The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.53

3.5 Rating 419 Reviews

64 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 419 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products and the customer service team are phenomenal”

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Posted 5 years ago

Thank you so much, Michael, for your five star rating for The London Mint Office! We are delighted to hear that you are so pleased with our great quality products and that you think our customer service team are phenomenal. We greatly appreciate your kind words!

Posted 5 months ago

“I enjoy everytime their genuine products. I like to collect them, it's my hobby, actually. Thank you, TLMO, keep it up !”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office. We are delighted that you enjoy our genuine products and have been collecting them as a hobby. Thank you for the kind words, we will continue to strive to deliver outstanding customer service. Thank you, TLMO!

Posted 5 months ago

“Very good service.great addition to my collection.highly recommended”

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Posted 5 years ago

Thank you so much for your 5-star rating. We are delighted to hear that you are happy with our service and that The London Mint Office was a great addition to your collection. We are very pleased that you would highly recommend us.

Posted 5 months ago

“The London mint had exactly what I was looking for and if they didn't have it they pointed me to a mint that might have it”

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Posted 5 years ago

Thank you Carol for your 5 star rating! We are delighted to hear that The London Mint Office had exactly what you were looking for. We appreciate you taking the time to share your positive review with us and we hope you continue to have a great experience in the minting world.

Posted 5 months ago

“They are always courteous, and very helpful. And the coins always arrive on time.”

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Posted 5 years ago

Thank you very much for your wonderful 5 star rating of The London Mint Office, Dougie. We really appreciate you taking the time to leave such a positive review. It's very satisfying to hear that our staff was courteous and helpful, and that your coins arrived on time. We really value your support!

Posted 5 months ago

“Good quality items,look really nice,worth the money,idea gift,staff really helpful,prompt delivery!,great service”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office Marie! We are thrilled that you found our items to be of good quality, that they look nice, that they are worth the money, that they would be a great gift, that our staff were helpful and that you received your order in a prompt manner. We are very proud of our great service and are pleased that you noticed it. Thank you again!

Posted 5 months ago

“Excellent Customer service.polite.efficient and helpful. promp delivery of a pleasing product.”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office! It is wonderful to hear that our customer service was polite, efficient, and helpful, and that you were pleased with the prompt delivery of the product. We appreciate your kind words!

Posted 5 months ago

“Always easy to deal with , great offers always kept informed about offers”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office. We're so pleased you have found our service easy to deal with and enjoyed the great offers. We'll always make sure you're kept informed about any upcoming discount offers. Thanks again!

Posted 5 months ago

“They always make sure you have received your coin and ensure that you are happy with their service”

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Posted 5 years ago

I'm so glad to hear that you had a positive experience with The London Mint Office, Richard! Thank you for your 5 star rating - we really appreciate it. I'm delighted to hear that our staff always make sure you have received your coin and ensure that you are happy with their service!

Posted 5 months ago

“They are always friendly and keen to help. Any questions are soon answered .Delivery was prompt and packaging protected my items through the rigours of the postal system.”

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Posted 5 years ago

Thank you so much for your 5 star rating and your kind words for The London Mint Office. We appreciate your wonderful feedback about our staff, the quick delivery and secure packaging. We will strive to ensure that all of our customers continue to have the same great level of service!

Posted 5 months ago

“Always easy to deal with.You often get good offers from them when they reduce their prices. Ordering is easy. Their ordering instructions are simple to follow. Delivery is fast and items come well wrapped and easy to open.”

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Posted 5 years ago

Thank you so much Mike for your 5 star rating for The London Mint Office! We're glad to hear that you've had a positive experience with us, and that you find our ordering instructions simple to follow as well as our delivery fast. We're also delighted that our prices often come with good offers! All the best!

Posted 5 months ago

“Found them very good and very helpfully if you needed to know any thing or had any concerns.”

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Posted 5 years ago

Thank you for your glowing 5-star rating of The London Mint Office - it is much appreciated! We are glad to hear that we were very helpful and that you had all your questions and concerns answered truthfully. We look forward to working with you again.

Posted 5 months ago

“It was quick and easy to get what i won't”

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Posted 5 years ago

Thank you so much Simon for your 5 star rating of The London Mint Office! We're really glad to hear that it was quick and easy for you to get what you wanted!

Posted 5 months ago

“Excellent contact by email or SMS. First class delivery in professionally packed packs. Highly recpommended.”

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Posted 5 years ago

Thank you for your positive review and taking the time to leave us with a five star rating! We truly appreciate it and are so glad to hear that you had a pleasant experience with us. It was a pleasure to be in contact with you via email or SMS and we are glad that our delivery was timely and professionally packed. We are honoured you would highly recommend us!

Posted 5 months ago

“Very helpful ironed out a few problems straight away, very happy”

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Posted 5 years ago

Thank you so much for your amazing 5-star rating of The London Mint Office, Russell! We are so thrilled that you found our team very helpful and were able to iron out your problems straight away. We are so glad that you are happy!

Posted 5 months ago

“Polite and extremely helpful”

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Posted 5 years ago

Thank you so much for your wonderful review, Victoria! We are so glad you had an excellent experience with us here at The London Mint Office. Your feedback and your 5 star rating are really appreciated and we are delighted to hear that our staff were both polite and extremely helpful. Thank you again!

Posted 5 months ago

“Received very quick”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are delighted to know that your item arrived quickly - we always aim to get orders out as fast as possible. Your satisfaction is most important to us, and your kind review is highly appreciated. Thank you!

Posted 5 months ago

“Although there were some problems during the dispatching of the goods, communication was constant and a full tracking was in place, even though I was not expecting this at all.”

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Posted 5 years ago

Thank you so much for your 5 star rating of The London Mint Office, Rob! I really appreciate your kind words. Although there were some problems during the dispatching of the goods, it's great to hear that communication was constant and that a full tracking was in place - that was unexpected but much appreciated!

Posted 5 months ago

“Excellent coins, great condition trustworthy company”

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Posted 5 years ago

Thank you so much for your 5-star rating! We really appreciate that you are pleased with the coin from The London Mint Office– it's excellent to hear that the coins were in great condition. We are glad that you feel our company is trustworthy. Thank you for your kind words!

Posted 5 months ago

“really helpful polite staff,fast and efficient delivery,returns really easy to do especially with the free postage and refunds back into your account within a matter of days”

Helpful Report

Posted 5 years ago

Thank you so much for your 5 star rating for The London Mint Office! We are delighted to hear that you found our really helpful and polite staff, fast and efficient delivery, and returns that are easy to do with free postage and refund back into your account within a matter of days. We appreciate your feedback and are happy to have provided you with an enjoyable experience.

Posted 5 months ago

The London Mint Office is rated 3.5 based on 419 reviews