The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.59

4.6 Rating 528 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 528 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have been helpful if you has included six screws. Had to make a special shopping expedition.”

Helpful Report

Posted 8 years ago

Hi Phil, thanks for the feedback. We do not include screws as you would need different screws depending on what you are attaching the grab rail too. I've made this more clear on our website now. Have a nice day!

Posted 8 years ago

“Delivery of the item, a Powerball, was efficient - having placed an online order. When it arrived the instructions for use were on a mini CD which I am unable to play (that was not clear on the details online). I phoned the office on a Saturday and a helpful member of staff agreed to see if he could find details for me. Those arrived a few days later in the post.”

Helpful Report

Posted 8 years ago

Hi Ann, thanks for the review! I've made the part on the Powerball page having instructions on a mini CD more clear (mentioned it in the description at the top and bolded it in the long description at the bottom). Hope the product is suitable, let us know if we can help with anything else.

Posted 8 years ago

“The handle extensions for the wheelchair are good in principle, but do not grip tightly enough to be able to manage turning or generally manoeuvring the wheelchair. I wish to return them.”

Helpful Report

Posted 8 years ago

Hi Sandra, sorry these aren't working for you as expected. If you want to use the push handle extensions for manoeuvring more we recommend an additional pair of clamps, we do actually mention this on the product page! If you wish to return them we are happy to help, please contact us at orders@mobaids.co.uk and let us know your order number. Thanks!

Posted 8 years ago

The Mobility Aids Centre is rated 4.6 based on 528 reviews