The Fish Society Reviews

4.7 Rating 20,112 Reviews
92 %
of reviewers recommend The Fish Society
4.7
Based on 20,112 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read The Fish Society Reviews
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 8th July 2023
Stephen Squires
The Fish Society 5 star review on 21st January 2023
Marie Wilde
The Fish Society 5 star review on 26th December 2022
Nichola
The Fish Society 5 star review on 25th December 2022
John Hardingham
The Fish Society 5 star review on 25th October 2022
Karen Phillips
The Fish Society 5 star review on 23rd October 2022
Lucy Latham
The Fish Society 5 star review on 16th June 2022
Lesley
57
Anonymous
Anonymous  // 01/01/2019
The items were well packaged and arrived when they said they would.
Helpful Report
Posted 3 months ago
Good delivery, great range of items. Good information on the website. Maybe 10-20% more expensive than I'd expect, which makes it only for a one off special occasion. If prices were slightly lower I'd consider more regular purchases.
Helpful Report
Posted 3 months ago
Would have given 5 stars but unfortunately I didn’t get the fish stock delivered, got some laksa broth instead which wasn’t ideal as the stock was extremely important for the cooking I was doing. Plus side is Fish Society refunded me ASAP on it.
Helpful Report
Posted 3 months ago
Great fish, delivered on time, all recyclable packaging
Helpful Report
Posted 3 months ago
First time buying fish online, happy with most items of my first order and will order again for the ones I enjoyed.
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Posted 3 months ago
First order and it was good. Well packed and loved the salmon. Have not tried the other items yet - apart from the mango prawns who did not come out crispy on the airfryer. Need to try again.
Helpful Report
Posted 3 months ago
Happy with the quality of fish I received.
Helpful Report
Posted 3 months ago
Rally appreciate product quality, and the way this is handed to customer. The freeze chain is manage very well for top quality product. Thank you very much,
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Posted 3 months ago
Great product, delivered promptly and in great condition as always. Only downside is the recent price increase n
Helpful Report
Posted 3 months ago
Should have discount before New Year ( I think it’s a bit expensive!) next time need special offer price for Christmas and New Year’s
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Posted 3 months ago
some good item's
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Posted 3 months ago
Quality of fish is excellent.
Helpful Report
Posted 3 months ago
I was happy with the efficiency of the service, the quality of the produce and the responsiveness in relation to delivery queries.
Helpful Report
Posted 3 months ago
Well the number of marketing emails they now send to me does make me feel loved.
Helpful Report
Posted 3 months ago
Delicious caviar, delivered as promised, well packaged.
Helpful Report
Posted 4 months ago
Pros: High quality fish products with good customer service. Speedy deliveries. Cons: They lose out on being 5 star because of their horrible attitude to spam marketing. Not just in email but post as well. Multiple emails daily (I counted 6 on one occassion, and 17 that week). When I wrote in I was told I would be removed from the mailing list and given a link to the CEO blog where he states as much as he knows it upsets a lot of people to spam them its good for business. Coincidence or intentional I then started receiving more advertising by post! I think they need to hire someone who properly understands marketing and get this sorted. No other business I regularly buy from uses this spray and pray tactic. This doesn't show respect to the customer, nor place any value on long term customers when you simply remove them and tell then to suck it up!
Helpful Report
Posted 4 months ago
Reasonable price for quality seafood (well in the main).
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Posted 4 months ago
Been shopping with you for a good while now. Can't go wrong. Have share with family and friends. Keep up the quality and standard. Good delivery service too. Thank you everyone at Fish Society.
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Posted 4 months ago
Prompt delivery, well packed. Mostly good quality
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Posted 4 months ago
Delivered as expected. Good quality food well packaged
Helpful Report
Posted 4 months ago
The Fish Society is rated 4.7 based on 20,112 reviews