beautifully packaged up and quick delivery.”

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Posted 3 years ago

Thank you for your review Natalie, the best bit of mystery boxes is finding new nappies you wouldn't have thought to buy! Enjoy. :) x

Posted 3 years ago

“I received my mystery box after completing TNG nappy census, some absolutely gorgeous nappies (Totsbots Frugi & Close Pop ins) and products. Really pleased”

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Posted 3 years ago

So pleased you liked your mystery box Tanya. Thank you for your lovely review and for completing the census. :) x

Posted 3 years ago

“Very easy to deal with and provide lots of information.”

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Posted 3 years ago

Thank you for your review Victoria, from the team at TNG. x

Posted 3 years ago

“Very quick service, fantastic products!!!”

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Posted 3 years ago

Thank you for your review Natasha, from the team at TNG. x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 798 reviews