The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.60

4.6 Rating 555 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online web page was easy to follow with the ordering service being quick to complete. I need to ring their customer services with a query about my order and they were very helpful.”

Helpful Report

Posted 7 years ago

Happy to heat that the staff were helpful, feel free to come in-store or phone us for any help you need in future!

Posted 7 years ago

Great to hear that everyone was so helpful!

Posted 7 years ago

“I MADE A MISTAKE ORDERING THE WRONG SIZE OF WALKING FRAME. The response from Karen and others I spoke to were excellent and understanding. A replacement arrived very shortly after I placed the order. Well done and thank you. John McArthur”

Helpful Report

Posted 7 years ago

Hi John, glad to hear we were able to help you! thanks for using our store.

Posted 7 years ago

“The items were as described, arrived quickly and were cheaper than on comparable websites.”

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Posted 7 years ago

Thanks for your review, glad to hear we are competitive on prices, many of our products have a price guarantee on them to ensure our customers are not being overcharged.

Posted 7 years ago

“My wife has a shaking hand which means her signature is sometimes difficult to read. As an ex headteacher of a primary school this was upsetting. Her new biro grips allows her to write legibly and has been a great comfort to her.”

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Posted 7 years ago

That is great to hear, we are glad to of helped!

Posted 7 years ago

“The equipment was delivered promptly and it has changed my life. I have been waiting for months for OTs to provide mobility aids on the instructions of my GP. I was at my limit of endurance and I was feeling that I could not walk safely outdoors again. Since buying the equipment myself from you I have regained my optimism and my shower independence. I have been out on my crutches practicing and gaining confidence daily. Thank you so much for your excellent sturdy aids.”

Helpful Report

Posted 7 years ago

Hi Thelma, We are delighted that our product has had such a positive affect on your life! Please contact us with any help you need in the future.

Posted 7 years ago

“Very happy with my son's all terrain buggy, very comfy and trendy and easy to manoeuvre. Many thanks”

Helpful Report

Posted 7 years ago

Glad to hear you are happy with the product!

Posted 7 years ago

“I saw what I wanted very easily. I am not very good with computers, but your site was very easy for me. I was very impressed with the price and reduction. Thinking I might not get a very good stroller for the price. But when it arrived very quick I am so pleased with it.”

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Posted 7 years ago

Glad to hear we have helped, we always try to offer our customers the cheapest price we can!

Posted 7 years ago

“Exceptional customer service. When my mobility scooter arrived it was slightly damaged as we were going on holiday soon, Jason in sales was absolutely superb in making sure a replacement arrived in good time before we leave to go on holiday. I would definitely use this Company again for my mobility needs and would strongly recommend The Mobility Aids Centre to family and friends.”

Helpful Report

Posted 7 years ago

Hi John, Thanks very much for this in depth review! Its great that you managed to get your product in time to go away on holiday, we hope to see you again with any queries or help you need in future!

Posted 7 years ago

“I am very pleased with the products I purchased and very impressed on the speed in which I got them. Mr T H Mason.”

Helpful Report

Posted 7 years ago

Thanks for letting us know!

Posted 7 years ago

“Excellent service, very quick delivery, perfect solution for a tricky situation, communications and advice also excellent”

Helpful Report

Posted 7 years ago

Thanks for letting us know!

Posted 7 years ago

“I love my New walking frame it's light and easy to use the hand grippes are shaped and fit my small hand nicely recommend it to anyone I've been able to walk bit feather than usual”

Helpful Report

Posted 7 years ago

Happy to hear that you are walking further than you were before, thanks for the review!

Posted 7 years ago

“The chair arrived nice and quickly and was just exactly what my brother needed.”

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Posted 8 years ago

Glad to hear it!

Posted 7 years ago

“Very light to lift, perfect for the shower”

Helpful Report

Posted 8 years ago

Good to hear!

Posted 7 years ago

Great to hear!

Posted 7 years ago

“Very helpful links staff. Prompt delivery and very good advice”

Helpful Report

Posted 8 years ago

Thanks for the review Catherine, glad to hear the staff were so helpful!

Posted 7 years ago

“Delivery could not have been any quicker. The grip handle is exactly what we were looking for and provides the extra safety required on stairs..”

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Posted 8 years ago

Happy to have helped! Thanks for using our store.

Posted 7 years ago

“Super service, great company, thoroughly recommend”

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Posted 8 years ago

thank you for your kind review :)

Posted 8 years ago

“Very helpful and excellent service”

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Posted 8 years ago

Glad we could help!

Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

thank you very much

Posted 8 years ago

“Very fast Delivery and top class Walker with high seat, fold down with just simple pull on the seat and light weight making it easy to get in any car boot. Highly rate this product and service.”

Helpful Report

Posted 8 years ago

glad you are happy with your product

Posted 8 years ago

“Excellent product, fast delivery. My only comment is that I was expecting an email to say the expected delivery day, and did not get any notification. This sort of notification is very common now - the product was not going to fit through the door - so someone had to be at home - so some sort of warning of its impending arrival would have been helpful. However, I have since recommended your product and website to a friend - all good. Thank you.”

Helpful Report

Posted 8 years ago

thank you very much for your review, we take all comments seriously and will consider adding this to our system! Thank you

Posted 8 years ago

The Mobility Aids Centre is rated 4.6 based on 555 reviews