4.94 Rating 2,219 Reviews
99 %
of reviewers recommend THE MASTER LOCKSMITH
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
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Excellent service and will most definitely use them again.
Posted 4 months ago
I’d give ten stars if I could. The service of the Master Locksmiths is ‘second to none’
Posted 4 months ago
Second time I have used the Locksmith for my Freelander 2 keys, easy process and fast turnaround. 1st class service. Have recommended to friends who have been impressed. Great price too much cheat than going through a dealership.
Posted 4 months ago
These guys provide a fantastic, efficient and reasonably priced service. I sent a rechargeable Range Rover key fob with the rubber keys completely worn away, the circuit board was visible. Three days later I received the fob back, the casing was brand new and a new rechargeable battery fitted all working perfectly. The service far exceeded my expectations and I am extremely grateful. If you have any doubts phone them and they will give you top advice. Thank goodness people like this exist! Thank you very much. Range Rover Vogue 2009.
Posted 4 months ago
Outstanding service. Helpful and with very fast turn-around of car key repair which has proved completely successful. Could not ask for more!
Posted 4 months ago
BMW E46 Key Very quick and prompt service key works fantastic definitely use this company again saved a fair few pounds rather going to a BMW dealer
Posted 4 months ago
Excellent friendly staff. Rapid turnaround.
Posted 4 months ago
Advertised as 'we will fix your key fob', but I sent mine only to receive it back within a couple of days, having thereby paid postage both ways. No explanation given. I give credit for the rapid return of the key and the remainder of my money, but if they described themselves as 'we do easy repairs only' it would have informed my decision and I wouldn't have wasted my money.
Posted 4 months ago
11 out of 10 for such a excellent and speedy service. My Saab is now back on the road.
Posted 4 months ago
Outstanding service! George at The Master Locksmith went above and beyond to help me and i couldn't be any happier. They were able to make a custom Mercedes key for my 3-year-old son's 12v Mercedes Ride On Car. I honestly can't express how happy i have been with their service.
Posted 4 months ago
Best service, does what it says on the tin...
Posted 4 months ago
Fantastic service, thankyou. Easy to follow instructions, excellent value and delivered back to me fully repaired within two working days. Would recommend The Master Locksmith.
Posted 4 months ago
Excellent speedy service. Really easy to use.
Posted 4 months ago
Excellent service from start to finish. My ford transit key arrived with the locksmith Wednesday and I had it back Friday ttime. Fully working. A fraction of the cost that ford would charge, thank you master locksmith would highly recommend.
Posted 4 months ago
I ordered a replacement key for my BMW E46 after one of ours went through the tumble drier. I was able to send the old key which opened the car manually and started it but none of the buttons worked. Replacement was back with me in 2 days and the easy instructions to re-program meant it was working in a few minutes. Excellent service and a very good price.
Posted 4 months ago
Great prompt, reliable service - would highly recommend
Posted 4 months ago
Quick turnaround , excellent and friendly service
Posted 5 months ago
My key still doesn't work
Posted 5 months ago
Hi Alistair, Rather than leaving a negative review why not get in touch so we can help resolve your key issue. We do not send out keys unless we are fully satisfied with the repair and we test all keys fully before sending them out. The fact that the key still does not work with your car will indicate there is another issue either with the car or the key system. If you could kindly get in touch we are more than happy to help and i trust that you will adjust this review. Kind regards, PS. we tried to call you but no answer. Best wishes, George
Posted 5 months ago
Brilliant service, great value, I would highly recommend using their services
Posted 5 months ago
Went there 2 weeks ago to get some work done and said they would call the next day, and I’m still waiting..
Posted 5 months ago
Hi im very sorry no one has come back to you, we do not currently have a full team of staff due to Covid so we are trying our best for all our customers, im sorry once again we have delayed but please do contact me anytime and i wil get what ever you need sorted asap, 07810781247 Please contact anytime, Thank you, George
Posted 5 months ago
THE MASTER LOCKSMITH is rated 4.94 based on 2,219 reviews