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THE MASTER LOCKSMITH Reviews

4.94 Rating 1,576 Reviews
99% of reviewers recommend THE MASTER LOCKSMITH
Company Reviews
Read THE MASTER LOCKSMITH Reviews
96.19%
1516 Reviews
2.47%
39 Reviews
0.63%
10 Reviews
0.44%
7 Reviews
0.25%
4 Reviews
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Next Day
average delivery time
98%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr P.rees
Verified Reviewer
"grate service key works"
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Reviewer
"Fantastic service. Highly recommended. I couldn’t operate the central locking on my Bmw. Sent it to them was posted back the next day. All working again. I’m going to get my other one done now."
Helpful Report
Posted 1 month ago
Mark
Unverified Reviewer
"excellent service, prompt, great value and, most importantly, they fixed my keys"
Helpful Report
Posted 1 month ago
Matty
Verified Reviewer
"Amazing service. New battery for BMW keyfob which had stopped charging, sent back to me the next day after I had posted it. Came with foolproof instructions to set the key up and it worked first go. Gonna get my spare key done next. Cheers guys!"
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
"Got to admit, sending my key and details from Glasgow to London made me a bit wary, but the key didn’t work so thought I’d not a lot to lose. Result? A brilliant service I’m happy to recommend. Key fixed and returned in 2 days. If you’re thinking of using these guys, do it."
Helpful Report
Posted 1 month ago
Angela Blair
Unverified Reviewer
"Super fast, efficient service. 5* Posted my key card on Saturday, was returned, fixed and ready to go by the Tuesday. amazing service"
Helpful Report
Posted 1 month ago
Keith Devon
Unverified Reviewer
"Excellent company. Freelander key fixed & returned next day. Saved me £150 for a replacement. Highly recommended & pleasant to deal with. THANKYOU!"
Helpful Report
Posted 2 months ago
Richard
Unverified Reviewer
"Absolutely superb service! An almost dead Freelander 2 fob totally rejuvenated and returned with extraordinary speed. Highly recommended! Thank you."
Helpful Report
Posted 2 months ago
Ray Hopkins
Verified Reviewer
"They do what the say in the time the say would recommend"
Helpful Report
Posted 2 months ago
Mark.(Cornwall.)
Verified Reviewer
"Fantastic service.Sent off my Freelander 2 fob as I had door lock issues,not opening/closing every time indicating battery required changing.Posted off Monday received Wednesday.All now working ok,no more alarms going off! Mark. Cornwall."
Helpful Report
Posted 2 months ago
Tom Collins
Verified Buyer
"Absolutely brilliant. So pleased. My clk had been parked on my mums drive for months and wouldn’t start. Because the doors locks worked , but the ignition didn’t , I thought I neeeded a new electronic ignition barrel , which would have cost hundreds of pounds from Mercedes. Fortunately it turned out to be the key broken inside. I found the master locksmith online as an obvious choice ( reading reviews) to fix it, I posted it off and just a couple of days later it was returned with a brand new casing, even new batteries for £35. And now my car works again, thank you, can’t begin to say how relived I am. Will be using again for another broken key soon ..."
Helpful Report
Posted 2 months ago
Glyn
Verified Reviewer
"Despite my reluctance to 'read instructions', these guys sorted my problem in the most professional manner. Their knowledge, understanding and subsequent service was first class; I cannot praise them highly enough."
Helpful Report
Posted 2 months ago
Vikrim
Verified Reviewer
"Went to The Master Locksmith this morning to get my Smart Car key repaired. One of the buttons weren’t working. The guy took one look at it and fixed it in a flash. Turned out the fault was so minor he didn’t feel it necessary to charge me on this occasion. These guys are so HONEST!!! Haven’t had such a refreshing customer experience in a long time. I will now recommend these guys to everyone I know. Thank you!!! You have gained a customer for life. ⭐️⭐️⭐️⭐️⭐️"
Helpful Report
Posted 2 months ago
Andrew
Verified Reviewer
"Great service, real friendly bunch of people, I will be recommending , very reasonable. Needed a spare key for my new car, no hassle, quick & efficient."
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
"First rate service for battery replacement etc. Easy website, fast turn round and delivery. Land Rover Dealership were less than helpful wanting to charge for completely new key. My second key with dead batteryis now in post for repair!"
Helpful Report
Posted 3 months ago
Stewart
Verified Reviewer
"Sent my freelander 2 fob away for new battery. Posted it late on sat, received fob back in post on wed. Excellent service. Would give it 10stars if I could. Thanks"
Helpful Report
Posted 3 months ago
Janet McAlpine
Verified Reviewer
"Excellent Service. Repaired my Mercedes key in days and came back in new casing. After contacting them through their website /email, key sent from Central Scotland, repaired, and back with in the week"
Helpful Report
Posted 3 months ago
Lee
Unverified Reviewer
"posted freelander key on tuesday, and was back in yorkshire dales fully working on thursday morning. great turnaround as promised. swift and efficient service thanks!"
Helpful Report
Posted 3 months ago
Robert
Verified Reviewer
"Fantastic service and great communication. My Renault Megane key card now works perfectly and starts the car as it should. Key card returned next day. Many thanks"
Helpful Report
Posted 3 months ago
David Mercer
Verified Reviewer
"Thank you so much for brilliant advice that the RAC couldn't give me even after a diagnostic test. My problem turned out to be the ignition switch not the starter motor or the ECU on my Ford Transit. Fantastic advice, service and price from the Master Locksmith. Would recommend these guys every time. Many thanks again, very, very happy customer :)"
Helpful Report
Posted 3 months ago
THE MASTER LOCKSMITH is rated 4.94 based on 1,576 reviews
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